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Customer reviews

Rating 4.5 out of 5 stars with 5778 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the Versa Smartwatch for its fitness tracking, long battery life, user-friendly interface, and affordable price point. Many users find the watch comfortable to wear and appreciate its sleek design. However, some users have experienced syncing issues, warranty concerns, and occasional screen problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,778 reviews
  • Pros mentioned:
    Fitness tracking

    Rated 4 out of 5 stars

    Great item to tracts every sleep stage but crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit was great until is crashed in 5 months ago. It tracks my sleep with all sleep stages. It tracks my cycle, water intake, exercise, stairs without having to input it. It is better than my apple watch that does not include a feature to track any of the sleep states. I love this fitbit and recommend it to everyone. I even use refer my clients to it so that I may do biofeedback and track their sleeping patterns for therapy. I absolutlely love my fitbit. I cant text or answer calls from it but it does everything I need healthwise! Fitbit is replacing my device because it crashed after an update. I would give it five stars had it not crashed on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with this Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wearing a Fitbit since the beginning (Fitbit Flex). I've also used the Flex2, the HR and the HR2. They have all improved on functionality and features as they progressed. But the Versa is outstanding. Not only does it do a great job at it's core functions (counting steps and heart rate), but it can sync to my phone for GPS tracking of workouts, I can change clock faces (which also allows the data to be shown differently), I can read my texts and incoming caller ID, and I can make simple responses to texts. It feels lighter than the HR2, is more comfortable, and is fully waterproof (to a certain depth). The silent alarms are also adjustable, so if you use it as an alarm clock it will wake you up (my main complaint about the HR2 was that the silent alarm was barely noticeable...) It has apps, and the Versa can stream music to BT speakers/earphones. I am regretting not getting the "special version" to try Fitbit Payments, but maybe next time. My only complaint so far is the battery life. I am getting an average of 3-4 days before I get the alert that the battery is low, which isn't horrible. It only takes about 2 hours to fully charge, so I will charge it when doing computer work or watching TV. The HR2 would last 6-7 days, but of course it didn't have nearly all the functions. I cannot compare this to a smart watch, since I haven't owned any, but I would put this more in the the category of a smart watch than a fitness tracker. I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Otherwise, no complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Fitbit girl, the Versa is my favorite one yet. A great full color display, the battery has lasted longer than advertised for me so far, and I haven’t had the connection to phone issues I’ve had with some other models in the past. I was able to find some really cute wrist bands for it (not Fitbit branded). I do wish the screen was edge to edge, there is a small bezel around the screen. Otherwise, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker with some Smart features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Smart fitness tracker to better track my workouts. Upgraded from the Fitbit Charge. Was torn between an Apple Watch 3 or 4 and this Versa. For what I needed, I just couldn’t justify spending that much extra for apps that I would probably never use. I also like the battery life on the Versa better because I keep track of my sleep patterns and the Apple needs to be charged each night. One thing to beware: There is a chip on the lower edge of the watch face. I didn’t notice it when I unboxed it but saw it the next day. I don’t think I bumped it but I can’t rule it out so I am not returning it. May affect the water resistance but I don’t plan on swimming or showering with it anyway. Just look yours over as soon as you open the box to avoid my misfortune. All in all I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Fitbit yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with smart watches/fitness tracker being comfortable. This one is finally the one. Very comfortable. Battery life is excellent 3-4 days. Heart rate seems accurate within 2-3 bpm. I like the sleep tracking also.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, keeps you moving. Love the extra alarms to drink water n move your feet. Love, love the sleep tracker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb smart watch for fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all coming from a previous Fitbit owner (Fitbit Blaze) I really love how Fitbit watches focus on fitness rather than apps or small details. Fitbit’s are for fitness activities, definitely recommend it. One month in don’t even feel it in my hand while I sleep with it. Does what it says, & loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in black. Would definitely purchase a silver one! Likes: comfortable. I can wear in shower and sleep in it without an issue. I wear it during my Aqua Fitness class and swimming. The silicone band is the best for comfort. It connects seamlessly with my iPhone. I like the text and call alerts-no need for any other alerts at this time. I like the overall Fitbit platform and am addicted to the challenges Dislikes: having to take it off to charge :)

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the Versa. I use it for surfing and it is totally waterproof in the ocean. Love the steps counter and heart rate monitor. Love the silent alarm so I don't have to wake up the whole family. The only downside is sometimes it resists syncing and I haven't been able to get my music on this. It also is very sad it only works with Pandora instead of Spotify. But besides that, I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Cool watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Apple Watch guy for awhile then I decided to switch to Fitbit. after the versa came out I decided to give a try. The watch is nice and good for work out but it has few flaws, like the screen won’t come one some times when I raise my hand up and also the Bestbuy employee didn’t tell me that there is a special version of this watch where it has more features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Has almost everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this fitbit watch has about everything I wanted in a smartwatch...but they advertise fitbit pay which I was excited about but apparently not all of them have this. Wish they would say that somewhere. Very easy to use and I have small wrists and its not too big for me so thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the grey, very functional with almost any outfit. It's good for a fitness beginner which I am. Battery life is good do far maybe charger once a week. Wish the watch faces weren't so quirky but I found one with most of what i needed and u can customize the color scheme. Its doing great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on getting a Fitbit because I wasn’t a fan of the shape of the first versions and I really wanted one that I could use while swimming. I really love all the options available (especially being able to change how the watch face appears) and the charge has lasted an average of 3.5 to 4 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very comfortable watch to wear! I had two previous Surge watches Loved them as well. Has the ability to switch watch faces so what ever your mood is you can put a face on. Multi-color ability makes this watch a "best buy". The warranty is a no brainer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased this. It comes in handy in so many ways! My steps, my workouts, my sleep then add never missing a call, text or message. It has been very beneficial for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Best fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about getting a Fitbit but I’m so glad I did. I love my Fitbit it keeps me in shape measuring my daily activity. No longer a couch potato. Would definitely recommend. Purchased a fancy new watch band to dress it up for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Keeps me on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit versa. Since I've been wearing it I've noticed I've been more active. I like how it reminds me throughout the day to walk, especially since I drive all day. Oh, and it has really cute clock faces to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features on this Fit Bit. It's kinda like a primitive smart watch. The battery life is okay - about 4-5 days. I love that you can wear it swimming. I like being able to pick the face for my watch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit and I went back and forth between this one and the Ionic. I had the HR2, but due to playing with my dog, I cracked the screen and it started losing power. No matter how long I charged the battery, it would lose power and not register steps or activity. I’m glad I chose this one. I wanted the one with the black band but it was sold out. So I decided to go with the rose gold and pink band (I abhor pink). Color aside, I love this one better and am glad I didn’t spend the extra money on the Ionic. I was able to download My Bitmoji into it and use that as my avatar. And I am able to keep up with my water intake directly on screen. Also there are exercises and a trainer that I can use. So overall I give it two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this cute watch does everything I need it to do. It’s sporty and it has all the likings of the Apple Watch without that price. I really love this watch!

    I would recommend this to a friend
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