Customer Ratings & Reviews

This refrigerator is a Great product for the price.. I have zero issues zero complaints everything went smooth the water line was easy to install and everything works perfect…

My refrigerator works well so far, it freezes good and keeps the refrigerator side has enough space and the water and ice maker is is a god send

Overall, this is a pretty good model so far. Pros: lot's of space, nice exterior look. Con's: doors a little off line, water is not very chilled.

We were looking for large capacity refrigerator with good ice maker through the door. This unit has huge ice bin and still has room to put several pizzas next to it. Once it got to temperature it has been very quiet. The drawers and storage bins are convenient to use. Quick delivery from Best Buy helped us save food from the old unit that died. Very friendly and helpful delivery guys.

Very nice and quiet refrigerator. Lots of room on both sides.

Great product. Easy installation. Installers came early.

Great produc, sleek and elegant look. Added beauty to the kitchn

I’m super pleased with this fridge. I love how easily the drawers slide and the light provides great illumination. The ice maker doesn’t take up as much room as the one I had before so I get extra space in the fridge.

This appliance exceeds my expectations on many levels. I'm a very happy camper.

Excellent fridge. Was dented upon arrival, but put in for a replacement to be delivered in a few days. Door cabinets are not really that deep.

This fridge is a newer version of the one I previously had. The previous lasted for 15 years so I’m hopeful for this one too. If you’re a fan of side by side fridges then this one will be a great purchase for you. It’s classic looking, operations on it are simple and straightforward and the stainless steel really is smudge proof. Really happy with it.

This review is not so much of the Frigidaire refrigerator, but more of Best Buy in general. This has been the worst experience I have ever received when it comes to customer service. I purchased the fridge in June of 2023. Was delivered and installed just fine. 2 months later, began having issues with fridge. Contacted Best Buy Geek Squad and requested a repair. Keep in mind, I had purchased the protection plan on it. They attempted to repair the fridge 4 times (1 more than they stated was required for their junk-out/lemon policy). Last agent even stated that he was submitting a return authorization to Frigidaire to request replacement. After a month of not hearing from Best Buy I called and requested an update. They informed me that no request was made to Frigidaire or the local Geek Squad supervisor. Was told a 5th repair attempt would be needed. 5th attempt was a phone call informing me that they were reaching out to Frigidaire for a replacement, may take a few weeks. Another month goes by. I reached out to Best Buy again and was told that no return authorization was received by Frigidaire, and it was now my responsibility as the customer to contact Frigidaire. I'm sorry, but I used to work for Geek Squad out of Best Buy store 2503. I assisted with the processing of these types of returns all the time. When I asked how me contacting Frigidaire could possibly resolve this, they could not give me a reason, but stated it was the policy that the customer contact the manufacturer. It doesn't matter what I say to the manufacturer, or what they say to me, as Best Buy is where I bought it, I cannot tell Best Buy to return the refrigerator, the manufacturer should be in direct contact with Best Buy (their authorized dealer) to issue the replacement with THEIR approval number, and I don't have a replacement fridge to swap this out once Frigidaire tells me they authorize the replacement. At this point I was essentially told that I was to be the responsible party between these two companies. I reached out to Frigidaire at Best Buy's instruction and was informed that a return authorization had been sent back to Best Buy in email and fax format 3 days after they had requested a return authorization. They asked me to tell Best Buy to contact them (again as Best Buy is the authorized dealer and has the product in their warehouses/stores to replace the refrigerator). I spoke with a supervisor who would only identify themself as Suk. Suk called me a liar when I said that Best Buy reached out to Frigidaire and Frigidaire responded with a return authorization number. When I told him that Frigidaire was asking Best Buy to call and confirm the contact information so they could resend the authorization number, Suk informed me that they do not do that, nor would he or anyone else from Best Buy do that. That it was my responsibility to handle this directly with Frigidaire. BTW Suk, you were hard to understand sometimes with how loud your smoke detector was going off. Update: I went into the store today in person. Mentioned that I had a Return Authorization number from Frigidaire. Supervisor wrote that number on my receipt, didn't confirm with Frigidaire, and issued my replacement. So, if you have this issue, it appears that generating a random return authorization number and presenting it on a piece of paper at your local Best Buy may resolve this issue for you. Best of luck to you and I hope that your experiences with customer service are different than mine. I will be cancelling my Best Buy Credit Card, deleting my MYBestBuy account, and returning my Geek Squad Badge to my local Precinct as soon as I receive this replacement refrigerator. Refrigerator gets 4.0 out of 5.0 stars, as the unit has defective lights, but otherwise has great storage, good temperature control, and Frigidaire in general was helpful.

Not sure when it might actually come in, but it sure looks good...

Refrigerator works great but it did come with quite a few spots that were scratched or dented

Works great so far! Really enjoying the amount of storage it had and the lighting inside is wonderful!

Great fridge for the price. Enjoying the smudge free finish!

Great Fridge, had it 7 months now, no complaints Shelves are laid out well, makes excellent use of square footage. Ice maker is sometimes a little loud, makes some interesting sounds and may be possessed, but really doesn’t bother us, it makes ice just fine.

So far can't complain much. Ice maker is a little loud if you don't turn it off at night.

Solid fridge, does the job. Nice color too. Has a lot of compartments and spacing inside.

Our old fridge was on the fritz so decided to get a new one. This fridge is bigger than our old one but still fit in the same spot. Seems we have waay more room on the inside too. We’ve had it for several weeks and we have no complaints and no issues.