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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21188 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 21,188 reviews
  • Rated 5 out of 5 stars

    BEST BUY IS MY GO TO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we needed to replace our old 48” built in refrigerator with a new one I worked with Brandon to select one. He saw it through from purchase to installation. Was available via text or phone call to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was a pleasure to work with. He came to the house and took careful measurement and offered meaningful suggestions. He stayed in touch throughout the project and always returned calls and messages. I would go to him with my next project in a heartbeat. Very easy to talk too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding a new flat screen where none was before.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, friendly, knowledgable, gave us good advice, made the project easy and nearly effortless (for us, anyway). Happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Howard help me a lot in my project. Even in a pandemic is very convenient count with this type of personalized service and knowledgeable people helping us moving forward in small home improvement and I was able to take advantage in sales promo, bought my new tv 65” Sony and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aaron Cruz made us feel confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to update our entertainment room. Andrew at Plymouth Meeting was great, and Aaron Cruz the gentleman that came to our house was so professional, knowledgeable and great to work with. I am a loyal Best Buy customer, and the main reason is because of employees like Andrew and Aaron Cruz. Best Buy is fortunate to have great people working for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor Theater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this off for way too long! My outdoor experience is the absolute best thing I’ve done for the outside of my home!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us with everything we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alejandro has been great with couple of times he worked with us in getting us Dacor fridge and cooktops. He is very knowledgeable, professional, easy to work with, very patient and responsive. We loved working with him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Continued Expertise...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew has continued to help us make our home a Smart home by either working the jobs himself or finding us qualified techs to work jobs he cannot. There are a lot of new subdivisions popping up in the area and I plan to tell anyone who asks about him and BB. Thanks, KDM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service and support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed help with home theater and TVs. The expert on duty was very helpful and we were glad to have a single person to ask questions. Very knowledgeable, polite and courteous, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnolia Audi/Video Premium Design & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ritchie, our consultant, was the best. Informative, patient, and able to address all concerns...... Chad and his team at Geek Squad completed the installation and were very customer-oriented, patient with our other contractors, and paid attention to the fine details. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and personable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was very knowledgeable and personable. Came out to my home and helped with my layout needs and placement. Followed up to make sure the job was complete and I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 4K Theater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help in selecting a new 4K home theater setup. Bryan came to my house and clearly explained the pro's and con's of various systems. We settled on the equipment and installation. Setup was completed the following week. Very happy with the entire experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fernando

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was knowledgeable, listened to us, had great ideas, and shepherded the project to its conclusion. Great job. Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need follow up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales consultant was great at the initial and what we needed. No follow up and does not return texts to see how he could help us in knowing more with our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant guided perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help deciding what products would best suit our needs. Explained differences in different brands & specs. Also measured to make sure correct size was ordered. Any time I asked something answered where I’d understand ( not being a tech person). I’d highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent designing service with John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was absolutely excellent!! Without a question, one of the best and honest person to call for designing home entertainment. He delivers what he promises, period. !! Most don’t, but John does !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star consultant--happy I had his help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the home consultation. Nick was very knowledgeable, very friendly and very helpful. His assistance extended beyond the home consultation--was very helpful when there were installation issues and changes needed to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant put customer satisfaction first!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to find a fan/ hood to fit in our small awkward kitchen space. The free in-home consultant, Numair Qureshi measured and helped me to find the right hood to match our new double oven. Everything work out well! I love BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony did a wonderful job helping me to find products that filled my needs. As well as dealing with my constant need to reschedule my delivery date. The delivery guys were quick, professional and courteous. Very happy with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was the best!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help selecting the best dishwasher for our home. The consultant Rome was extremely knowledgeable and aided us with selecting a quality dishwasher.

    I would recommend this to a friend
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