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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 15065 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention satisfaction with the overall performance and the installation speed of the Electric Dryer Install. Some appreciate the dryer's capacity and size, as well as the care taken to prevent damage during installation. However, some customers have experienced issues with vent installation, leveling, door design, and steam functionality, while others have noted compatibility problems with existing ductwork.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 15,065 reviews
  • Rated 5 out of 5 stars

    Good service and worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new electric dryer from Best Buy, and I decided to have them install it for me. I was a bit hesitant at first, because I've heard horror stories about appliance installers damaging walls and appliances. However, I was pleasantly surprised with the service I received from Best Buy. The installers arrived on time and were very professional. They took the time to explain the installation process to me and answer any questions I had. They were also very careful not to damage my walls or my new dryer. The installation process went smoothly and quickly. The installers were efficient and knew what they were doing. They were also very friendly and helpful. Overall, I was very happy with the electric dryer installation service I received from Best Buy. The installers were professional, efficient, and friendly. They did a great job installing my new dryer and I would definitely recommend them to others. Here are some specific pros and cons of the electric dryer installation service from Best Buy: **Pros:** * Professional installers * Efficient and quick installation * Careful not to damage walls or appliances * Friendly and helpful **Cons:** * Can be a bit pricey * Not all Best Buy stores offer installation services Overall, I think the electric dryer installation service from Best Buy is a great option for anyone who wants a professional and reliable installation. They have experienced installers who know what they're doing, and they take the time to do a good job. If you're not comfortable installing your own dryer, I highly recommend using Best Buy's installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, everything works perfect so far, totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional courteous prompt. Removed all trash and ensured dryer worked properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Professional Serivce w/ no Issues 2 years in!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team installed quickly and perfectly! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer, easy to use and good pricing… easy to order online and schedule delivery …also excellent service by the delivery team!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding and Professional Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my God! Best crew members ever. Outstanding service. They were very professional and polite. They explained to me all that I needed to know while they were installing the merchandise. I'm very grateful to them and for now I'm very happy with the product. I heard LG was a very good brand and so far is not a lie.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worry free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with my order. My dryer works well as I hoped. I like Samsung products. They look sleek and, works great. I am glad I made this choice my clothes dries in no time. I also got reward points from my purchase. So, it’s like cherry on the pie. I am a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dryer Replacement Works as Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer replaced same model which had a terrible rattle while it was drying. This unit works as expected-sounds like it is tumbling clothes and not shaking a tambourine. Best Buy has been great in getting a replacement to me. Johnny who has delivered all my recent appliances did a great job and he has a winning personality as well. Only one caveat, the dryer had a very small ding in the paint on the front. Had to have a Geek Squad guy out who had to order a small bottle of matching paint.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Best workers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team were super friendly and worked fast! Had my washer and dryer installed in a matter of minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation! Wonderful features, easy to use! Less noise, great value for money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer Install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional install of electric dryer. Noted a problem with existing hoses and provided a new one to prevent delay in install. Provided clear instructions on basic use of appliance. Did testing to ensure vent was clear of blockage problems.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer, This is my 2nd LG dryer. The last one lasted a good 16 years. I really like how big the tub is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Dryed Hyed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 20 minutes to get help, person tried to help and we new what product we wanted. Made the purchase and waited for our new dryer. Upon delivery I was asked where was our new “stuff “ needed to install. No one said I needed “new” stuff. I’m a preferred customer, qualified for free delivery and installation. NO NEW STUFF, NO INTSALLATION!! I’m 75 years old, veteran and retired. No excuses! I installed it and it works great. That’s the facts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend professional install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure everything was carefully installed and even tested operation and gave tip on how we should run the dryer for an hour before a first load. Very impressed with their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who delivered our washer and dryer did an excellent job. Both were easy to install. They were very careful in bringing the appliances into the house, not a scratch on the wall. Fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it done right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad install our Samsung 7.5 cf flexdry electric dryer. Model DVE55M9600V. Seems like something you could tackle yourself but there are so many settings and cycles and it’s heavy. it’s not easy. They installed the dryer, explained all the cycles and asked me if I had any questions before they left. The installation was quick and done right!! Geek Squad thank you for doing a wonderful job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Dryer washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer Great Appliances professional advice and installers I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a LG WASHER AND ELECTRIC DRYER and I love them both. They both work great. The washer washes my clothes very well and efficiently and the dryer dries my clothes quickly and efficiently. The installation was quick and professional. Jose did a great job installing everything. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them less than 40 minutes to deliver and finish install. They work great and efficiently. Great price on both pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (2 member team) came out in the time frame I was told. One of the team members called me when they were about thirty minutes out. They were very professional in all aspects. They installed very quickly. I will say we followed all their pre-install instructions and had everything ready. I only have one negative thing: when they moved the dryer back, it crushed the dryer vent tubing (see picture below). I did not see it before they left and I do not think they knew they did it. I got the impression that, had I alerted them to it, they would have resolved it. It does not impede functionality in any way, more of a cosmetic issue and given the location, we will leave as is.

    I would recommend this to a friend
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