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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3132 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the nüvi 2597LMT's ease of use, accurate GPS navigation, and free lifetime map updates. Many appreciate the voice command functionality, the screen size, and the inclusion of helpful features like lane guidance. Positive feedback also highlights the device's accuracy and reasonable price. While some users mention that battery life could be improved, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,132 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had 3 magellan GPS prior to buying the Garmin. After learning how to use the garmin am happy with my decision to switch from the Magellan GPS

    I would recommend this to a friend
  • Pros mentioned:
    Voice command

    Rated 4 out of 5 stars

    Good voice recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice command feature works much better than the factory system in my new dodge vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    The device was easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device because it was easy to use. The one thing I didn't like about the device was trying to update it on my computer which it was compatible. I tried to call Customer Service and I kept getting a representative that had a bad connection. I called at least 6 times and got the same response from the representative that there was a bad connection. They need to upgrade their customer service.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review. I'm very sorry to hear about your negative experience with Garmin Customer Care. This situation is quite rare, as we don't typically experience connection issues with our telephone support. Should you have trouble in the future, feel free to email us directly at [email protected] for assistance and so we can investigate. Thanks, again! (KS) Garmin

  • Rated 4 out of 5 stars

    Smart Move 2 Put Sign Facing 101 Silicon Valley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After flying from NYC, I was driving on the always-jammed 101 in Silicon Valley, trying to get to my hotel -- and realized that my Garmin was frozen. I was panicking but within minutes I saw a Best Buy sign facing the freeway from the back of a mini-mall building. I took the exit and within 15 minutes was back on the road with a new Garmin (same model). It turned out to be a satellite glitch and the first one was fine after all. But I kept the new one for travel and keep the old one in my car. I've never been so happy to see a Best Buy sign! Smart to put it on the back of the building facing the freeway!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The GPS works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first GPS system and it is very easy to use and fun to use too. I like all the different voices you can use and vehicles there are.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 5 out of 5 stars

    Portable and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on Thursday and took it with to DC on Friday AM. It helped us get around the city, find restaurants and avoid unusal traffic problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good next gen for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this after deciding not to pay for map update on older model. traffic is a plus as is lane assist. good display. like the speed info. Overall pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this GPS the easiest to use and the lifetime updates a big plus. Best Buy had the product in stock at the best price when I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good GPS for any locale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Garmin GPS. My second GPS unit was only a couple of years old, but got bricked when I updated the firmware; the update completely corrupted the internal software controlling the unit. I needed to replace it right away, so I researched a replacement unit and the Garmin I selected was quite close. So I ordered it on a Saturday morning to be picked up in-store; when I dropped by at around 2PM, my GPS was ready and waiting. I then took the unit on a road trip around the Southwest and was extremely pleased with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GPS was purchased to replace the one that we had. The new one works great and has lifetime map updates which the old Garmin GPS didn't.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great GPS for the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, operate, and see. I utilize it on my motorcycle with a Ram mount. The lifetime maps and traffic are great.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I have recommended it to others. It directed me when I would not have had phone service

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Excellent GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great user interfaces. The blutooth and voice recognition are awesome features that are easy to set up and utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is reliable and accurate, and it provides a clear visual and audio assistance. We used it for our first trip ever to south California - LA and San Diego, and we are more than happy that we purchased this product few weeks before the trip. It always gave us ample time to prepare for the next action which was crucial in the environment such is LA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life time updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    life time updates and right screen size. I would like to recommend Garmin GPS to my friends and relatives. Also right price at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Voice command

    Rated 4 out of 5 stars

    Good Gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this model of GPS because it has voice command, the maps can also be upgrade using the website of GARMIN. In general this it is good product to good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wow what a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a difference when traveling, takes all the guess out of finding your street addressed, very easy to understand and install, take the stress out of traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Overall GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a mobile GPS model then seriously consider this model. It has lifetime maps and navigation is easy and intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do.So much better than the one I bought 4 years ago. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value, product works, well easy to use looked at other gps units and this one offered all the features I needed at an affordable price..

    I would recommend this to a friend