Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 369 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.6 out of 5 stars

  • Professionalism

    Rating 3.6 out of 5 stars

  • Expertise

    Rating 3.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 369 reviews
  • Rated 5 out of 5 stars

    Good service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who delivered and assembled the Schwinn IC4 bike did an excellent job. Vey professional but polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and quick. No mess.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable installers. Assembly and setup was quick, and all packing materials were hauled away. No mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eliptical Nordic track

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick and cleaned up after install. I love the elipitical by Nordic track. the I Fit training is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Serivce

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was fantastic. Highly recommend this service if you need it. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, worth the investment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient service that i would recommend using for anything you want done well, and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tool Set

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool set really works for what its for i thought this would not help but boy was i wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite, and they made sure to answer any questions I had about the product. They were a major help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bike on!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside crew of two were professional and efficient. The recumbent bike is fun and give us a workout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great!! I'm glad I didn't try to do this myself as it would have been too heavy for me. This was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, friendly, easy and convenient service. Couldn’t ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek squad!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even greater assembly team from geek squad. they know what they are doing & it is worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have for an Elliptical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I decided to get an elliptical during the pandemic, and the tools are very helpful for maintenance with the machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Elliptical Delivery and Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled delivery and setup of elliptical for June 26 between 7am and 1pm... by 2:38pm no one had shown up or called. I called and was told that they don't deliver to my area on Saturdays (even though they scheduled me for a Saturday delivery). They rescheduled me for the following Tuesday between 7am and 1pm. At 11:30am I decided to call just to verify delivery and I was assured that my delivery would take place by 1pm. At 1:30pm they still hadn't shown up or called. I was on hold for an hour and when I was put on hold so that they could contact the delivery company, I was disconnected. Called back and enjoyed another hour listening to hold music and was told that the delivery company would still be coming and should call soon. At 5:15pm still hadn't shown up or called. So I decided to call and cancel my order; however, while I was on hold the delivery company called and said they would be there at 6:30pm. So I decided I would just wait until then. They did show up at 6:30pm and said the install would only take and hour... three hours later they finally finished the install. The handles that move back and forth while walking were installed completely upside down. I had to take them apart and put them back together. It was a frustrating process from start to finish...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great exercise bike

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exercise bike is sturdy and easy to use. You can set your own program and also registers your heart rate. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro form

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed our equipment was very professional and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad dis a terrific job assembling our new NordicTrack S22i bike. They were very friendly too. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys were such a great help installing my new elliptical machine. I couldn’t have done it with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schwinn bike assembly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembler did a quick and good job on the bike. Well worth the extra money to have it done. Much less aggravation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    assemble for exercise bike

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys that assembled the bike were excellent and did so in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a phenomenal job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with how quickly, on time, and perfectly the Geek Squad crew set up this complicated machine and had it working.

    I would recommend this to a friend