Customer Ratings & Reviews
- Model:
- FFBD2420UB
- SKU:
- 6406754
to a friend
Customers are saying
Customers are negative about the cleaning ability of the 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA. Many reported that dishes were not thoroughly cleaned and often had residue remaining after washing. Some also noted issues with the drying functionality. The dishwasher's performance in cleaning dishes appears to be a significant concern for customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cleaning ability
Cleans
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three stars may be a bit generous for this dishwasher. It is extremely overpriced for the quality. I had to order this model because my cabinets are about an inch too low for standard dishwashers. It is very quiet and does a good job cleaning the dishes. It does NOT even attempt to dry them. I usually just open the door right after the cycle and, in time, they dry fairly well. My biggest issue is the bottom drawer is so contrary that it is nearly impossible to roll it back in once it's out. Out of frustration, I literally picked it up and placed it a few inches in. And the other reviews about the flimsy door are correct.
No, I would not recommend this to a friend Worst dishwasher ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO stars terrible dishwasher bottom rack sticks dishs too close together tines too short i hate this dishwasher & want to return it couldnt tell any of these things on line
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
- Cons mentioned:Cleaning ability
Dishwasher leaves residue - a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed inthis dishwasher's cleaning ability. For some reason, even after rinsing dishes, there's still residue after almost every load (on the top shelf) Today I am changing dishwasher detergent in hope that that will help. I am not pleased. This was a replacement for a defective Maytag dishwasher that washed well but kept cutting off Not happy
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there. If you are noticing streaking on the top shelf, that would be an indicator that a rinse aid should be added to the wash cycle or you may have hard water. We also recommend cleaning your dishwasher about every 3 months. Simply pour 1 cup of white vinegar directly into the tub and run an empty cycle. (DO NOT add detergent). If you still need assistance after these tips, please connect with us via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Small and loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishes are clean for sure but this is ver small inside and not all that quiet. The kick plate butts up against another metal plate and makes a very loud vibrating rattle when the drain motor kicks on, this was fixed with some foam tape, overall not very happy with the unit.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Jeuan! Thank you for sharing your feedback with us. We understand that there are some features on your new dishwasher that you are unhappy with. Your feedback will help us understand our strengths and identify areas for improvement. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Good slightly smaller option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher because the original pick was slightly too tall for our counter. So far, so good. Cleans well, and I like the different cycle options.
I would recommend this to a friendUnhappy Dishwasher Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is not built as well as the one I bought from Best Buy 9 years ago. Also, the salesman assured me that it would fit in the opening without having to remove the floor tiles in front of the opening. The technician who initially came to install the dishwasher said just the opposite. After I removed the tiles, a second technician came in weeks later to install the dishwasher. We are not happy with this dishwasher! Best Buy says it is too late to return for a better one. The dishwasher was delivered on 9/11/20 and installed on 10/3/20. I am unhappy.
No, I would not recommend this to a friendFrigidaire dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a dishwasher on May 2nd. I stated I wanted a black stainless steel dishwasher. What was delivered on June 3rd, was a black dishwasher. When I went to order another one, Frigidaire was not accepting orders for black stainless steel and they still are not accepting orders. I can not comment on the dishwasher as I do not have one.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Range! Thank you for your review. We look forward to an updates review once you have had more time with your dishwasher. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
