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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 697 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 697 reviews
  • Rated 4 out of 5 stars

    Excellent build quality, accurate temp control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the cup works great, heats up quick, and keeps accurate temperature. Build materials are premium. The app doesn't connect all the time, even though is not required, unless you want to set the temperature to a new value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great (little) mug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent user interface, class looking! Only thing is, a little too small for practical use. Ended up returning to get the 14 oz.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bets Gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great Christmas gift or any Coffee or tea drinker. I wouldn't want to give this up now that I am used to hot coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup, bought it for my wife she uses it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! Just wow! every coffee drinker needs this. Amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice purchase. I like the app but wish the temperature and battery life were on the same page. 145F temp is good for me, just right that it doesn’t burn. I keep the charger in my office and charge the mug overnight. In morning charge lasts 2-3 cups.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for writing a review! We're so happy to hear you've been enjoying your Ember! We also appreciate your feedback and will pass this along to our team as we continue to improve! Ember

  • Rated 4 out of 5 stars

    Great for your new working from home lifestyle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has earned a spot on my work from home desk because of its set it and forget it and ease of use. The mug is on the smaller side with only 10oz but works as advertised. The max temperature the mug can maintain is 145 so if you like your drinks scalding hot this may not be the mug for you.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please reach out to us directly at [email protected] so we can assist you further! Ember

  • Rated 5 out of 5 stars

    My Coffe

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , good quality exact what I needed in the mornings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thought on this cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Disappointed in the size of the cup

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mug.. everything good. The look .. . just size is a little small .. for the price ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heats your drink, every time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all intents and purposes it does what it claims to do well, keep coffee warm. I had to dock it one star because it’s not a flawless device. The app is mediocre and it’s unclear at times what the temperature your mug is set to heat to without the app. That’s my #1 issue - the reliance on the app. Some physical tools to increase/decrease the temperature on the mug itself would make this perfect. The other issue I noticed is no matter what type of coffee I make - pour over, espresso, latte, drip - after I’m finished drinking there is a pile of fine crystals about the size of a dime at the bottom of my cup. If I drink the same drinks in a regular mug that never happens. I can only assume the heating element is causing them to form, and it wouldn’t be an issue if they weren’t so unpleasant to accidentally drink.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Nanobyte, thanks for taking the time to leave a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember

  • Rated 5 out of 5 stars

    BEST GIFT EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved hot coffee and continually putting it in the microwave was just annoying and wrong. I received this mug as a gift and will never drink from a regular mug again! I set it to my degree of warmth and it STAYS hot to the very last sip. And I can carry it wherever I go inside or outside. Absolute genius product! I would advise getting the 14 oz size to leave room for creamer and less spillage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me this mug for Christmas. I love it! My coffee constantly stays hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug, works amazingly with the app to keep exactly the right temperature! Feels good and isn’t too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something I’ve always wanted! My coffee stays hot even when I’m not in a hurry. Stays warm and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Birthday Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in meetings all day long and this ensures that I always have a warm cup of coffee or tea close at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried a couple of these for my wife (who is constantly microwaving her coffee keep it warm). This is the only one that has kept her from doing that - quality product (get what you pay for I guess - not cheap)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom approves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mom loved it and she says that she uses it daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always warm tea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is absolutely amazing! Its great!! Keeps my tea warm and tasty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it, you'll never regret it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife after she saw how much I enjoyed mine. I had bought mine a month earlier. These mugs are used several times a day and work perfectly. This mug did fail could not link to the app) and Ember replaced it for free even though it was 14 months old. The mugs are sturdy (coated stainless steel), I have dropped mine a few times, no issues to date. Very happy with the Ember mug.

    I would recommend this to a friend