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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21137 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 21,137 reviews
  • Rated 5 out of 5 stars

    Consultation helped us decide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant verified what we were thinking would be the perfect size TV and sound bar for our room we ordered and on day of delivery Installer noted there was a fire break in the wall which made mounting on wall with wiring running behind TV a difficult task so we decided to have mounted on our credenza.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sealed the Deal

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I wanted. I'd already done the research. The Home Experts helped me check measurements to assure it would fit in the space. They were very friendly and professional as well as knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation at home made decisions much easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice and guidance from Ryan. I am pleased with my choices and the final set-up. Ryan was Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I’ll choose Best Buy for future purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman actually listened to me as I explained that too many options confuse me. He did not overwhelm me with bell and whistle options once I told him my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi-Fi speaker consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery was super friendly, helpful, professional and understands exactly what I need. Working with him was a great pleasure. Will definitely recommend and revisit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angela to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help outfitting our new home with appliances. Angela came out, measured and advised us on what choices we had! Professional, timely and worth the time to have her input!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to buy cameras for my place in Florida for some years I had them at the house in Delaware I just moved to Florida it’s nice to have the security of my home cameras I can keep an eye on my home even when I’m not there I highly recommend them for anybody who’s interested in home security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech paid for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent! Actually better than I thought. They set up 2 tvs and a surround sound. They walked me through everything and left their card for questions. Total tech is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Buying Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot thank Caleb and the installers enough for the knowledge with the tv and professional install. There were a couple of small issues installing the tv but they worked it out and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could have not done this on my own!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed two new OLED large screen TV's, added Roku sticks to two other TV's and put streaming services on all four.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultation made me confident with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to determine if the TV I selected was the best TV to purchase for my family room. They answered all of my questions. They were very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitting a new TV into an old, odd size TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone, starting from the in store salesmen, in home technical advisor and installers were completely knowledgeable and made a hard TV buying decision easy and enjoyable. I will always buy my tech items from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made everything easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't want to try mounting a TV on the fireplace in our new home. While we were looking at TVs and mounts an associate suggested we ask the in home consultant and he told us he had handled that task before. He came and explained the benefits of how he would do the installation and began the work. Everything went great. It was also much cheaper than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultant found us the perfect dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sydney was very helpful guiding me to the right purchase for my needs. She is very pleasant and professional at her job. I'm so pleased with how well she coordinated the delivery and set up, which was also handle excellently by Justin of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with! Ask for Shoaib!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater 5.1.2… Shoaib was very helpful! Great communication at every step! Even after install, quick with helping swap out a couple of speakers and set up delivery etc. Will work with again and recommend highly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Close to Full Service But Fell Short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpers were nice but they didn’t place the HDMI behind the wall as I had hoped (said they were hitting wood) and should have stayed to make sure the Xbox was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, helped the customer understand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new refrigerator for our client, the delivery was good, the people who installed it where knowledgeable and helped the customer to understand the controls and how to use it before they left. I will be using best buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dhilon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dhilon was very knowledgeable he knew what we were looking for and he helped us out so much pick the right appliances and fridge we would go back and see him for our next big purchase for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan really understood my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was incredible in understanding my needs for my new home. He explained my options without pressure and spoke in a way that I clearly understood. With so many options in TVs and entertainment centers now, I could never have figured everything out on my own. He was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and a good price I buy fridge I buy macro white for the oven

    I would recommend this to a friend
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