Customer Ratings & Reviews
- Model:
- GRSS2652AF
- |
- SKU:
- 6461530
Customer reviews
Rating 4.3 out of 5 stars with 216 reviews
(216 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator for its overall performance, great storage capacity, and nice size. Many appreciate the effective ice maker and wonderful interior lighting, as well as its ability to maintain temperature well. However, some customers have noted that the refrigerator can be noisy and that the drawers are made of inexpensive plastic.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I’ve opened this fridge. I’m very happy with it. It makes lots of ice, keeps everything cold. What more do you need.
This review is from Frigidaire - Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a several years ago and still works like new.
I would recommend this to a friendRated 3 out of 5 stars
CRisper drawers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just delivered. Looks great, however the crisper drawers wont open all the way because the door seal is in the way. Drawers are too big, which is nice, but not if they dont come out for easy use. They are longer the deli drawer, but doesnt look like that in picture.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Amyl! We're happy to hear that you like the exterior design of your side-by-side refrigerator, but we're sorry to learn that the crisper drawer didn't meet your expectations because of the door seal. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
~Sam
Rated 4 out of 5 stars
Like it, but some issues, some resolved, some not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a great improvement over our 15 year old side-by-side refrigerator. Good space management, nice ice maker, veggies and food stay fresh, lighting is really good. Temperature management (when the control panel is working) is great and food stays good a lot longer in this refrigerator. The issues: Control panel was flaky. I called support and that was a nightmare. Obvious overseas support center who was not helpful at all. Less than a month into ownership and they did not want to send someone out. I insisted on an onsite service call, and glad I did. Got a call from a local contracted service tech who was very responsive, and they came out and replaced the control panel in minutes. Apparently, a known issue as he had to pack it up and return it to Frigidaire for analysis. Lucky that my son had captured a video of the control panel going crazy, because it was fine when he showed up as the issue was intermittent, but frequent. Only other issue is the freezer bins fall off the racks almost every time you extend them. I guess I can live with that as long as they do not fall apart like with my old fridge. Again, the space management in this thing is way better than my old (same size) fridge.
I would recommend this to a friendRated 4 out of 5 stars
kt oly refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this refrigerator. It's spacious and quiet. Can't give it 5 stars because I have only had the refrigerator for one month. But so far so good and happy with it!!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! Looks sleek, works great and great price
I would recommend this to a friendRated 2 out of 5 stars
Suggest factoring in extended warranty to the cost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you go with this refrigerator I would suggest factoring in extended warranty to the cost. The touch screen went out while under factory warranty and was fixed by an authorized service company locally, but now the same problem exists. You can't change ice styles. To bad for me because I like cubed. For the past 4 months, no matter what we try, it has been stuck to crushed. The reason I write my review today is because this thing's water filter is stuck. I remember it being a bugger before, but this time. it is really stuck. Ordering OEM. Will let you know.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, dorfonline! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge I was hesitant about a side by side but its design is roomy and thought out
I would recommend this to a friendRated 5 out of 5 stars
Fridge with Great Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best product , love the side by side of this item easy to assess what ever you may be looking for
I would recommend this to a friendRated 5 out of 5 stars
Very happy with this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very pleased with this purchase. The ice dispenser works much better than it did on my old fridge, and it doesn't drip. With all of the storage drawers and bins, it is easy to store and then find everything. The fridge shelves are also adjustable, so you can put tall things on the shelves. And yes, the magnets did stick!
I would recommend this to a friendRated 5 out of 5 stars
Big Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has worked great so far and has so much space. Room for the whole family
I would recommend this to a friendRated 4 out of 5 stars
Worth every penny!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge and all its features. I have had about 1 year and still going strong! My only complaint and the reason for 4 stars is that I wish the plastic drawers were stronger as I already broke one in the freezer from it being on the heavy side (full)
I would recommend this to a friendRated 4 out of 5 stars
Fridge Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a couple of weeks, but so far very pleased. The layout is good and love the bright LED lights and the glass shelves in the freezer. It is a little bit noisy sometimes, but not continuously. Love the ice shape/size. Fingerprints show up quite a bit for it to be fingerprint resistant. This is our second Frigidaire gallery…we were very pleased with the first one.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great until almost a year of having water started linking out.
I would recommend this to a friendRated 5 out of 5 stars
KarenM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions well, Good capacity, easy access for ice and water. A little noisy with the ice maker. Drawers are weak.
I would recommend this to a friendRated 3 out of 5 stars
Frigidaire Refrigerator has a few issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the outside design. One main thing that I wanted was adjustable shelves inside. I thought that I could make due with the only one adjustment available for shelves in the refrigerator but it really doesn't allow you to make space for some taller things without wasting space. The VERY FIRST time that I followed the directions to take out the one shelf that could be adjusted the plastic ring on the back that hold the shelf secure broke. Now the shelf wobbles. I will either have to try to super glue it or see about getting a replacement This is a very cheaply made part but sort of important. I like the daily drawer and the produce drawers have plenty of space. The sales staff and Delivery staff from Best Buy were great!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello,
Thank you for taking the time to share your experience and we're sorry to learn of your with your shelf. We would love to see if there is anything we can do to help you with the broken piece. Please come chat with us soon on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Rated 4 out of 5 stars
Geek or no Geek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a few things wrong with fridge. The delivery person showed up instead of geek squad. Then made another appt and that was cancelled. I hope they get it right the 3rd time
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great fridge, I have not issues with the features. The crushed ice feature is a plus....
This review is from Frigidaire - Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Ice. King
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with my new Frigidaire gallery 25.6 side by side. The icemaker works great. The crushed ice can be used for snocones. Ice is made in a quick manner. I especially like that the auger is made of stainless steel rather than plastic. The refrigerator compartment is spacious and ales it very easy to organize food. The freezer has moveable bins allowing easy visibility of your frozen foods. Again, very easy to organize according to food category. The best thing about this refrigerator is that my wife loves it.
I would recommend this to a friendRated 5 out of 5 stars
A top-quality Frigidaire refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife and I are 100% satisfied with our brand-new Frigidaire refrigerator. It has exceeded our expectations and much more. The spacious drawers are more than enough to handle our needs. The design and storage space are a plus. The water/ice maker is top quality with the best tasting water and ice cubes. The stainless-steel exterior is just amazing! We are totally satisfied with this modern appliance. We would recommend it to everyone!
I would recommend this to a friend

























