Customer Ratings & Reviews

Ritchie, our consultant, was the best. Informative, patient, and able to address all concerns...... Chad and his team at Geek Squad completed the installation and were very customer-oriented, patient with our other contractors, and paid attention to the fine details. Thanks

Extremely pleased with the home consultation. Nick was very knowledgeable, very friendly and very helpful. His assistance extended beyond the home consultation--was very helpful when there were installation issues and changes needed to my purchase.

We needed support selecting and installing 5 new TV's with SmartOS for our new house. Ben did an awesome job helping us select the best value for high quality 4K LED units, as well as quickly getting Geeksquad to calendar the installs which were flawlessly completed in just a few hours. Very pleased with the purchase and enjoying high quality entertainment, thanks!

From beginning to end this has been one of my most pleasant retail experiences. From Daniel coming out to my home to review my ideas and providing his professional opinion to the finished product. I couldn’t have asked for better service through product selection and installation. I will definitely use my total tech support for any future projects or troubleshooting I have.

Very Happy with my SS Bosch DW- Price/Service My SS Whirlpool wall oven/ microwave is 4inches short - I’ve a gap on the cabinet wall Looking for a cabinet tradesman to cover the gap. BB consultant & TT LLC installation crew needs improvement in communication

This was a great experience with the planning, purchasing and installation of all the home equipment from our living room, media room and other areas we bought equipment for. The team was very knowledgeable, professional and really a joy to work with. We talked to several other similar companies but no one compared to the experience and value we feel we got from Best Buy.

Che is a model representative of Best Buy. We have worked with him over a period of three years and are always impressed with his high level of knowledge and his professionalism. Best Buy is fortunate to have such a guy and we appreciate.

Mike is beyond friendly, thorough and understanding. He makes sure that all of the stages are covered and that everything was going to meet our needs. Extremely impresses with him. I swore to not buy from Best Buy again after terrible experiances, but I will if I get to work with him. Man deserve a raise!

I explained to Mario what I needed in a refrigerator and dimensions and he found me the perfect match in minutes and savings for me!! He was so proficient and professional- thanks Mario

I am writing to provide my personal gratitude for Alejandro at the Park Meadows location for the professionalism and technical expertise on my recent basement project. I set up an appointment with Alejandro late 2023, and have been working with him since to get his guidance and recommendations to help me achieve the entertainment layout that I envisioned. The experience I had during our in-store consultations have been extremely helpful in explaining the latest technology, and assessing options targeted specifically to my budget and personal preferences. During our meetings, Alejandro has been prompt and has been great to work with. He has always followed up with me, and has been a critical piece to helping me finish my basement and purchase my home theater and TV systems. He went above and beyond by setting up an in house consultation, to see my layout and help me with some minor adjustments to maximize my purchase. We have some future purchases after we finish the basement and I will be reaching out to Alejandro and the Best Buy team for guidance. It has been great working with Alejandro is an expert in his profession, he is a lot of fun to work with and genuinely cares about the customer. It is rare to see professionals with his enthusiasm, knowledge, and professionalism these days. Again, a huge thanks to Best Buy and Alejandro for a truly amazing experience, you are the best and keep up the good work.

Gideon was fantastic to work with he helped me in every step of the way even going out is his way to respond to my questions after hours!

Needed help with tv and speakers. Danielle and team did an excellent job installing everything and making it very easy to work with him.

We were looking to update our entertainment room. Andrew at Plymouth Meeting was great, and Aaron Cruz the gentleman that came to our house was so professional, knowledgeable and great to work with. I am a loyal Best Buy customer, and the main reason is because of employees like Andrew and Aaron Cruz. Best Buy is fortunate to have great people working for them

McKay and his team did a fantastic job of installing a Frame TV, sound system, and router. His analysis was very complete in describing what system would work well in our home. Thanks, McKay and your set up team!

The total Services that we have experienced was completely satisfying, professional and very generously informative. We had a amazing experience with Adam and Brynt Which they changed our perspective through Best Buy Tech experiences. Thank you all for your time management and wonderful attitude.

Darius knows what he’s doing and gives great advice. I finally got my back ordered cooktop installed and Darius also setup the appointment with very capable installers who showed up on time and got the job done! Thank you all including Best Buys for offering such valuable services and competent personnel to deliver the promises. B. Reed

I was planning to build a home theater in my home, I did not have a lot of knowledge but Jordon/Best buy was super helpful to give me all the insights in building a home theater. I m glad I went with Bestbuy and their total tech program. I love my home theater, their installation was top notch too. Highly recommend.

Had a wonderful time shopping for my new Gas Range & OTR Microwave. Mr. Hashem was very patient, helpful and friendly. Same goes to Ismael from the cashier, Michael for taking time to take my call for some concerns down to the delivery & installation. Everything & everyone was amazing!!! I love my new kitchen appliances.

Jason was extremely knowledgeable and helpful. He made sure i bought exactly what I was looking for and making sure i knew when the gentlemen would be here to install my oven.

Michael's knowledge level is better than any AI! If you have anything unusual, Michael is your guy but you'll need to wait in line at the store.