The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 221 reviews
Rated 5 out of 5 stars
Awesome refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it. It was at a great price and the associates at the store were so helpful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst refrigerator both for functionability and for serviceability. Very few storage drawers made organizing food difficult. It only ran for 5 months before it started making a very loud noise and quit cooling. Bust Buy Total Tech did not honor the conditions of purchase through them, even though the refrigerator was clearly shown as being purchased under our Total Tech program. Incredibly disappointing!! Don't buy this piece of crap and beware of Best Buy.
Thank you so much for taking the time to leave us feedback, Ryan70. We're sorry to hear that you feel this way and would love to know more about what it is that you dislike about the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Rated 5 out of 5 stars
Frigidaire
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent choice. Is simple all that we need. We recommended.
Hi, Mark. Never do we like to hear of any of our products to be damaged when delivered but to know that you had two is certainly unsettling. We apologize for your troubles. Should you need any assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Rated 5 out of 5 stars
The A Team!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional installer, efficient, and well mannered! What more can one ask for?
Thank you for sharing your experience. We're sorry to hear that you're having issues with the ice maker after only 1.5 years. We understand how frustrating that can be. Please feel free to reach out to us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we'll be happy to assist. -Yhano
Rated 2 out of 5 stars
FRIGIDAIRE
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have called to let them know it came with a broken side bin, but no one has come to check nor called. The fridge does not work as thought. Is not as cold ...Therefore, I gave it a 2
Will upgrade when it's fixed.
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Rated 1 out of 5 stars
Stay away
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Main board of the fridge died within 2 weeks. Warranty is terrible and takes forever.
We’re truly sorry to hear about the issue with your fridge's main board and the frustration with the warranty process. That’s definitely not the experience we aim to provide, especially so soon after purchase.
We’d like to help make this right. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Rated 5 out of 5 stars
my opinion.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love it. I like that the payments fits into my budget.
Jaytor, we thank you for stopping by to share your feedback and bringing your concerns to our attention! Please know that one of our most important goals is customer satisfaction, and we need to hear if our products are meeting our consumers expectations. So that we can gain more insight to see how we can help, please connect with us via Live Chat, and our experts will be happy to assist. Best Regards, Ciara
Rated 1 out of 5 stars
Poor Quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this frig for less than 2 years. It no longer works. Shameful. I do not recommend.
We’re very sorry to hear that your refrigerator stopped working after less than two years—that’s incredibly disappointing, and we completely understand your frustration. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Rated 1 out of 5 stars
Frigidaire does not cool
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had this brand new refrigerator installed on 10/24/2022. The delivery & installation went well and the guys hooked it up and told us to give it a couple hours to get cool. It has never got cold. Not the refrigerator nor the freezer. We ended up throwing away hundreds of dollars of food and are now waiting for a service technician to come out to inspect. Terrible start to our experience!
Oh no, Paul. The last thing we want is for our families to receive their appliance and it's not operating as designed. We're happy to know that you have been in contact with someone to have service scheduled. Should you need other assistance, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Rated 5 out of 5 stars
Debbie
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was just what was described in the ad when I ordered it. Came in great condition.