Customer Ratings & Reviews
- Model:
- TM15
- |
- SKU:
- 6097330
Customer reviews
Rating 3.7 out of 5 stars with 437 reviews
(437 customer reviews)Rating by feature
- Value3.4
Rating 3.4 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the Temperature Control Travel Mug for its excellent temperature control capabilities, keeping beverages hot for extended periods, and its ease of use and appealing design. However, some customers express concerns regarding the battery life, price point, and the durability of the lid. A few also mention the mug's size as a potential drawback. Overall, the product receives positive feedback for its core functionality but faces criticism in several areas needing improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Ease of use, Temperature control
Rated 5 out of 5 stars
nothing worse than cold coffee
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and it works so good! Nice and compact design. keeps my coffee hot on my way to work!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Kelly, thanks for leaving a review! We're glad to hear you've been enjoying your Travel Mug during your commute to work! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last super long if it is off the coaster, but it does the job and does it well. Hot drinks remain at temperatures specified for an extended period of time.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 3 out of 5 stars
Good concept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok product top already broke after only 2 uses. Does keep coffee at temperature set nice feature on the mug. Battery could last a bit longer when u cannot put on charging pad. Overall great concept would not purchase again for the price.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Everyone should know....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good purchase. Its just not. It doesn't REALLY do a good job of holding temps..... Because the battery it terrible. My gf and I had bought this to try from deal of the day and thought it's worth the gamble. It's not even worth trying to be honest. We wanted to love it so much more. Very disappointed. The battery life is terrible. And that's a big deal if your traveling and want your coffee to stay hot. Another con is the charging pad. You have to sit it in the pad it comes with. If it was wireless and we could take it anywhere in the world and just use a wireless pad?! Omg! Worth a million bucks! But! Provided you get one pad.... You also have to carry THAT around with you.... To charge it where ever you get to. (work if 40 Mins away. Cups dead. Can't charge it at work unless you bring the pad. And then it's 40 Mins back) just not worth it guys. Save yourself the hassle.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review here! We are sorry to hear that you are experiencing this with your Ember! The battery life does depend on a number of factors. If you feel your battery is draining faster than normal, please feel free to email [email protected] so we can learn more and find a solution for you! We would be happy to help!
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Great but also not needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to drink coffee depending how hot it is, if its warm I slowly sip it but as soon as it gets to room temperature I start chugging it down. This does help regulate my coffee consumption by keeping it at a steady temperature and also heating it if it gets slightly lower in temperature if I add in some milk. This also could be easily accomplished with something cheaper but this does make things easier so I do use it every work day.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
works excellent but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product and after using if for a couple of weeks i think id get better use out of the smaller mugs rather than the travel mug. its a great idea but the battery doesn't last long while its on and its also quite heavy.
No, I would not recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 3 out of 5 stars
Its ok but not worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im giving it 3 stars because the battery life sucks! It only last for about 45 min to an hour. It does good at keeping your coffee hot but for being advertised as a travel mug in my opinion the battery life should last much longer!
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 4 out of 5 stars
Super good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make my life mor easy the coffee mug is wuanderfull super easy to used and the most important keep may coffe hot
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Perfect Temperature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for a VERY particular family member and I thought it would be good for a laugh more than anything. Low and behold, two weeks later he was demanding to know where I got it because he's obsessed with how easy it is to use and how well it keeps the perfect temperature. He's a weird dude, but I trust him on stuff like this. If he loves it then it's an adequate endorsement.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great concept, but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this travel mug because I’m always on the go. I’m also slow at drinking whatever I have so thought this would be perfect. This is a great gadget for the person who has to have the latest stuff; however, shy of a perfect rating due to the charge. On a full charge it says 2 hours of use. After I left home, got my Starbucks and got to work I received low battery notification after 1.5 hours. Not cool when you still have drink left and may want to use again later in the day. And no, I’m not carrying a charger around with me either.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Hit or miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last long. Doesn't hold a full 16oz drink. really meant to maintain temp, wont heat up a cold drink, won't even detect it, says empty. Got this for 79 deal of the day but worth only 30.
No, I would not recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 5 out of 5 stars
I love my Ember
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is amazing. Got it as deal of the day and it was so very worth it. Keeps my coffee at the perfect temperature all day long. The mug without lid fits snug under the single serve coffee maker. Only thing I would recommend is to make it a bit shorter and wider. The new version already made the coaster smaller and temp change less awkward. Still love it overall.
I would recommend this to a friend - Cons mentioned:Battery life, Lid quality
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never review items, but people should know the cons: Not worth $150 (maybe worth $60). Heat lasts about 30 minutes and is constantly malfunctioning (very difficult to turn on and when battery is half way full it just shuts off thinking it's dead. Have to keep trying to turn it back on). The lid is impossible to clean. The lid broke within 12 weeks of purchase. Ember has yet to contact me after I've tried contacting them multiple times. Pros: Does not spill.
No, I would not recommend this to a friend - Cons mentioned:Battery life, Insulation
Rated 2 out of 5 stars
This ain't it chief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would be a great travel mug except for one thing. It doesn't work very well once the battery dies. My wife complained about her coffee getting cold and I assumed she was doing something wrong. I tested it myself and sure enough once the battery dies (in less than 2 hours) the coffee starts to cool. Although this looks like it would be insulated it's not. My $15 travel mug keep my coffee hot almost 3 times longer, without a heating cool. Needless to say I've returned the mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello, we're so sorry to hear your experience with Ember has not been the best so far. If it's ok with you, we'd love to assist with any troubleshooting we could do! At your earliest convenience, please contact our support team [email protected] so we are able to find a resolution together if you have not returned the mug yet!
- Cons mentioned:Size
Rated 4 out of 5 stars
Mostly great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea but a bit too small. 12 ounces is nothing for a travel mug of coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Great for coffee and tea drinkers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this product every day. Keeps my drinks at optimal temperatures. Just wish the battery lasted longer.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Keeps your coffee at just the right temperature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the travel mug. Cools down and heats up quickly. Could use better battery life though.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Underpermformed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excited to get this for my father in law who is a coffee aficionado, loves apps and all things technology. Design is slick and idea is spot on. Disappointed in execution and value. The battery life with travel is only lasting for about 45 - 60 minutes despite being less than a month old. I read the reviews and felt it was worth a try, but now feel that it is overpriced and not ready for prime-time until they can improve the battery life or longevity of temperature control. I feel the marketing is purposefully deceiving as well, given that every picture I have seen has the temperature set at 134, yet they constantly remark that 130 is what they use as a standard for how long the battery should last.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Chris, thank for taking the time to leave a review here. We are sorry to hear about the experience your father-in-law had. At your earliest convenience please feel free to reach out to us at [email protected] so we can further troubleshoot the issue and get this fixed. We are happy to help you out!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Novelty Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job maintaining the liquid temperature. A longer run time between charges would be nice.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Perfect for home and/or travel!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This travel mug can hold a bit more liquid than the regular mug alone, therefore making it useful for home and travel. The most beneficial aspect of this mug is the ability to regulate its internal temperature by simply twisting the bottom part either to the right (increase) or left (decrease) after initially connecting it to Bluetooth via your wireless device.
I would recommend this to a friend








