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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 476 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the 10 oz. Temperature Controlled Ceramic Mug's ability to maintain temperature and its ease of use, with many praising the convenient app. However, customers are negative about the battery life and the mug's size, finding it too small for their needs. Some also expressed concerns about the price point and occasional app connectivity issues. The mug's design received generally favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 476 reviews
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps at very consistent temperature. Works much better than expected. Easy to clean and use. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Had issues for a few days getting them to update. It keeps my coffee and my wife’s tea at the perfect temp. I do wish it was a better battery life but more then enough time to finish my coffee. Going for a second cup might be challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great Christmas gift for a coffee lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my best friend for Christmas. She is a mom of three and her coffee drinking is often interrupted for long spans of time. Now he coffee never gets cold. She loved the gift. I even bought it as a best buy daily deal and got it for a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for after dinner tea routine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous after reading a few reviews regarding these cups, but I typically make my hot beverage and stir in my cream and sugar in another cup and then transfer to this one to keep it hot, which it does VERY well. I just don't want to risk damaging it with a metal spoon.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    100% Worth every penny.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY LOVE THIS CUP....I am now completely spoiled....easily angered whenever I get coffee anywhere outside my house and it’s not perfectly tempered for every sip. Yes, SPOILED and I know it. Honestly, these were a gift along with a Nespresso machine from my wife and well worth the money because I have barely bought any coffee outside my house.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Capacity

    Rated 3 out of 5 stars

    Too little quanity to be useful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does hold the temperature, but the cup holds so little that it is gone before it needs to be heated. I would have liked a larger cup that holds an amount that needs to maintain the heat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keep your coffee warm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a way to keep your coffee warm! BUT do not put it in the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this temp cup, I normally have to het and reheat my coffee a couple times in the a.m before actually heading out the door, I no longer have to do that wit this mug. It does keep it super hot, but def warmer than without it... dry sleek an sexy too

    I would recommend this to a friend
  • Cons mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Works fine over$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as mothers day gift and works fine 10oz is too small and over priced...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price, Size

    Rated 1 out of 5 stars

    Great concept, poor execution, connection issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give this a zero if I could. Have had it for awhile now and it pairs with my phone about 5 percent of the time. When it does, it lasts about 45 minutes before the battery dies. It does have a cool glowing light. Mug is also very small. Super expensive. Wanted to like this but now I look at it every day with buyers remorse. Ember if you're reading this you should be ashamed of this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very convenient(and expensive!) piece of tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type that sips on a cup of coffee or tea for an hour or more sometimes while I'm reading, or working. Being able to come back to take another sip while maintaining your ideal temperature for your beverage is such a pleasure. The app could use some refinement in terms of battery usage though. Decided to install it on my tablet rather than my phone for this reason.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Exactly as it’s advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and keeps my coffee at the desired temperature!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Can't live without it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not live without my Ember cup. This cup keeps my coffee hot for about an hour. I used to throw half of the coffee in my cup away because it got cold; now I have hot, hot coffee to the very end. I love being able to set the temp to my preferred heat. I have purchased several of these for gifts and everyone loves it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dreamer, thanks so much for sharing this! We're happy to hear you've been loving your Ember mug and enjoying your perfect temperature until the last drop! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. Does exactly what it’s supposed to do and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Never have cold coffee again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. As a mom to twin babies I used to have to reheat my coffee several times a day. My only complaint is that the inside of the cup's surface scratches if using a metal spoon to stir.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cup keeps beverages very hot. It’s a little pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great price, especially for a two pack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and I. We are constantly reheating our coffee as we drink it. It just doesn’t stay hot in typical mugs. This was a good deal and something both my wife and i can appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    In Love.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup. There is nothing like having a hot beverage stay hot to the last sip! I’ve given it 4 stars because it is expensive but I use it every morning. I look forward to my morning coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works well but hard to clean

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for keeping hot water hot. Due to textured bottom of cup, a little harder to clean and easier to stain for other drinks (eg tea and coffee), especially the white mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so it doesn't always connect the first time to your phone - no big deal for me. I just try again until it does. Eventually it does! Besides, once you have set it to your desired temp, it remembers and will keep your drink at that temp even if you're not connected. Overall, great idea and makes drinking hot drinks enjoyable!

    I would recommend this to a friend