Customers find value in the eufyCam 3's excellent camera quality. Many appreciate the superior picture quality compared to other brands. Positive feedback highlights the cameras' ability to provide great views. The overall impression is one of high performance and satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
Rated 2 out of 5 stars
Not as good as arlo
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didnt like paying for the Arlo subscription every month so i replaced the whole system with Eufy. Both solar powered. I should have kept arlo. The main issue i had was with recording times , with arlo it can be set to continue recording when there is still activity . With Eufy it can only record 120 seconds max and will stop recording when activety ends - and not restart with new activity of the same subject(weird default option) . This makes a big difference in practice, We had a theft from our car during our 5 years owning arlo. We were able to get the 4 minutes recording of the thief checking car doors and go through one car searching, then the theft . Activity didnt end so it kept recording. With Eufy we have a theft from the front porch and the video cut off after recording time and missed the activity of the actual theft. So missed it completely . Also W eufy you have to balance between solar generated power with how much surveillance wanted . With my house in sunny arizona , several of the devices needed at least 4 hours of direct sunlight and i hade to purchase a seperate solar panal to keep up with the power required , and still didnt have the survellance wanted
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Eufy Review
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely best wireless security camera system. Battery life last months without any charge, and home base is compatible with most hard drives for extra space.
I would recommend this to a friend
Brand response from Eufy Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
cameras are a great value
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cameras work great and give really good views. Price was reasonable. We would buy them agan
I would recommend this to a friend
Brand response from Eufy Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
First month
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Initial setup was fairly straightforward and easy to get started, picture quality is fantastic compared to the blink cameras and nest cameras I already had…however, one of my cameras was DOA so that’s unfortunate
I would recommend this to a friend
Rated 5 out of 5 stars
Eufy is the best option for home monitoring
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 2nd Eufy system and this new system is even better.
Setup is super easy and LOCAL storage is key.
Highly recommend Eufy if you need security cameras.
I would recommend this to a friend
Rated 5 out of 5 stars
Security cameras
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a very good cameras system
Easiest recommendation,easy to instal and easy to use.
I would recommend this to a friend
Brand response from Eufy Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
LOOK NO FURTHER !!!!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome very much happy with the purchase
It is an incredible set of cameras
I would recommend this to a friend
Brand response from Eufy Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Rated 4 out of 5 stars
Never Rush
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought the cameras too fast should've waited for something better. There's issues that need to be taken care of.
I would recommend this to a friend
Rated 1 out of 5 stars
cameras
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the cameras wasn’t working from factory.
Best Buy is giving me the hardest time to exchange the one that didn’t work. I’m still trying to get the exchange and get the whole system up and running.
I had a very bad experience with the product and Best Buy. Awful customer service!
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Think twice
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the camera wouldn’t pair with homebase
Turn around time is 1 month.
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Great replacement of my cox cameras.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple set up, great video quality, pair was simple. Instantly send feeds.
I would recommend this to a friend
Brand response from Eufy Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know. Email: [email protected] Phone number: +1 (800) 988 7973
Rated 1 out of 5 stars
Don’t buy
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would not recommend. They don’t work very well. Don’t stay in position. Battery don’t last . Got one completely dead and another about dead. They don’t record to my road traffic which isn’t far from house.
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Camera quality
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera quality was not as expected as mentioned in store. I had to immediately return them the next day.
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.