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Customer reviews

Rating 4.6 out of 5 stars with 201 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-201 of 201 reviews
  • Rated 1 out of 5 stars

    Poor Quality Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware Model ELFW7637AW1 WASHER This washer has been ruining hundreds of dollars of my clothes. I just bought this washer in April of 2022. Very expensive and now it’s ruining my clothes. The washer is snagging all of my nice clothes and causing it to rip. Their customer service at Electrolux has been horrible. I think when you spend this kind of money which is ridiculously expensive you should have the company stand behind its quality.

    No, I would not recommend this to a friend
    • Brand response from ElectroluxExpert
      Posted .

      Hi, ​AnneL35. Thank you for providing us with this review on your dryer. We are sorry to hear about this trouble with your washer damaging your items. We would be happy to assist. Please note it is recommended that small delicate items such as bras, hosiery, and other delicate items be placed in a small mesh bag (not included) before a wash so they do not get caught against zippers, hooks, buttons, or even parts of the unit during a cycle. Connect with us directly, via Live Chat from our site, through social media, or by phone at (877) 435-3287 for support with your case. Reach us Monday through Friday between 8:30 am to 8 pm EST. We look forward to helping you through this matter. ~Keyanna Electrolux

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