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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21072 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 21,072 reviews
  • Rated 5 out of 5 stars

    The Geek Squad saved me from stressing over setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer from Best Buy finally kicked the bucket after many good years. I bought a new one at Best Buy and had the Geek Squad come set it up for me. I am so pleased that I don’t have to stress in doing it myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation prepared us maximize our TV.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and John did a great job installing our Samsung Frame TV. They were very knowledgeable, professional, and personable. They completed the job quickly and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a LG refrigerator. The installers, Darwin and Louis, where very very nice, clean in the installation process and on time. Very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geek squad Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and his assistant came to my house in east point and did a marvelous job of installing my smart light bulbs, Flat screen TV, out door smart lighting and a security ring camera. There was a minor problem with two TVs and some signal issues, but they resolved the problem. Glad I went to Best Buy’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service during my in home consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Best Buy did an amazing job with my in home consultation and installation. I was very impressed with their professionalism and how they did everything they could to get me the best prices for my theater. Moe (my representative) always kept me informed and price matched items that helped me stay within my budget!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased new tv & Sonos bar after consultation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the consultant and the installers but the product has had a couple of hiccups. First the Sonos bar stopped working, then the TV wouldn’t connect to the WiFi so no Netflix or Amazon Prime. This makes me worry because no one could walk me thru anything to repair it. I called Samsung & they walked me thru things & all was in working order after that call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard is an amazing professional! Communication is top notch! Timelines was perfect! Can’t say enough about this wonderful gentleman. He chose the installer and Shane was as wonderful with installing! Clean professional and very good teacher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy in Dover

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob recommended a great home theater system for my home and I love it. Great video and sound in my new home. Very happy. Will call again for a security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was very helpful. He was knowledgeable and set up the tv and sound at quickly. He was also very helpful in programming the tv. He was very pleasant and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hector was very knowledgeable and helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase a home security system. Starting from the staff in the store to the in home consultant, everything went flawless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony A80j OLED is amazing - such a great picture out of the box and the Geek squad was great- Sebastian was terrific as was his partner Mike. They explained everything and made sure all was in working in proper order before they left! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the fit and finish. Joe spent time measuring everything and this was a complex microwave install. I have already recommend Joe to my family members. I also appreciate that he was very covid safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing in home consultant

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh is a great listener. He takes the time to understand your expectations. Will help you to design the perfect in home tv viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from start to finish

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was able to arrange delivery and installation of my new TV through a third-party company. They were professional and went above-and-beyond in routing my wires so they were hidden and neat. They even wall-mounted my sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of looking at the job that needed to be done and made some great recommendations. Also did great job of making sure the project was done right. I would use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Renovation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention to detail. I appreciate the service and follow up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A big job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both people were professionally and friendly. Worked with purpose but didn’t rush Took care to find out exactly where to place speakers. Cleaned up every bit of trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable advice for proper installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant confirmed that we had purchased the best TV for our space, had all the updated components, and recommended a few additional ideas which we purchased. The additional suggestions of upgrading our WiFi system, and BluRay has truly made a Home Theater in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad the store rep suggested

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for blu ray player to replace outdated components (no hdmi connections on our 18 year old system) after considering a few options the helpful associate suggested their free in-home consultation, it worked out great, let them assess and help get what you want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor electronics purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was informative, easy to chat with, never made me feel rushed, helped me choose right product for my needs, was prompt and professional. 5✅

    I would recommend this to a friend