Customer Ratings & Reviews

Chose the installation option for the range as it was the price of the range cord that was needed. The installers were quick and efficient while hauling my old range away. The installer informed what I needed to do to finish setting up and now the range works as it should.

No issues with the oven itself, it works great and has lived up to expectations so far. The installation service was not completed. The old oven was hardwired to the electrical supply and eventually after a number of phone calls was told that they could not do that type of installation. Would have saved us time if they had communicated this when they first delivering the Oven. It would also be helpful if the call center returned and also followed up with customers. My next large appliance purchase will probable be with a smaller supplier even if I have to pay a little bit more. Not a good experience as far as the installation is concerned.

The crew did an excellent job installing the new electric range and hauling away the old unit. They alerted me before showing up for the install and took only about 35 minutes to complete the install job. Good job, excellent work.

Crew was polite and efficient. Old range removed and new one was put in place. Great communication, arrived when they said they would.

Excellent installation thanks Best Buy better then the others for sure

The install of the fridge was very quick and easy. However, they did not replace the electrical connection cord that was included in the purchase bundle.

The stove is nice looking and works well for an electric stove and has many features that I am still exploring, like a tray to divide it into a double oven and a Sabbath setting.

Nice looking stove, easy to use, many features for the price.

I needed a new range just after Labor Day and this was still on sale. It's attractive and wasn't over the top expensive, so I purchased it. It seems to work great, so far. I like the Wifi features, but not sure how much I'll use them. When I set up delivery, I requested install as well. It was listed as an item on my invoice. Unfortunately, the delivery guys just placed the range in my kitchen and were about to leave. I asked about my install and was told they don't do that and it would cost extra. So I called a friend over to help me get it in place, level, and connect to electricity. It's a shame I kept the $40. tip I had on the counter for them. I ended up buying the matching microwave from Samsung directly.

Installation crew are careful and do a great job. They carefully brought in the range and slid it into place with no damage at all to my newly refinished wood floors.

I bought a new electric range and had Best Buy deliver and install. The new range had a glitch that caused a flashing display, so the technicians contacted the store to report the issue and then scheduled a day to replace the range with a different new one. The technicians were very professional, polite, and friendly. The same technicians replaced the new range, which works great, and provided the same outstanding customer service. Thank you!

Had an old oven break down with tenants. Needed a new one delivered..and fast. The professional crew arrived on time/ took away the old one and had the new one up and running in minutes. Super pleased.

Excelling delivery service. No complaints at all. Very professional!

Excellent product. Matching set and looks great in kitchen

Electric range was an very easy install! Techs programmed and walked through how to complete it!

The delivery and installation of the electric range went smoothly until one of the delivery men literally ripped the existing tilt bracket out of the wall preventing the use of the screws for the new tilt bracket. Luckily I have family that can repair and install tilt brackets. Message to BB: It would be wise to keep customers happy by hiring 3rd party contractors that perform tasks correctly. This will make the total experience much better and keep the customer coming back.

The guys did an excellent job!....................

Installation was fast and professional. Installers were very friendly. They moved in through the house with protective wrapping to protect the floor and the range. Very happy

Very professional! Quick installation without delay.

Delivery and install was , smooth and professional !