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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21072 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 21,072 reviews
  • Rated 5 out of 5 stars

    A totally happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire transaction for the purchase to the install went perfect.It was a pleasure having everyone in my home making sure that the install went flawlessly. I would highly recommend this crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Consultation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enclosed our porch to a 3-season room and needed advice with a tv purchase, size and installation. The consultation expert was exceptional and we are completely satisfied with our new purchase. Best Buy is our store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant helped create my perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make the best decision for my living room and our consultant delivered. I wasn’t up sold and was given great suggestions based on what I needed. I’m very happy with my new Samsung TV that was paired with the Sonos Arc that delivers incredible sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar sales and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure working with Linda and all of the tech’s. They were very knowledgeable and Linda Bedbury went above and beyond to schedule and get things set up for the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microwave and oven combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home consultation, the inspection of space and the installation of the wall microwave and oven combo were excellent. The professionals were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The advisors help was greatly appreciated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While remodeling my family room I didn’t know what I needed for my speaker set up. After meeting with the advisor, not only did I have a better idea of what and where I needed everything. He gave me an example of what would fit my space. A couple days later I went to the Appleton West and purchased those items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv & sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David from Best Buy Geek Squad did an amazing job setting up my Sony A80J flat screen tv and Bose sound bar. He answered every question I asked & explained everything to me. I highly recommend the geek squad, they did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an expert reviewer stop by to assist with our purchase of a new fridge: stove; & microwave hood-range replacements. He helped with making sure everything fit in our spaces perfectly. Pieces came in time...Price was reasonable & pieces were installed & old ones removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed washer, dryer, refrigerator, and cameras. The guy help us with every question I had, did measurements to see if things fitted, and so more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted TVs and sound system for the media room/basement. Craig was the best! Super knowledgeable and made the process rather easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth transition for a major appliance replacemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support for a major change in the kitchen. Getting a new appliance like the model to replace the old GE Monogram refrigerator was daunting, but the Best Buy team really helped it go smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful came on time he took measurement for the entertainment center and he suggested an 85 inches TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable and excellent product. Also the service is very good and no problem at all. This is the one I am waiting for a gift to my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consultant added value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to equip my kitchen with all new appliances. My home consultant did a great job working on price and picking out good appliances for my style and need. Seamless transaction I would highly recommend the home consultant for anyone who wants to upgrade their home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed the experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, clean friendly technicians who went overboard to help get us connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Meltdown Turned Around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bianca was awesome! She helped me pick the best appliance to meet my family's needs. She was prompt, friendly, and efficient. Going without a refrigerator is very stressful and Bianca earned my stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all goes 110% perfect there is nothing else to say. From start to finish. Tiffany did a superb job. As did Kyle & Ben installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant helped me to firm up my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service when I was visited by a home consultant. I appreciated his suggestions and I was pleased with his recommendations Overall it was well with ha ing the in person consultant. He helped my to select the appropriate TV Sound system and DVD player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable and confident on the product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric is very Knowledgeable and helpful. Always answers or calls me back to get me taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultant was professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung refrigerator’s top icemaker did not function properly. It was defective.

    I would recommend this to a friend