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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 248 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the fantastic job done by the installers and appreciate the delivery service, especially for those living outside the standard delivery area. The speed of delivery is also a positive point, with some customers noting that the delivery was both fast and early. Additionally, customers are thankful that the product is delivered to their area and placed in the room as directed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 248 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Geeksdwwww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got right to work. We definitely use them again. They are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prompt and courteous !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, could not ask for a better team. Prompt and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy delivery are a good group of guys and they did an excellent job on my delivery and install

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 5 out of 5 stars

    delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in getting new equipment to house, a 45 minute drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t last a year. The insides start to drip water and freeze up in both the refrigerator and freezer . The outside of the ice maker also becomes covered with a thin sheet of ice. I won’t even mention the ice maker itself. We’ve had two of this model go bad. I’m mulch to get one batch of ice a day. We actually gave up on the ice portion and have been buying ice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Issues solved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery was disappointing with UPS but Best buy was on top of their game in the second delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and delivery was great. Delivery personnel was awesome and friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not friendly staff. Did not listen to what we say.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product im happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so acomplshi with my electronics that i buy at bestbuy thank you for all your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was excellent news for us, that they were able to price match!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wok very good gets cloths very clean only had it for 1 month

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job. Was very happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered at no cost and set up in minimal amount of time. Techs were friendly and answered my questions. This will be a plus factor when considering future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Multiple cancelations, but professional installers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was rescheduled several times at the request of the company. The actual installation, though, was done by technicians who were very good at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 3 out of 5 stars

    They did a nice job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I am in "zone 5" I am only 25 miles from my Best Buy store... They came and delivered my new TV and took back the defective one.. No installation or hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was very attentive to details and that all be ok.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would use again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time. Let no mess. Did a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not BEST delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRST are delivery contractors for our area. Totally unprofessional! Better off doing it yourself. Not even 24 hours past eye surgery my husband was doing most of the installation himself. They left our property without notice; dropping old dryer at the curb (They did refund us take-away fee, but canceling the order took away our chances to go through direct review channels.) This was our 2nd time with this two-man crew. There will not be a third.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric from the Augusta Best Buy geek squad is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Live in a rural area glad they deliver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful BestBuy delivers to my area, it is very helpful.

    I would recommend this to a friend
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