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Customer reviews

Rating 4.6 out of 5 stars with 315 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 315 reviews
  • Rated 5 out of 5 stars

    Super HD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super HD video it automatically adjust even if the project is position on the left or right side of the room perfectly positions itself

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing quality, easy travel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always in the market for a portable projector. As the Palliative Care Chaplain at a major hospital in Los Angeles, I am required to give lectures on best practices of supporting patients and their families. Many times, I don't have the luxury of a projector or a wide screen television to connect my computer or tablet for presentations. Low and behold, this Epson EX9240 gives me that mobility and screen utilization that I need. After a few weeks of usage, here are my thoughts: Pros: -Set up: This is a breeze to set up. Plug iin the power source, set up is easy step-by-step process when connected to my device(s). I was happy to find that it came with a remote control which took me some time to get used to. Setting up wireless was pretty simple and painless. The biggest issue I had with set up was making sure it was leveled as it has 1 leg in the front. If you are on a uneven surface, it will show on the screen. -Screen Quality: This is where the Epson shines. I got an amazing clear and crisp screen, even with a wall that has some texture to it, you could not tell because of this screen quality. You have 1080P quality with 4k lumens. When used in a dark room, the screen colors of my PowerPoint presentations were vibrant and bright. I even decided to view some movies/documentaries that I would incorporate into my meetings and the screen quality is still very sharp. -Sound: This comes with a speaker built in so you are able to have some sound with what you are projecting which is a nice addition. More on this later. -Connection Ports: You have so many options to choose from here. You have an HDMI (x2), USB-A, and standard Audio Cables and Computer Monitor ports. I really enjoy using the USB-A because I have many presentations saved on my Flash Drives that I saved from my work computer. -Carrying Case: Thank you for adding this canvas travelling case. I was worried that I would have to purchase one separately, but thankfully one was included. This comes in handy when moving from meeting to another. Cons: -Sound: as stated earlier, this comes with a built in speaker. Unfortunately, it is not very loud and would need a separate sound system if you want to incorporate audio into your presentations. Conclusions: This is a great projector for my work purposes. I am able to be more mobile and free from any logistics shortfalls. This is a must for any home business or those who do presentations.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A great professional projector.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been able to use this projector for one meeting so far, primarily due to many meetings being virtual now, but I expect to get more use out of it in the future. It replaces an old 2500 lumen model that I've been using for a few years. To start with, the projector offers full HD resolution, which is a step up from the XGA resolution I was using before. Even small text is clearly visible and readable on screen, where before it was blurry and difficult to see. At 4000 lumens, it makes my old unit seem dim by comparison. Normally I need to try to reduce the amount of light in the room to get the best picture. If I can't, it was still serviceable, but not optimal. With this Epson, it doesn't look like that will be an issue any longer. I gave my presentation without having to adjust the lighting at all, and it was pretty great. It fills my portable 100" screen at around 10 feet away, with the optical zoom at full, which is about the same as my old machine. I feel like that's pretty standard and has been for awhile on units that aren't short-throw. Audio is serviceable, but a little tinny. Fine for most business uses and presentations, but probably not something you'll want to use for movie night (if that's your goal) without some sort of audio solution. I'm a little surprised that it has no audio output, though. That seems like a basic function. The shutter for the lens is manually operated, as is optical zoom. It will automatically adjust the keystone to a set degree if the device is tilted beyond a certain threshold to make adjusting the image easier. It has your standard H/V keystone adjustments, and an optional four corners adjustment, which is very handy for ceiling mounts where you might not be dead center with the screen. Although I don't intend to use it for video purposes, I did play back some video for the purpose of this review and there wasn't any particular ghosting that I noticed. The picture was crisp and clear and held up to motion without any problems. This model has WiFi connectivity. I don't have much of a use for it, but I did test the Miracast function with my Win10 laptop and it worked seamlessly. It does come with a small amount of input lag, but that's a small price to pay to be able to roam around the room with your tablet, for instance. The black finish looks sleek and high end, and the included carrying case is well padded to protect the projector, and includes space for the remote and cables. All in all, this is a fantastic professional projector.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Alot to Offer But Falls Short

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From using this product, you can tell that this projector was designed with the professional in mind. However, the execution does miss the mark in some areas. Let's start off with the good. The sound is great, and picture is very bright. Also, Epson gives the consumer a wide range of connection options. You have VGA, RCA, HDMI, USB, and Miracast making this item practical for the school, office, home, and on the go. The inclusion of a carrying case was a nice bonus as well. Despite the availability of choices, picture quality is only great from the HDMI ports. Although Miracast technology is new, I was so disappointed in how it looked when I decided to "cast" my phone screen when presenting. It resembled closer to the appearance of USB or RCA rather than HDMI. The Android app for setting up Miracast worked well. However, the supporting software on PC seems very antiquated in design and user experience. I really wanted to like this projector more, but only the HDMI ports are best options for picture quality. The projector does get warm and a little noisy, but it's not anything concerning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HORRIBLE BLACKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay the black levels are horrible look at picture the left is 9240 right side is 2250 your choice. Lumens are not everything

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello CarlosAceves, we appreciate your feedback on the Epson EX9240 projector. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Projectors/EX-Series/Epson-Pro-EX9240/s/SPT_V11H978020#questions. Additionally, your projector includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    Near perfect projector, highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing modern tech equipment, it needs to work at home and at the office. So when I purchase a projector, it needs to work great for movies, T.V. shows, PowerPoint, small text. It needs to work with my streaming devices and hook up to my laptop via multiple methods. And this was all solved, and then some with the Epson EX9240. The near perfect dual use, home and office, projector. The Epson EX9240’s speakers are considerably improved over previous Epson Projectors, as well as their competitors. Mirroring more of a TV’s speakers than laptop. Allowing for a quality sound experience for those movies on the wall. The sound experience is then extremely enhanced by the whisper quiet fan. That cannot be heard over the movie or TV show. And barely noticeable when using for a presentation. The video image is extremely crisp, and in my video and photos, I have EVERY light on. There is no need to turn off the lights for this price and crisp projector. The viewing angle does not have to be right behind the wall, but can be several degrees (I tested up to 45 degrees!) from the wall. This means you can put it on a table, pick a wall, and go! Lining up is unnecessary, and the device can solve viewing angles on its own. No white screen is required, and I had extremely crisp images right on my textured wall. For the picture, there are multiple plugins, including two HDMI ports. Which both HDMI ports can be used side by side at the same time. The carrying case makes this extremely easy to carry to the office in the rare case I have to go, with the only limitation that the kids are upset losing their 100 plus inch “TV” they love to use! This is a review for the Epson Pro EX9240 1080p projector that I received free of charge to do a beta test and review. Video portion: https://youtu.be/EbdkaEfpUbQ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's why they call it Best Buy...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job at narrowing down the best products for you to choose from, and they did it again with this projector. If you have never shopped for projectors before, it can be shocking how expensive they can get. Trying to choose from $150 to $15,000 options and everything in between can be overwhelming. This is a great option for a business use case. We have it setup on a large table in a large conference room. I have not been able to physically compare the image quality, brightness, or any other factors like fan noise / heat, etc to other projectors, but I feel this is meeting the need for an entry level business use case. I researched quite a bit before purchasing this because there is a 15% restocking fee. This seems to meet my expectations after reviewing so many other options online. It's bright enough in a well lit conference room with an entire wall of windows. Direct sun would be a problem for sure, but I think that is with any projector. It's easy to setup and use. The remote works great as well as the built in Miracast wireless display option. The built in speaker is definitely useable for business. I wouldn't want to watch a movie with it but you definitely could. The fan is audible so you wouldn't want a conference phone next to it for example, but it's just a typical white noise. You can ceiling mount it as well which would make the noise and heat much less of a consideration. Overall after basic setup and testing, I would recommend this product.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great multipurpose project for home/business use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great multipurpose projector for use with just about any media source. For most people, this will serve as a projector for their multimedia room. For movies/streaming, this is about as good as any projector I’ve seen. For inputs, you pretty much have every port available on this projector. There’s USB-A/B, VGA and 2 HDMI slots. There’s no worry about having the proper port for whatever you’re looking to connect to this projector. The projector has buttons all along the top of the projector for easy access. These buttons won’t be helpful if you wall/ceiling mount this projector. However, there is an included remote as well with this projector. You can also download an app for your smartphone which will serve as a remote to in case you misplace the remote. The app is pretty good if you wanted to connect your phone/tablet directly to the projector without the need of cables. I found this to be especially useful on my iPad as I can project my screen when working on process flows or any diagrams to share out with my co-workers. One thing I did notice is when you connect the projector wirelessly, I ran into an issue with one of my laptops where there was some considerable lag between the laptop and projector. It was only with one laptop (an older one) but this was something that popped up. I used the Windows projector connect wizard which connects easily as well. The clarity on the projector is great. Whether you’re using this to view Blu-Rays, stream movies or anything work related, there’s no issue here in terms of clarity. I’ve been using this as a second monitor for my work laptop. For your normal PowerPoints, web and document uses, this works great. I was equally pleased with how this worked with video calls as well. No issues or lag when on calls. There is a speaker built into the projector which works pretty well. It’s not anything high definition but it gets the job done. I actually muted the projector speaker when on video calls since I use either a headset or the laptop speakers for sound. Size wise, this is pretty compact in design. I don’t think it’s either too big or too small so it’s about what you’d expect for a projector. One thing I was happy with was the noise. My other smaller projector I have is pretty loud. The fan on this projector is much quieter. It sounds as if there is a fan on low in the room next to you. You can hear it however it doesn’t sound like a mini hurricane like my other projector sounds. Overall, very pleased with this projector and its performance. I’m looking for a ceiling mount for this thing to really make it look nice in my place. From a quality/performance perspective, there’s nothing negative I can say about this. Connectivity wise, there’s no issue here as I can pretty much connect any of my devices to this projector either via wire or wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fantastic Projector even in bright room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Epson Pro EX9240 3LCD Full HD 1080p Wireless Projector, and I am absolutely blown away by its performance! I was honestly surprised by just how bright the picture is. I expected a projector to require a completely dark room, but this one delivers vibrant, crisp images even in a room with ambient light. The 3,600 lumens of brightness make a huge difference, providing clear, sharp visuals whether I’m watching movies, giving presentations, or gaming. The Full HD 1080p resolution offers stunning clarity and detail, and colors pop beautifully, thanks to the 3LCD technology. I’ve used other projectors before, but none have matched the brightness and color accuracy that this one delivers. It’s perfect for both indoor and outdoor use, and I’ve been able to project on a large screen without any loss in quality or brightness. Setting it up was a breeze, thanks to the wireless capabilities. I was able to connect my laptop, phone, and streaming devices without needing any additional cables. The screen mirroring feature is especially handy, making it super easy to stream content directly from my devices. The projector is also surprisingly quiet, which is a bonus when using it in a home theater setup. The picture is stable and sharp, with minimal adjustments needed, and I love how portable it is for different viewing setups. Overall, the Epson Pro EX9240 has exceeded all my expectations. It’s bright, easy to set up, and delivers incredible picture quality. If you’re looking for a projector that performs well in various lighting conditions and offers excellent image clarity, I highly recommend this one!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good one

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this projector for my office meetings and presentations, worked well, I tested this at home as well to check various features like LAN connection, Mirroring, HDMI, Audio out. All worked seamlessly. I used Epson IProjection app to project things from my iPhone. I liked the sync, it is almost instantaneous. Display quality is good. Device comes with black bag which is good and easy to carry. I really liked it. I do not see any issues with this. It has all ports. There is no USB C port. Do not why USB Port C not present in many devices yet. Some laptops won’t come with HDMI, example Surface. Anyways not a big deal we have work around for this. I gave 4 because I have seen better product than this in quality wise and connectivity wise, I do not want to go deep into comparison, since other projectors are way expensive than this one. Attaching some pictures please check.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    The Office Hero

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting things together for a presentation can be kind of a pain. Lugging around the laptops, screens, projectors and wires. All pretty essential when it comes to getting your point across in the board room. But thanks to the Pro EX9240 3LCD Full HD 1080p Wireless Projector, I walked into the conference room and stole the show with just my smartphone. Right out of the box, you get a nice black carrying bag to house the beautiful black projector and its included power cord, a white remote control( But the projector is black...Come on Epson) and a couple of cheap AA batteries, that should last you quite a while, especially if you just opt to put your own batteries in and save those for when you're desperate. It was super easy to set up( simply by scanning the QR code on the screen and I was off to the races. I did a test run while no one was in the room just to make sure things went off without a hitch. It was Super easy. Barely an inconvenience. However, that's not the only way to connect to this office juggernaut. You can connect your PC directly or through LAN connectivity. HDMI is supported as well. The sound quality is plenty loud enough to get the presentation moving along, but if you really want to crank up the sound, there are connections for video/audio ( red, yellow and white ports). Again, not at all necessary. The best wireless connectivity comes via the Epson Projector App( available on the Apple store or Google Play store) Just download and connect. As always, the only downfall is the price tag. Coming in at $849.99 USD, it can be a bit pricey. But I honestly have to say. If you want a quality projector for home or the office, expect to spend, at the very least, $300 USD. Anything less and you're just selling yourself short at that point. (IMO, of course) But that white remote though?? All in all, I think this would make for a great addition to any office. Also, I think I just got a raise, myself, so that's something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impress with the quality of this Full HD Wireless Projector. This projector has come very handy for my company and me has helped me a lot while doing my meetings. This projector has a good sound system and makes my living room sound like a movie theater the speakers... also the images is very bight and can be ajusted anyway I want it doesn't look to pixelated like others. Also, I like the fact that it can be mounted to the wall/roof and makes it easier for my office while doing presentations. "This is a review for the Epson Pro EX9240 1080p projector that I received free of charge to do a beta test and review."

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    This is a higher end projector

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected this projector to my Apple Tv and was blown away with the video quality. The colors were very detailed lots of connections on the back 2 HDMI, Usb and audio ports. The projector did put out a lot of heat but that didn't effect the play back at all. The speakers were not bad at all buy others may want an external set of speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson - Pro EX9240 3LCD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned two of these. Pros: Excellent projector for the price range. Colors are bright and brilliant while displaying great umbras of color that produced a very lifelike, almost 3D image. Wide range of menus to adjust image to suit personal taste, room brightness and content. Easy adjustments for image size, vertical/horizontal orientation, and keystone corrections. Cons: Both projectors developed multicolored spots and bars of color at the top and bottom of the image. And, over time the fan in each of them gradually became noticeably louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement projector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect addition to replace an PT-AE900 Panasonic projector. True 1080 with option of split screen dual device. It’s does have speakers but I run from attached Apple TV Bluetooth to adaptor on surround stereo. The setup and ease of use was a surprise and can fill a 130” screen from 16 feet. This is a best value and perfect buy product!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Better than TV!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson - Pro EX9240 provides an amazing picture and video experience. The high definition and sharpness are impressive and I found it to be better than 4K TVs. One of the main reasons I found it better than TV is because it's easy on the eyes since light is not being directed into the eye but instead on a screen so viewing is pleasurable and less eye-straining. It provides a theater-like experience in HD and I found that it outperforms other projectors easily. I even was able to connect my phone over WIFI and that changed the game! Even having class and attending my Zoom lectures are awesome. Also going over powerpoints to study is way more fun now. I honestly might ditch the TVs in the future and just buy Epson projectors from now on. I definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent brightness and picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to set up, Picture adjustments were straight-forward and I was able to understand the instructions. The picture is quite a bit brighter than my previous projector making it suitable for daytime viewing in my living room. At night the picture is quite comparable to my 65" TV. Remote is easy to use, but I would have preferred a backlit remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Performance — But Disappointed with Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Pro EX9240 delivered an excellent viewing experience while it worked — vibrant picture quality, sharp resolution, and easy wireless connectivity made it a go-to for presentations and movie nights. Setup was smooth, and I appreciated the portability and clarity of the 3LCD projection. However, I was extremely disappointed when the projector stopped working in less than a year. I took it to the store expecting help under the Member Plus warranty, only to be told that the warranty wasn’t added to my purchase, even though I believed it had been. This left me unable to get it repaired or claim support through the extended coverage. It’s frustrating when a high-quality product like this fails unexpectedly, and there’s no way to resolve it due to an oversight during purchase. I recommend double-checking your warranty at the time of billing, as I unfortunately learned this the hard way. I am still figuring out how to get this worked

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Murali, thanks for taking the time to post a review. We are sorry to hear you aren’t completely satisfied. Your Epson Pro EX9240 includes a 1- year limited warranty, plus free technical support for the life of your product. If you need help, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson

  • Best Buy Employee

    Rated 4 out of 5 stars

    Decent projector

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as I found it at a good price and it was capable of projecting a 125" image at my throw distance. It is much quieter than the cheap projector it was replacing. Image quality is good and brightness is very clear even in moderate lighting. The fan occasionally makes rattling noises and it lacks some modern features like HDMI Arc which would have been nice. But compared to the other projectors with those features this was the better bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great all purpose projector for brigjt rooms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bright even in a well lit room. Bought this for my church, great for presentations. Real easy to set up, lots of connection options. For the price I think this is a great pound for pound projector for all around use, especially if you have bright rooms.

    I would recommend this to a friend
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