Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21072 reviews
(21,072 customer reviews)to a friend
Rated 5 out of 5 stars
A totally happy customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire transaction for the purchase to the install went perfect.It was a pleasure having everyone in my home making sure that the install went flawlessly. I would highly recommend this crew.
I would recommend this to a friendRated 5 out of 5 stars
Best Consultation service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We enclosed our porch to a 3-season room and needed advice with a tv purchase, size and installation. The consultation expert was exceptional and we are completely satisfied with our new purchase. Best Buy is our store!!!
I would recommend this to a friendRated 5 out of 5 stars
Our consultant helped create my perfect setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to make the best decision for my living room and our consultant delivered. I wasn’t up sold and was given great suggestions based on what I needed. I’m very happy with my new Samsung TV that was paired with the Sonos Arc that delivers incredible sound!
I would recommend this to a friendRated 5 out of 5 stars
Stellar sales and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pleasure working with Linda and all of the tech’s. They were very knowledgeable and Linda Bedbury went above and beyond to schedule and get things set up for the installation.
I would recommend this to a friendRated 5 out of 5 stars
microwave and oven combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in-home consultation, the inspection of space and the installation of the wall microwave and oven combo were excellent. The professionals were outstanding.
I would recommend this to a friendRated 5 out of 5 stars
The advisors help was greatly appreciated!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While remodeling my family room I didn’t know what I needed for my speaker set up. After meeting with the advisor, not only did I have a better idea of what and where I needed everything. He gave me an example of what would fit my space. A couple days later I went to the Appleton West and purchased those items.
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv & sound bar set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David from Best Buy Geek Squad did an amazing job setting up my Sony A80J flat screen tv and Bose sound bar. He answered every question I asked & explained everything to me. I highly recommend the geek squad, they did an amazing job
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had an expert reviewer stop by to assist with our purchase of a new fridge: stove; & microwave hood-range replacements. He helped with making sure everything fit in our spaces perfectly. Pieces came in time...Price was reasonable & pieces were installed & old ones removed.
I would recommend this to a friendRated 5 out of 5 stars
Consultation was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed washer, dryer, refrigerator, and cameras. The guy help us with every question I had, did measurements to see if things fitted, and so more.
I would recommend this to a friendRated 5 out of 5 stars
Consultant was wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted TVs and sound system for the media room/basement. Craig was the best! Super knowledgeable and made the process rather easy
I would recommend this to a friendRated 5 out of 5 stars
Smooth transition for a major appliance replacemen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and support for a major change in the kitchen. Getting a new appliance like the model to replace the old GE Monogram refrigerator was daunting, but the Best Buy team really helped it go smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very helpful came on time he took measurement for the entertainment center and he suggested an 85 inches TV
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is reasonable and excellent product. Also the service is very good and no problem at all. This is the one I am waiting for a gift to my wife.
I would recommend this to a friendRated 5 out of 5 stars
Home consultant added value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to equip my kitchen with all new appliances. My home consultant did a great job working on price and picking out good appliances for my style and need. Seamless transaction I would highly recommend the home consultant for anyone who wants to upgrade their home
I would recommend this to a friendRated 5 out of 5 stars
Enjoyed the experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, clean friendly technicians who went overboard to help get us connected.
I would recommend this to a friendRated 5 out of 5 stars
Fridge Meltdown Turned Around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bianca was awesome! She helped me pick the best appliance to meet my family's needs. She was prompt, friendly, and efficient. Going without a refrigerator is very stressful and Bianca earned my stress.
I would recommend this to a friendRated 5 out of 5 stars
Perfecto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When all goes 110% perfect there is nothing else to say. From start to finish. Tiffany did a superb job. As did Kyle & Ben installing.
I would recommend this to a friendRated 5 out of 5 stars
Consultant helped me to firm up my purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent service when I was visited by a home consultant. I appreciated his suggestions and I was pleased with his recommendations Overall it was well with ha ing the in person consultant. He helped my to select the appropriate TV Sound system and DVD player
I would recommend this to a friendRated 5 out of 5 stars
Very comfortable and confident on the product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric is very Knowledgeable and helpful. Always answers or calls me back to get me taken care of.
I would recommend this to a friendRated 5 out of 5 stars
My consultant was professional and knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung refrigerator’s top icemaker did not function properly. It was defective.
I would recommend this to a friend




