Main Content

Customer Ratings & Reviews

Fitbit - Versa Special Edition - Lavender Rose Gold-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 1451 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,451 Reviews
  • Rating: 1 out of 5 stars

    I wanted to love it, but...

    Posted
    IzDoodle
    • My Best Buy® MemberMember

    This smart watch is not so smart. My Samsung GearFit Pro 2 had issues so after seeing this was coming out I was excited to try something new. I had high hopes for this watch but almost as soon as I got it I found that it was one disappointment after another. It's a beautiful watch, with the limited edition band and the eye catching design. It was one of the biggest things that appealed to me since I have struggled to find a functioning Android watch that wasn't too masculine. However, it felt cheap and plastic once you got your hands on it. The woven limited edition band is a pain to put on and while not uncomfortable, it's not the best material on your skin. As far as a smartwatch, it fails at everything else. It didn't want to sync correctly and after fighting with pairing for a while my notifications didn't work. Unsyncing and syncing it again worked but then I got 2 notifications instead of 1. I had to start all over again to get it to notify me correctly. You can't accept/reject calls, you can't send quick texts, it doesn't pair up with your alarms to allow you to dismiss or snooze them from your wrist. It is very limited in what banks it uses for Fitbit pay, even though I paid $30 more for the LE to have that feature and it basically was for nothing. The watch faces are super limited and you can only download 1 at a time, unlike having options to switch around like on my GearFit. The notifications (once they finally worked right) were a disaster. They were hard to really understand and follow correctly as they notifications panel was all thrown together with no real order or user friendly panel. If you got a text with a picture attached then you could't view the picture, just that an "image" had been sent. What this watch does well, when it syncs like it's supposed to, is track your health. The steps are mostly accurate and there are tons of great apps to help you keep up with all of your health tracking needs. That's it. Since I have a Note 8 I didn't have access to the app that does personalized workouts for you which was also a cool selling point that was a total fail for me. I read there were updates coming, and I totally understand a new device has it's bugs and issues, but there were way too many to count and who knows when those updates are coming out and what they will and will not fix. For $230 I expected WAY more than what I got. It seems like the people who were happy with it were coming from fitness trackers and not smartwatches. I can see the appeal there if you don't know any better, but my GearFit, which is supposedly way inferior to the Versa is leaps and bounds ahead of this disaster. On day 3 I realized I used it as a watch only for the entire day. There was no excitement in me anymore to explore the watch or it's features, only frustration and disappointment. It was then I knew I had to return it. Overall, I hated the Versa, and that is really hard for me to say since I was so excited for it. The design of the watch was literally the ONLY thing I liked about it, but even that felt cheap and not worth the the money I forked out. It was returned and I went back to a different Samsung device that I am so much happier with. Hopefully Fitbit will get it together with this thing, but I don't have high hopes.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    10 month review: Great, but some quality issues

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this June 2018, as a replacement for a Samsung Gear Fit 2 Pro. I love the look and design of the Versa, and it's very comfortable to wear. I like the traditional watch style band, it's never come loose once while wearing it. And it's fairly easy to swap bands out. My Versa responds well with the turn of my wrist (to turn on the screen), and is pretty good at automatically adjusting brightness. As far as software and apps go, this thing does pretty much everything I was hoping it would do: sleep tracking, heart rate, alarm, phone notifications (with ability to reply via a few presets), workout tracking, etc. One thing I have noticed coming from the Gear fit 2 Pro, is that the Gear could do a bit more on the device itself (as far as changing settings). For example, I could change and customize the watch face on the Gear device, whereas to do that on the Versa, I need to open the app on my phone. There's a decent amount of settings on the Versa that can only be changed on your phone with the app. I guess the trade off is probably battery life: my Gear would get 2 days, whereas the Versa gets 4 days on a charge. There's some fun social features with Fitbit, if you also have friends who have a fitbit device as well. If it's just yourself, then it doesn't add much. I have had some issues with the Versa. After 10 months of ownership, I'm on my 3rd Versa. I've had to have two units replaced on warranty claims. The problems I experienced with each faulty unit are not uncommon if you visit the Fitbit support forums. The first faulty unit suddenly (fine one day, bad the next) experienced massive battery drain - from 4 days to less than one, to eventual complete failure. The second faulty unit suddenly became laggy/slow/glitchy - this issue progressed over the course of 36 hours till eventually the device became completely unresponsive. Fitbit support was great in sending replacement units, though I'm concerned at the overall stability and quality of this device, especially as I get close to the end of my 1 year manufactures warranty. I did check the "recommend to a friend" box, BUT I only do so with the added recommendation that the person buys the extended Geeksquad protection plan. Without the failures, I would've given this 5 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fitness watch

    Posted
    cdavida
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve been using this Fitbit for close to a month now, and I have really enjoyed using it. The display is nice and bright, and there are a lot of interesting watch faces available. You can use it to track workouts using GPS on your phone (the Ionic is the one with built in GPS), and that’s good enough for me because I don’t go exercising without my phone anyway. It can also get notification from a variety of apps, not just calls, text or calendar, and you can customize which ones you get. It keeps me from missing my wife’s phone calls. There are a limited number of apps that you can install on it as well. You can also set vibrating alarms if you are willing to wear it to bed. Unlike some other Fitbit devices, you set them directly on the watch. The vibration works well to wake me up but not my wife, so I can get up earlier if I want to. If you pay the extra $30 for the special edition, you can get a mobile payment option if you have a bank card that supports it. It’s nice to have but isn’t supported by a lot of banks. It also comes with both the small and large bands, so you won’t have to worry about buying the wrong one. It’s kind of a pain to change the band, but I was able to do it. The watch is slightly slow. It’s not painful, but loading your “Today” function to see your stats is not instant. There is a splash screen that you have to wait for when you use an app. Trying to rearrange the apps on the device is possible but painful. The exercise tracking lets you customize what stats it shows, but it never seems to save what you customized for the next time. Also, be careful what watch face you use as some will drain the battery faster, and definitely don’t leave the display on always on with exercise or something open in the FitBit app that may use WiFi. If you do, it will suck the battery life down quickly. It’s possible to get 4 or more days out of a single charge. Still, overall, I’m happy with this and would definitely recommend it for someone wanting a smart watch but not wanting to go for something more expensive.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great watch with one unforgivable flaw...

    Posted
    geepondy
    • My Best Buy® MemberMember

    This is a very solid fitness watch (not to be confused with a smart watch). The fitbit app and dashboard is solid and very insightful where you can gleam as little or as much exercise information as you want. The watch itself (I got the SE version) and band is very lightweight and comfortable. I did not try any music or extra apps as frankly the screen is so small, it's much less painful to run these apps via my iphone. So as far as monitoring and reporting exercise parameters (it would auto recognize when I did walking, running and elliptical exercises), the watch worked as expected but there was a fatal flaw that myself and from viewing their Versa support page, many others have experienced. When you leave the Versa on the charger overnight, you will sometimes wake up in the morning to find you have accumulated several thousand unaccounted for mystery steps during the night. Mine gave me 9,000 plus one night, 10,000 plus another but was fine (0 steps) on another. There was no external vibrating sources to account for the steps and indeed when viewing the step graph, they are unaccounted for but are there just the same. I might be able to accept some limitations but this type of failure on a core function is unacceptable and regretfully I had to return the watch. Perhaps in the future they will fix this failure that myself and many other's have experienced and I can try the watch again but for now, I cannot recommend the watch.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing, but apps need improvement

    Posted
    Hawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was out of state in Montana when I bought my watch, the Best Buy there was amazing and so helpful. I went to buy the Fitbit Versa without Fitbit pay, it’s what I budgeted for. But when I arrived at Best Buy they only had the special edition. So I thank them and was going to leave, but they helped me out being that I was only in town for a week. They brought the special edition down to the price of the normal one since they didn’t have that one in stock. I did want the special edition but I honestly couldn’t justify the extra cost to myself. So thank you Best Buy! On to the watch it does take about 30 mins to set up, but it tells you up front about that so I was ready for that. I absolutely love the watch faces and how simple and how LOUD(detailed) they can be. The option of apps is great and being able to move them around to organize or remove them is wonderful. Although I do find that the water log app needs improvement I have to be in my Fitbit app for it to update(refresh) on my watch. Not a big deal but inconvenient at times. Other then that it’s been absolutely amazing I love it much better then my Blaze and that says something as I loved my blaze. I find the watch battery to be about 4 days maybe 4.5 days. It charges fast as well about 20 to 40 mins to fully charge from 1/2 battery. My watch hit 50% battery after 2.5 days of wearing it from full charge. I turn off my sync all day to save battery not only on my watch but in my phone. NOTE: the nick on my watch in the pic is my screen protector I have on my watch. I bought it separately and I always put screen protectors on my watches for this reason. I’m such a klutz and always hitting my hand/wrist on things.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A great start to a letdown

    Posted
    Cedy13

    I absolutely loved this watch when I first bought it. I'm a runner so I wanted to upgrade my alta to keep better track of my workouts. I bought the special edition, like I said loved it. I used it pretty much for only fitness not really for the smart watch aspect. Worked perfect for 2 months and a day I literally bought it April 17 and it started acting up June 18. Problems first started with the touchscreen only the 1 4 7 wanted to work then the whole screen wouldn't recognize any touch which is a problem when you have the device lock because of it having my credit card info on it. I couldn't even turn off the device lock on my phone because it wouldn't sync to my phone and kept saying it was having bluetooth issues. I went to best buy to see if geeksquad could look at it at least since it wasn't very old at all and they wouldn't even do anything more than look at my information on the computer to tell me I didnt buy the added protection plan or accept it for a return. I called the fitbit company itself hoping they'd have an idea to help or would let me send it in to be fixed, they had me send an email with a video and came number written in the video to verify authenticity and I still haven't received any indication that they've even started working on a solution. Well needless to say after the initial problem the versa locked up completely, wouldn't charge, and is sitting in the box it came in because its completely worthless now and I'm back to wearing my alta. Needless to say the first fitbit I'm really disappointed in and disappointed with best buy and fitbit to not make it right at all considering how much the watch itself costs.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Really keeps me motivated

    Posted
    Hhtown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great product. It has a few set backs because it's not easy to personalize your music and you have to pay for it. However, the music on the app itself is pretty good. And you can turn the music off and run another app from your phone for the music. (Require s ur phone to be with you).I got the Fitbit coach subscription and really love the workouts. They are very challenging. Switching from monthly to yearly subscripyltion was a pain in the butt though. But, it does what I want. It keeps me motivated, reminds me not to be a couch potato and challenges me with the workouts. Lost 10 lbs in 3 months! I can actually do normal push ups and a whole bunch of other exercises I never heard of. The app will keep track of all kinds of things like your calorie intake, calories burned, monthly cycle and more. I even used it in the pool to swim laps. And, yes, it really OVERESTIMATES your calorie burn so you can't rely on that too much. (Don't run out and eat a Bigmac Just because it says you burned 500 calories!) But, you can keep track of how hard you're working and some common sense to lose the weight and get in shape. Oh, and 1 more thing, the lavender band is NOT for working out--it's just for style. I switched mine out the minute I read that and haven't switched it back because changing the band is not easy and if you work out on the regular, who has the time to be playing with the band. I actually liked the black band more anyway. So, you might want to save your money and forgo any other colors other than the basics.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Bought in store, scratched/missing straps

    Posted
    Munch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this watch from my local best buy and it has no sticker indicating open box, and I paid full price. I get home and open it only to discover it had a GIANT scratch in the metal. Not only that, it was missing the small size straps. Someone clearly bought the watch, took stuff out, probably swapped out their scratched base and returned it. I immediately returned it to best buy. The employee who opened the case for me also rung me up. And when I told her about the defects, she slightly said "oh yeah.. I noticed.." and stopped talking. So clearly she knew there was something wrong with it, but had no issue selling it to me for full price. It was the only one in store so I ordered a replacement online and it's perfect. No scratches, all pieces. The watch itself is fine. I'm migrating from a Pebble 2, and it's definitely missing a lot of key features of a Pebble. Alarms have no customizable snooze, the vibration is very weak, pandora, deezer, and Starbucks are uninstallable. It's OK for a watch, but given Pebbles developers are working for fitbit, I'm disappointed in the OS side of it. You can't even install 3rd party alarms and close the apps. 3rd party background apps are unsupported. So basically what official apps they have are all you really get...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Just what I needed

    Posted
    DonB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    There are many features that I like but one feature that's a great improvement over the Fitbit Charge that I can easily read the time. In addition, I can now have my iPhone on silent and the watch vibrates to tell me that I have a message or call and it tells me from who. And, I can easily read message received from my IPhone. Also, I like the idea of the watch giving me a nudge to get up and move if I have been inactive too long. If you set things up properly (which is easy to do) you get a weekly summary of activity. All the things I need to encourage me to get out there and try to do more. Last but not least, I got this watch/activity tracker because it is waterproof and I can take it into the pool when I do laps. I only rated it 4 stars because I'm still working on understanding some aspects of the FitBit Versa. Specifically, you are able to transfer songs from your phone to the watch/tracker so you don't need to have your phone present to listen to music. The transfer of music was fairly simply (easy to follow online instructions). While connecting the Bluetooth earbuds to the watch was fairly easy (i.e., watched youtube instructions), the fact that I use the same earbuds for my iPhone causes a little bit of confusion for me that I'm still working out. However, once I understand how this work, I'm confident there will be no problems in the future. Enjoy!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does everything I needed

    Posted
    KM8819
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Was looking for a watch that wasn't as bulky as some of the other smart watches out there for men. I didn't need the GPS functionality but really wanted the other fitness tracking/smart features like steps, heart rate, alerts, messages, etc. This watch had everything that I needed and the large band fit my wrist well without feeling overly large. It took me a few tries to get it paired correctly with my S9, however since I did connectivity has been rock solid. Really like the ability to customize which apps will send alerts to the watch. I have had other FitBit products like the Aria scale in the past and other family members and friends have them as well. Like the ecosystem and the app is really easy, we do leverage the challenges quite a bit. I did by the special edition primarily for the ability to do NFC payments. I have tested it and it works great. I like the fact that it does require a PIN code for the wallet to work, but you only need to enter it once until you take the watch off of your wrist. The only reason that I give this 4 stars at all is because of the limited banks that FitBit wallet has so far. I'm sure this will grow over time and luckily one of my banks was on the list.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good alternative to other smart watches

    Posted
    DavidK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like the large face of the Versa, slightly smaller than the Apple Watch it replaced. Seeing the info makes me more aware of my health, which was the point of the purchase. You can personalize the watch face, some of which require a fee. One of these locked the watch function requiring a reset of my watch to change it - the reason for not giving this five stars. While it might have been an external app issue, I would have preferred to change the watch face from the Fitbit app without restarting my watch. Other than this glitch, it performs as well as other Fitbits I have owned in a nicer package. I haven’t run the battery fully down, but it has about 50% after three days leading me to believe it will go about five days on a charge as I use it. The watch also alerts me to incoming calls and messages from my cell phone, which is a nice bonus included in many fitness watches. These are the features I’ve used and I’m sure it does more, but I really didn’t need much else. I would recommend this watch to those wanting a step counter with a larger customizable face and don’t desire all the extra features of other Smart watches - most of which cost more than the Versa.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Quite disappointed

    Posted
    ExploreWhatMatters
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a big watch person, and I rarely take my watches off. Initially, I got the Fitbit Charge 2 and LOVED it from day one. my only issue with this watch was the fact that it was not waterproof. So after a while of owning the Charge 2, I decided to get the Versa. Don't get me wrong, it gets the job done by telling the time, counting steps, and keeping heart rate. Overall, I do not see a difference in the basic functionality of what a Fitbit is supposed to achieve. I was looking for something more along the lines of a smartwatch. The different watch faces are awesome but know that some designs cost money. Nothing too crazy, only a couple dollars. On the bright side, I have not seen one that has a recurring charge. Obviously, the more interactive the face, the lower battery life will be, but most of the faces even basic have horrible battery life. Of course, I had to have the Special Edition that was compatible with Fitbit pay. Come to find out, my bank does not support Fitbit pay. I have not used this feature once! This is my biggest complaint. I use Apple pay (from my phone) at every opportunity. So the fact that I paid extra for a feature I cant use really bums me out. before spending the extra money PLEASE MAKE SURE YOU FINANCIAL INSTITUTION SUPPORTS FITBIT PAY. If you are looking to upgrade to the Versa because of the smartwatch capabilities, don't. I really recommend waiting for something better to come out.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    not very good smart watch

    Posted
    kirk

    I ended up returning the Versa because it just didn't meet my expectations for a smart watch. My first issue with the watch is that it has sync problems with a Moto 5G+. Maybe it works great with other smart phones, but I had to go through the whole initialization sequence to get the watch to sync three times in two weeks. Sync should just work. My second issue is that in order to save batteries they turn off the display. That may have been ok if it would turn on with a wrist flip or a tap on the display, but I would have to press a button multiple time to get it to wake up. Hey FITBIT, smart watches should be easy to use and you should be able to tell time with them easily. The third issue is that sleep data can only be accessed through the app. They don't allow you to access the information with the watch itself. Hey FITBIT, go get a Pebble 2 and use it for a while. That should be your minimum smart watch. You bought the company. Learn from them. I walk a lot and would have liked walking to be one of the supported activities. The app says that it is, but it is only supported as part of the step count and floor count. They don't keep track of how you are doing day to day or week to week on your walks. Pebble did. Fitbit should too. So after wearing this for two weeks I took it back and am back to using a Pebble 2 with a broken crystal. At least it works and I can tell time with it like I could with a normal watch.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Upgrade to the Fitbit Blaze

    Posted
    FitBitLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Versa is a nice uprgrade to the Blaze. I traded in the Blaze because after just about two years, the battery only held for like a couple of days. The Versa does all that the Blaze does but adds some nice amenities: the wallet and ability to pay from your wrist, holds music on its own without having to have your phone, can change the screen background with your own pics to really personalize it, can add additional apps like Starbucks, as well as a bunch of other things. I've had it now for about a month. The charge lasts about 4-5 days, depending on how much I'm messing around with it. This particular one (the one with the charcoal fancy band) is nice and looks good casual or dressy. My only complaint (minus the one star) is that I have to constantly turn the notifications on all throughout the day. I'm thinking that isn't common for most, but it certainly wasn't a common thing with the Blaze. I don't know if certain things automatically turn it off like charging your phone or plugging it into a vehicle or whatever, but I have to constantly turn the notifications back on to see them appear on the screen. That's annoying but not a dealbreaker. All in all, it was a good buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Little Fitness Tracker

    Posted
    Roxy
    • My Best Buy® MemberMember

    This is my third fitness tracker, but it's the first that fits comfortably on my wrist. It has many features that you could typically only find on a $300+ watch. The best feature ever (which can be found on a few fitbits but no other brand that I can find) is the watch logs an exercise even if you haven't hit the button for it. This is incredibly amazing because it seemed that no matter how used to my last two trackers I was, I would forget to start an activity on my watch until I'm almost halfway through it. The versa also looks both cute and attractive for more masculine purposes. You can buy different bands that somehow transform it from a fitness watch to a classy-looking one. I also enjoy that I can log my water consumption directly from this watch and see other stats instead of constantly going to my phone. Lastly, the watch comes with apps like relaxation (which I have enjoy using before bed) and even holds a decent amount of music on it. I think the only step up would be an Apple Watch, but you would have to have an iPhone and a desire for your watch to also take your calls.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Epic Fail Fitbit

    Posted
    TechLover

    I REALLY wanted to love this watch but from the second I turned it on, it left me frustrated.... I ordered both this watch and the Samsung Gear Fit Pro 2 to see which one would work best for what I wanted to use it for (General tracking and text/phone notifications). I powered them both on about the same time. The Gear Fit Pro 2 took literally 5 minutes to set up. Meanwhile, the Fitbit Versa failed to connect to my wifi twice and then I still couldn't download the update after trying to connect via Bluetooth. I am pretty tech savvy person and was unimpressed. The watch was not user friendly to me. There were times when I would get into a screen and couldn't get out of it. It would get hung up and the screen would freeze. The watch bands have to be the biggest disappointment. They don't even fit the watch correctly! It came with the "premium" band and I tried to change it out with the other silicone one that came in the box and after 30 MINUTES of trying to get just one of the bands connected, I gave up and put it back in the box. If you really cannot live without a Fitbit product, I would suggest something else than this watch. If you are open to suggestions, check out the Gear Fit Pro 2! Samsung Health has come a long way! The Gear Fit Pro 2 is SO user friendly and I am loving it!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    finally a good FitBit watch

    Posted
    giants68
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I previously had a Pebble Time and hated when FitBit purchased them and shut Pebble down. I wished they kept the Pebble and just added a FitBit app, and the Versa feels like they made that come true. I started using the original FitBit Flex years ago and loved its tracking, price, and FitBit's customer service. I upgraded to a Charge 2 HR because I wanted a FitBit with a display and heart rate tracking. The device was great, but I wished it were waterproof. It also did a crappy job of call/text notifications. I didn't always get the notifications and it was a pain to read on the small screen anyways. When the Versa was announced I jumped on it after reading previews about it. Not only does it look similar to my old Pebble Time, but its notifications work and I get FitBit tracking, heart rate, and waterproofing! The interchangeable bands are not as good as the Pebbles, but I am glad that they are semi-easy to swap out. You don't get as great a selection of watch faces as the Apple watch or some Android Wear watches, but the price and features of the Versa are hard to beat. Multi-day battery is also a big win over Apple or Android watches, but the bulky and proprietary charger is a bummer.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Inaccurate readings

    Posted
    Destiny

    Positives: great battery life, it charges quickly, waterproof is handy and the sleep tracting is my favorite feature. It doesn't swallow up my small wrist like the other watches and it doesn't catch on things. It's also not terribly uncomfortable to sleep in. I like the weekly reports and the bar code scanner for tracking food works really well. Negatives: the sensor is not reading accurately which calls into question the effectiveness of the entire watch. When I take my watch off and set it on my nightstand the watch will continue to take heart rate readings that fluctuate as if it is actually on a wrist. It doesnt do this for a second and then show it's getting no readings. It gave me readings fluctuating +/- 20 bpm of my normal heart rate for over 10 mins of sitting on the side table. It also does not correctly register the flights of stairs I'm going up and down. Which makes me question if it's correctly counting my steps. I am very disappointed that the watch is not getting correct readings because it has such great reviews. I am hoping if I return and get another one that maybe this is a fluke.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for tracking fitness

    Posted
    Metalastic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had two main concerns when buying a smartwatch. 1) Constantly track heart rate (due to a heart condition I have) and 2) Have a long battery life (because I hate having to take the watch off to charge it everyday). Although there are smart watches out there that do the smartwatch portion better (Applewatch, Samsung Gear, etc), they almost all need to be charged after a day or so. Other fitness trackers like the Alta or Charge 2 don't have enough smart watch capabilites. The Versa seemed like the best combo. Fitbit is great for tracking walking, diet, heart rate, sleep cycles. Does a decent job with notifications and mobile payments. Does a poor job with additional apps and music control. Before I had the Versa, I had a Pebble Time. The Pebble Time worked out of the box for controlling music while I'm exercising. The Versa works maybe 30% of the time. On a daily basis I check my sleep, look at my heartrate throughout the day, and use the NFC for mobile payments multiple times a week. For what I use it for, it works well. If Fitbit can iron out the music control issues, I'd give it 5*.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great features, yet disappointing!

    Posted
    Tedi

    The display is beautiful, and most of the features are wonderful. However, these positives do not outweigh the negatives. The heart sensor stopped working on the first Versa I purchased two weeks ago after less than 2 days, so I exchanged it. I have had the second one for only 3 days, and it's worse than the first; although the heart sensor is working so far on this one, the battery life is less than one day, and the minutes active feature just plan doesn't work. For example, I charged the watch overnight and put it on at 6:30 a.m. Displayed 100% battery life left, but less than a minute later it showed 99%. I exercised for 2 hours, and when finished the watch says I was active only 33 minutes. By 10 a.m. the battery was down to 45%, and even though I didn't use the watch for anything after that, the battery was dead before 1:30. Battery life is NOT as advertised. This Fitbit is being returned as well, and I doubt I'll take a chance that a #3 would work. Too bad, because the features and style are so great. I suggest not buying the Versa until the Fitbit folks iron out the kinks.

    No, I would not recommend this to a friend