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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 224 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the Gallery 25.6 Cu. Ft. Side-by-Side Refrigerator for its overall performance, great storage capacity, and nice size. Many appreciate the effective ice maker and wonderful interior lighting, as well as its ability to maintain temperature well. However, some customers have noted that the refrigerator can be noisy and that the drawers are made of inexpensive plastic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 224 reviews
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent. Took s while for compressor noise to quiet down One of the freezer shelf edges keeps coming off. Small gasket inadequate to hold on firmly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    mister

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect color with ample space in both freezer and refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Lighting

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it—great buy. Quiet compressor—ice maker not excessively loud. Love the lighting—perfect size offering great storage and organization. I especially am impressed with smudge proof stainless steel—it truly is smudge proof. I’ve only had it for a few weeks so time will tell how it holds up to daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new Frigidaire refrigerator, I believe for the price Frigidaire is one of the best I did not like the small ice cubes at first, however I now love them. Got a great price at Best Buy. And great great delivery. Actually the best delivery and set up I ever experienced. Ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a several years ago and still works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! Looks sleek, works great and great price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Review of fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item looks beautiful, roomy and efficient. I hope it lasts a long as the last one did!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Frigidaire gallery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best side by side refrigerator great storage and stylish look

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge with Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product , love the side by side of this item easy to assess what ever you may be looking for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Damaged fridge swap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is in much better shape this time. Fridge cooled and was ready to go in just a couple of hours. Also, Moses the delivery guy was extremely nice. He got the new fridge in very carefully and the damaged one out quickly. Very pleasant attitude and great customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator I’ve ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I’d like to say that the installers did a really good job getting this into my house in place properly. The entire operation only took about a half an hour. Like several reviewers, I had one of the metal front pieces in the freezer come off a couple of times. Once I push it back into place firmly, however, I think it is there for good. I love the way it makes ice in the shape of a pyramid, and it rarely spills ice on the floor. The water also comes out nicely and the light covers everything when I’m filling cups.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this refrigerator and how great it cools. Lots of space and drawers for everything too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CRisper drawers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just delivered. Looks great, however the crisper drawers wont open all the way because the door seal is in the way. Drawers are too big, which is nice, but not if they dont come out for easy use. They are longer the deli drawer, but doesnt look like that in picture.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Amyl! We're happy to hear that you like the exterior design of your side-by-side refrigerator, but we're sorry to learn that the crisper drawer didn't meet your expectations because of the door seal. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. We would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
      ~Sam Frigidaire

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having two different brands of refrigerators delivered that didn’t work, the fact that this one ran at all was reason enough to like it. The compressor does run most of the time, which I’m having to get used to, but I still wouldn’t consider it loud. Not a big fan of the small ice cubes, but not a deal breaker either. Overall, a nice fridge so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Faulty icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker made a continuous loud noise,went 3 days before getting another refrigerator, agent with best buy was very helpful ,they gave me a nice discount and a gift card for my inconvenience, new refrigerator seems nice but only had it one day

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re disheartened you had this experience with your new refrigerator and its ice maker, Bubba! While we’re glad to hear the store was able to help with you with this, we still wanted to apologize for the inconvenience as this definitely isn’t the typical performance. We hope you’re now able to enjoy your new refrigerator, but please don’t hesitate to connect with us via Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST) should you ever have any questions or concerns. We’re always happy to help! ~ Hailea Frigidaire

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fits my kitchen nicely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this fridge because it was one of the few models that fit the dimensions in my kitchen. We’ve a small family and the size of this works perfectly. The water spout, however, in my opinion is too far out so if you are trying to fill a water bottle, you would have to press the handle with your hand and hold the bottle out a little farther.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this fridge. Have had zero issues. It's spacious and works as it should. My only complaint is that the water comes out super slow and it doesn't come out cold (unless there's a way that I didn't figure out yet). Other than that it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and looks great! t is bigger than I expected, love the icemaker and light on the door!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Suggest factoring in extended warranty to the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go with this refrigerator I would suggest factoring in extended warranty to the cost. The touch screen went out while under factory warranty and was fixed by an authorized service company locally, but now the same problem exists. You can't change ice styles. To bad for me because I like cubed. For the past 4 months, no matter what we try, it has been stuck to crushed. The reason I write my review today is because this thing's water filter is stuck. I remember it being a bugger before, but this time. it is really stuck. Ordering OEM. Will let you know.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, dorfonline! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Rated 4 out of 5 stars

    kt oly refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this refrigerator. It's spacious and quiet. Can't give it 5 stars because I have only had the refrigerator for one month. But so far so good and happy with it!!

    I would recommend this to a friend
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