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Customer Ratings & Reviews

Your price for this item is $529.99

Customer reviews

Rating 4.5 out of 5 stars with 331 reviews

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  • Quality

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the size and space-saving design of the 13.7 Cu. Ft. Frost-Free Upright Freezer, frequently praising its capacity and affordability. Many appreciate the frost-free feature, lock, and easy-to-use temperature controls. However, some customers noted that the freezer is louder than anticipated and expressed concerns about the shelf sturdiness and energy efficiency.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-331 of 331 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent user friendly for savers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel i purchased a small front door freezer, easy to see what is inside and organized. I have the freezer 90% full.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Item!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer except if you don't shut the door tight your food will get freezer burn....Otherwise this is a must have if you are looking for a roomie place to keep your food frozen. I love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive to repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this upright freezer for 2 years now. Over the summer I noticed water underneath the freezer and a sheet of ice inside the freezer. Over the last few weeks it has lost its suction and I was having to throw good food out since it had thawed. Finally called the repair man to find out that on these upright freezers with auto defrost the water lines can freeze which creates a buildup of ice that blocks the fans. He installed a heater on the line to prevent the freeze up....$225! I paid to have the repair since It was cheaper to repair then buy a new chest. Unfortunately with buying an upright there is no guarantee that it won't happen to the next guy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Handy for extra freezer space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had an extra freezer for outside. This one looks great and appears to work well. Have not had it long so we shall see. Plenty of space in door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was cold enough to put stuff in within 3 hours.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my unit yesterday and it is doing well. Got cold within 3 hours so was able to get my food in there right away. Other unit broke and all my food was in my side by side. Just made it. Good thing. Also, has basket on bottom, which we really like. Not so good: A lot of space is wasted as the 3 shelves have more than enough space between themselves. Could have had another shelf put in when designed or given option of adjustable shelves.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Generally a good deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good value for the price. The noise level is a bit louder than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice smaller stand-up freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for our needs--the interior is open and lighted which allows you to easily organize your frozen foods, plus there is wonderful storage on the door. The interior has great visibility with no "black holes" where food can disappear. Despite the deceptively smaller size, it holds a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good freezer, but $ 500.00 for noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great for what its supposed to do, My wife had me put it in the garage because of the irriatating noise .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has a "Tamper Proof" Door requiring Certified Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has a "Tamper Proof" door which cannot be removed without a "special tool". We need the door off in order to bring it down to our basement. Frigidaire said they would have to send a "certified technician" and charge a service fee. Through research we found out it requires a tamper proof drill bit which can be purchased at Home Depot or Lowes or probably any hardware store. Best Buy delivery people did not know this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My freezer died 2 years later

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer worked pretty well for 2 years and 1 month. It then died. Parts cost more than a new freezer. So much for the days a short time ago, or for other brands, where there is a 5 year warranty. Now shopping for another brand to replace this. I will definitely consider a service plan this time around. Sadly, that shouldn't be necessary so soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short life span! Waste of money!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this freezer less than four years ago and it already stopped working! Huge waste of $$$$$! We caught it in time or we would have had an additional waste of $500 in once frozen food! And, I can't afford to replace it. So angry ATM!!! Grrrrr I will NEVER buy a Frigidaire product again!!!

    No, I would not recommend this to a friend
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