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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 11 reviews

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82%
would recommend
to a friend

Customers are saying

Customers love the Certified Pre-Owned Kyocera Hydro Vibe 4G LTE smartphone for its affordability. Many reviewers mentioned that it works just as well as any other smartphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 4 out of 5 stars

    Great for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic smartphone for the price. Could not ask for more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer-service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no reflection on Best Buy. I have purchased two freedompop phones the 1st one was still registered to the former user freedom pop refuse to unregister it. The 2nd 1 did not come with a SIM card after 10 days of arguing with freedompop face refused to send a SIM card stating that and I "the phone has a SIM card in it even though the smartphone itself stated are the screen and I tried to send him a photo of it no SIM inserted. If I could give this product 0 stars I would. Not to mention freedompop Wants to charge you $5.99 a month to speak to a live customer-service representative.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 3 out of 5 stars

    Good durable phone but service spotty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goody sturdy phone that will survive being exposed tp water. Having voided a few phones' warranties because they were in my pocket in a rainstorm or I set them down on a table that wasn't completely dry this is a valuable feature to me. I just wish the phone had more memory as I use a lot of apps and like many phones I have to delete one to add one. I've had several Freeedom Pop phones and their unique way of connecting calls means that they don't cover well nearly the area that other phne systems do. Considering however that they do really have free plans I stay with them as I don't like to spend $50 or more per month to make an occasional call. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Durability

    Rated 5 out of 5 stars

    Reliable Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this phone about a year ago as a gift, and it still works perfectly! It runs smoothly and much faster than my old phone. It's able to load and maintain apps well, also. The camera on it is strong and takes good quality pictures. In addition, it's very durable; I've dropped it numerous times, and it still works just fine. Overall, it's a great phone, and I'm very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Durability

    Rated 5 out of 5 stars

    Great phone, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Not at all bulky, just the right size. Sound quality is excellent and images are clear & sharp. It's durable, well built and easy to service. I've had it for a year-and-a-half and have had no issues with it since day one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in a special sale directly from FreedomPop. It's a good and reliable phone for the price. Downside is that the speaker quality is not great. Battery life is not incredibly long when set on data but that is a common issue with android phones, I find. Camera is very good which was important for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does everything I needed It for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Size and easy use of this phone is great for me , love it if anything happened to it I'd probably purchase another one.....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! great service! works just as good as any other smart phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my Kyocera Hydro directly from Freedom Pop and very happy with it. I've never had a "smart phone" before so this was like going to a Rolls Royce after driving a VW my whole life. Very surprised by all the things it can do other then making phone calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine for 18 month.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these about 18 months ago. Works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Its not amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone cause i saw free service, the actual phone is super slow. But then the service sucked and eventually stopped working and when i called to get it fixed, freedom-pop said they cant help me cause i'm on the free plan!!

    No, I would not recommend this to a friend
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