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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 476 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the 10 oz. Temperature Controlled Ceramic Mug's ability to maintain temperature and its ease of use, with many praising the convenient app. However, customers are negative about the battery life and the mug's size, finding it too small for their needs. Some also expressed concerns about the price point and occasional app connectivity issues. The mug's design received generally favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 476 reviews
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    great temperature controlled Mug is so easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great temperature controlled Mug is 1. easy to use. 2. convenient. 3. heating speed is very fast. 4. power saving. 5. continuous heat preservation effect is very good. 6. It is suitable for self use and gift giving.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Neat coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually neat. Keeps my coffee at the temperature I prefer and keeps it there. The price is a little high but it is new in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far with this mug. Keeps drinks hot at the temperature desired and also has presets. I used the cup for about an hour at 135° F with coffee, which was perfect for me, and had 20% battery left. So in total I would say the battery lasts from about an hour and twenty minutes to an hour and a half in this setting. I also like that the bottom of the cup does not get hot, so I can hold it without burning my hand.

    I would recommend this to a friend
  • Cons mentioned:
    App connectivity, Capacity

    Rated 5 out of 5 stars

    Not necessary but a cool cup to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual area in which to hold liquid isn't actually that much but it was just enough for me to enjoy my cups of coffee. Sometimes the app to control the cup is kind of funky so I don't use the app that much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    LOVE these mugs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE these mugs! We now have long-lasting hot coffee, with each mug set to a separate temperature, based on my and my wife’s preferences. The mugs are easy to use, easy to clean, and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Sleek and functional and the best price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ember mug. Very easy to connect to the phone. Keeps my coffee/hot drink at the temperature I like. At this price, I bought the pack of two, one for myself and one as a gift. It's worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Decent but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beverages stay hot for the most part. I have mine set for the maximum temperature of 145 degrees and more times than not it automatically resets itself to 130 degrees but you don’t know that until it’s too late. Cup doesn’t hold enough liquid - needs to be bigger. App doesn’t always connect to mug. Cup says it’s ceramic but it feels like plastic or metal. Maybe wait for the next version of the cup before buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, the mug works well. But the battery/heater takes up a lot of space at the bottom so it doesn't hold as much as you will think at first. Plus, it will occasionally think the cup is empty when it isn't, so it will shut off and your drink will be cool when you go to take a sip. But the rest of the time, it's pretty amazing to take a sip 15 minutes after pouring and it's still at a perfect temperature.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great deal since it was the "Deal of the Day"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this bundle wasn't on sale, I wouldn't be nearly as happy with this purchase. The battery doesn't last very long (around 45 minutes) and it won't heat & charge at the same time if the battery runs out. If I set it down on my desk instead of the charging coaster, the battery runs out pretty fast and then my coffee is cold and the mug won't reheat it while it's charging, which kind of defeats the purpose of using it in the first place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Hot Coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the problem of having to run downstairs to heat my coffee every 15 min! Love it. Just wich it had higher capacity...

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be something better. I drink my coffee slowly. This mug battery only last about a half hour or so. It will keep your coffee the same temp, but it requires very frequent charging. You'd be better off buying a knock off Yeti thermal cup for $8 to keep your coffee hot. It does have a cool app, and neat lights, but for me.... Meh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well to keep coffee at desired temperature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to keep coffee at desired temperature only issue is battery charge doesn’t last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for the brat.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another silly product that you don't need but is great to have. I really enjoy my coffee but it always gets cold. This solves that problem. I wish it would stay charged longer than 1 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this mug for a few weeks now and I really do enjoy walking away and coming back to my cup of coffee still hot!! I recommend this mug as it is so easy to use and keeps my coffee hot.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Great Mug

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my coffee staying hot. Wish battery lasted longer and price was a little lower.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    App connectivity

    Rated 4 out of 5 stars

    Great concept

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity is lacking and app is not so great. Cups work great when they are working though

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Fix for Your 1st World Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For hot-drink and technology enthusiasts, this is the perfect splurge gift. I have an Ember mug myself for nearly a year, and I got this set as a gift for two different family members. It was greatly convenient that it came at a discounted price for the bundle. A couple of things to know: - it's not a thermos, it's not about the duration of the temperature but the accuracy - the white mug is prone to staining and visible marks from metal spoons - the mugs in this pack are the smaller version, and so they will not hold as much but it isn't a problem if you don't need a lot. Highly recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great mugs!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been wanting to purchase Ember mugs for the longest time. One day, without even looking into purchasing these, Best Buy had them on sale. We took the plunge and couldn't be happier. As a matter of fact, we love these mugs! We don't see ourselves using a regular mug for our coffee and tea anymore. Ember mugs keeps our beverage hot until the last drop.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jeff, thanks so much for sharing this! We're happy to hear you and your wife have been enjoying your Ember mugs! If you have any questions or concerns, please feel free to reach out. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome for coffee/tea enthusiasts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She loves tea and drinks it slowly. So much so that she was constantly having to re-heat it in the microwave. This cup is as advertised. It is easy to connect to your phone through an intuitive mobile app. The app allows you to set your target temperature, and the cup keeps your beverage at the selected target temperature once it is reached. It will last all day on the included coaster, and I believe the battery lasts about an hour off the coaster. I got it on a deal of the day for $50, and I picked up an extra coaster for $10.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mug and like the ability to control temperature. Battery life is bad so really only is good when sitting at desk with charging plate. No sure if it is worth the cost when a hot plate can do the same (minus temperature control). Will be better when they can get battery life to last longer then about 30 minutes.

    No, I would not recommend this to a friend
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