Name: Ember - 10 oz. Temperature Controlled Ceramic Mug - White
Brand: Ember
SKU: 6225335
Rating: 4.3 (476 reviews)

Key Specs
- Material: Ceramic
General
- Product Name: 10 oz. Temperature Controlled Ceramic Mug
- Brand: Ember
- Model Number: CM171002US
Material
- Material: Ceramic
- Care And Cleaning Instructions: Hand wash
Features
- Grip Type: Side handle
- Capacity: 10 ounces
Warranty
- Manufacturer's Warranty - Parts: 1 year
- Manufacturer's Warranty - Labor: 1 year
Other
- UPC: 852920007030

Enjoy your cup of joe longer in the morning with this Ember temperature control ceramic mug. It lets you remotely set a desired temperature and save presets for several favorite drinks via a Bluetooth-enabled device. Change the color of the LED lighting to customize this Ember temperature control ceramic mug with the included charging coaster.

10 fl. oz. capacity: Holds plenty of your favorite beverage.
Stainless steel vessel with a ceramic coating: Offers durability with sleek finish.
Hand wash only: For Proper Care.
LED indicator display: Let's you personalize your mug and signals notifications for battery charging and temperature gauge.
Pairs with the Ember app: Allowing you to set your perfect temperature and notify you when it's reached. Personalize your mug's LED color and create temperature presets for your favorite drinks all through the app.
Do not microwave: Ember maintains your heated temperature.
The included charging coaster: A fully charged ceramic mug will keep your drink at your preferred temperature for about an hour, and using of the included charging coaster makes it last all day.

Whats Included

Ember 10 oz. Temperature Controlled Ceramic Mug
Charging coaster
Power adapter
Quick start guide

Q: I see that the 2 pack only comes with 1 coaster. What color is the single coaster?

A: Two coasters are included.

Q: Are there 2 mugs in 1 box or have they bundled 2 separate boxes into 1 big box ? I’m wondering if I buy these deal, can I give them as separate gifts ?

A: They are two separate boxes, just wrapped together. You can give them as separate gifts, but if they return one, that may be an issue since the 2pk has a separate UPC code.

Q: Summing up 2 questions. Can some1 from ember or bestbuy staff confirm that this 2pack is new version of the mugs not the old one? Also Does the 2 pack come with 2 coasters and cords, or only one?

A: Thanks for reaching out. The Ember - 10-oz. Temperature Controlled Mug 2 (2-Pack) - Black/White is the 1st Generation (old ones). They will come with 2 charging coasters and power adaptors to match each Ember Mug!

Q: 1) Does this 2-pack come with 1 or 2 charging plates? 2) Is this first generation or the new Mug 2? I assume the former, but can someone confirm?

A: It is basically 2 individual boxes wrapped together. You will get a mug and charging coaster in each box. 2 mugs and 2 coasters total

Q: Is the Embers 10oz mug in white the old version or the new mug2

A: I believe Ember recently released the version 2 but the one I purchased was the version 1.

Q: Where are these mugs made?

A: Says made in chine at the bottom of mug.

Q: Why is this $40 more expensive than buying two separate mugs, does it comes with something extra?

A: Mugs are $100 $100 + $100= $200 = 1/2 PRICE!

Q: Does this come with 2 charging coasters or just 1?

A: It comes with two charges and two coaster

Customers are saying

Customers are positive about the 10 oz. Temperature Controlled Ceramic Mug's ability to maintain temperature and its ease of use, with many praising the convenient app. However, customers are negative about the battery life and the mug's size, finding it too small for their needs. Some also expressed concerns about the price point and occasional app connectivity issues. The mug's design received generally favorable comments.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 3 out of 5 stars
Good mug which requires a few design improvements
I have been using these mugs for a couple of weeks now (I ordered the two pack). While they are good looking and keep your drinks warm, the design leaves you dissatisfied with a couple of things. Following are a few pros and considerations if you are looking to get them: Pros: 1. It's neatly designed. The colors are as in the pictures. The light at the bottom can be customized and looks pretty cool 2. It does the job of keeping the drink warm. The max temperature that you can keep it warm is 145 degree Fahrenheit, which is good enough for most hot drinks 3. The app is neat and intuitive. You can easily customize the temperature. There are a couple of presets for tea but I haven't used them. The app also allows you to sync the caffeine intake with your health app and monitor your caffeine usage Cons: 1. The cup can be charged, only when the base is completely dry. In this world of wireless charging and waterproof devices, forcing you to dry a device (which is supposed to hold hot liquids) before charging, looks like the product managers didn't do a good enough job 2. The charge is only good enough for 1 drink. So after every drink you need to charge the cups, which is sort of annoying 3. The volume of the cup is small compared to the size. It does hold the 10 ounces that it claims, but the size is much bigger. Roughly the base of the mug is at the bottom of the lower handle
This review is from Ember - 10-oz. Temperature Controlled Mug (2-Pack) - Black/White
Posted 5 years ago by Oxygen
Rated 4 out of 5 stars
All day coffee drinkers rejoice
I like hot drinks like coffee and tea. I find myself wasting my caffeine enriched liquid because I get lost in my computer screen and then the drink is ruined. I have recently seen more studies discussing how coffee is good for you but for me, it can’t get cold. I am just not a fan of iced coffee or room temperature coffee. I recently got my hands on the Ember Coffee Mug, a temperature controlled mug and my hope with it is that I can enjoy hot drinks longer at a temperature I set. So does Ember hold true to its claims? First, let me discuss what Ember is and how it works. The Ember Ceramic Mug is packaged inside a box that is very similar to what Apple uses for its products. There are a few graphics on it along with some text. When opening it up, you will find a few paper information cards, the mug. It’s charging plate. and charging power cable. My first experience was not so hot no pun intended. I pulled it out and started the charging process I set up my account with Ember and noticed a firmware update was available. I wasn’t able to update the firmware because my Ember Mug kept disconnecting. I thought I had a defective mug but after I powered it off and back on a few times I was able to get the firmware to update. After that point, the Ember mug has been a joy to use. I do still, however, have random disconnects so that is something to note. I’ve used it with my evening cup of coffee or tea and my drink has held its temperature. I tested this out with the use of an infrared thermometer. The first drink I had was coffee. It was 130º when I started drinking it and when I was about 3/4 of the way done, the coffee was still registering 121º. The hot tea was a different story. It started out at 155º and ended up at 134º after about 45 minutes. It makes me wonder how correct the Ember is at showing the temp. Even with my issues getting the firmware to update I had pretty good luck with the mug once that finally installed. I did still have a few instances of the Bluetooth connection getting interrupted, but that didn’t seem to affect the beverage’s temperature. I honestly don’t know what I’ve done without the Ember Ceramic Mug until now. With the Ember I can now take my time sipping my drink and am not limited to how fast my mug cools off. It’s made hot beverages enjoyable again for me and I’m looking forward to trying more of Ember’s products and might even get a second Ceramic Mug.
Posted 7 years ago by nickcal
Rated 4 out of 5 stars
Great coffee tea cup
Keeps it good and hot. Would like it to be a bit larger.
This review is from Ember - 10-oz. Temperature Controlled Mug (2-Pack) - Black/White
Posted 5 years ago by Jordangray25