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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 14 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers love the 8,000 BTU Smart Window Air Conditioner with Wi-Fi and Remote for its excellent cooling performance. Many users report that it quickly cools down their rooms, even during extreme heat, and effectively maintains the desired temperature. The unit's ability to handle larger spaces is also frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    2 units arrived damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the first unit and it arrived open with significant damage. Customer service had me on the phone for an hour all to tell me to return it to the store. The store tried to refuse the return saying it was purchased online. They finally ordered me a replacement unit which was also damaged. Off to the store again to return AGAIN

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Anthony B! Please be assured that we strive to produce high-quality products, and your feedback is not overlooked. We are sorry your experience didn’t match your expectations with your Frigidaire Window air conditioner. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 1 out of 5 stars

    Best Buy is the Worst Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue is not with product-it involves the despicable customer service. Buyer Beware: if you reside in a cooperative, condo, or townhouse, Best Buy will not complete a certificate of insurance that is provided by your management company. Best Buy maintains its own certificate of insurance, and will only complete its document.-not the document provided by your management company. As a result, the a/c was not installed . Horrible.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Diana D! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire air conditioner. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire