Customer Ratings & Reviews
- Model:
- 010-01995-10
- |
- SKU:
- 6290120
Customer reviews
Rating 4.2 out of 5 stars with 457 reviews
(457 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Durability4.3
Rating 4.3 out of 5 stars
- Comfort4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the vivosmart 4's long battery life, comfortable design, accurate heart rate monitoring, and detailed sleep tracking. They appreciate the slim design, affordability, and waterproof capabilities. However, some users have experienced connectivity issues, durability concerns, and occasional charging frustrations.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Save your money - highly inaccurate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I love my Garmin GPS running watches. Very accurate. Been a customer of Garmin for approx 14 years, so when choosing an activity tracker, went with Garmin over other brands. Today, went for a test run with the VivoSmart and also wore my Garmin 220 to check accuracy of the Vivosmart. My Garmin 220 logged my run as 5.27 miles and the VivoSmart as 6.65. That is a 26% error! Also the V.S. registered calories burned as almost double what the 220 did. Going to return the VivoSmart.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .The vivosmart 4 does no have GPS so please be sure you have your stride length set properly in your Garmin Connect account for a more accurate reading. Please be sure your user profile is also the same on both devices as this will all affect calories. If after setting up properly if you're still experiencing an issue, please go to support.garmin.com where you can reach out directly to our product support team.
Debbie with Garmin
- Cons mentioned:Durability
Rated 1 out of 5 stars
Great while it lasted :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just over 4-months the tracker is completely dead. I will be contacting Garmin.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please go to support.garmin.com and reach out to our product support team for troubleshooting assistance.
Debbie with Garmin
Rated 2 out of 5 stars
Pulse Ox not accurate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to track O2 levels during sleep for sleep apnea. It only tracked for the first 4 hours of sleep was not very accurate and sometimes did not record any data
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you're experiencing an issue with your vivosmart 4. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, if you still need assistance you can reach out directly to a product support specialist for assistance.
Debbie with Garmin
Rated 2 out of 5 stars
Activity tracker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get it to sync to our computer. Finally returned it to get a Vevo 3s having a little trouble with it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you're experiencing an issue with your device(s). We offer support at support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device and Garmin Express. If you're still needing assistance, please reach out directly to a product support associate from that page.
Debbie with Garmin
- Cons mentioned:Durability
Rated 1 out of 5 stars
Loved it until it prematurely stopped working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pulse ox and heart monitor stopped working in February after I bought it in November
This review is from Garmin - vivosmart 4 Activity Tracker + Heart Rate - Berry
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If you're experiencing an issue with your vivosmart 4, please go to support.garmin.com where you can reach out directly to a product support specialist for assistance.
Debbie with Garmin
Rated 2 out of 5 stars
Not my gig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read out too small and would not set to desired settings. Too complicated yet did not have simple settings available.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you had an issue setting up your vivosmart 4. Please go to support.garmin.com for FAQ's and videos assisting with set up of the device. You may also reach out to our product support team directly from the bottom of that page.
Debbie with Garmin
Rated 1 out of 5 stars
No option for large band
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this device from the Best Buy site. No option for band size on the site. The product was delivered with band size small-medium. The band fits a small person. I now need yo return the product and theres no way to order the large band. Poor website!/customer support!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy with this Garmin tracker at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this Germain Vivosmart 4 Activity Tracker. It is not user friendly at all and the intensity minutes feature does not work at all. Everything you try to do with it is just very cumbersome . Not worth the money I paid for it and now am stuck with it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you're experiencing an issue with your vivosmart 4. Please go to support.garmin.com where you can reach out directly to a product support specialist for assistance.
Debbie with Garmin
Rated 2 out of 5 stars
Advanced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to get it to show anything, I feel that I have to beat it very hard to get it to work
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If you're experiencing an issue with the display, please go to support.garmin.com for FAQ's and video's on the device function. As well, if you still experience any issue you can reach out directly to our product support team from this page.
Debbie with Garmin
Rated 1 out of 5 stars
This sport watch was too difficult to read
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Garmin products and had a sports watch that I truly liked. However, I decided to get this one. I had to beat on it for the picture of the time or anything else would show. It was just to difficult and not as pleasurable. Did not like it. Went back to my old one.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .If you're experiencing an issue with the touchscreen on this device, please go to support.garmin.com and reach out to our product support team from this page for assistance.
Debbie with Garmin
Rated 2 out of 5 stars
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it immediately. Bought an actual watch not a bracelet.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Small/medium fits wrists with a circumference of 122-188 mm.
Large fits wrists with a circumference of 148-215 mm.
Debbie with Garmin
Rated 1 out of 5 stars
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to return the item within minutes of picking it up from the store however I was advised due to COVID they would not allow the return even though I never made it out of the parking lot.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please go to support.garmin.com and reach out to a product support expert. We can assist you n exchanging the device, however, we cannot refund your money.
Debbie with Garmin
Rated 1 out of 5 stars
Do not buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend buying this. The syncing is terrible and never seems to stay up to date. We had a huge issue even getting it to work and withing a couple days returned it. We have enjoyed other Garman watches but this one is junk.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you've experienced an issue with your device. You may go to support.garmin.com where you'll be able to reach out directly to a product support specialist to assist you with your issue.
Debbie with Garmin
Rated 1 out of 5 stars
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small, reduced metrics, and just not worth the effort. Disappointed on all aspects. Spend you money on a better product of stay with the 3, as it was better.
No, I would not recommend this to a friendRated 1 out of 5 stars
SUCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nothing like the description, i want to return it. the display is poor, it doesn’t connect to my phone and the heart sensor doesn’t pick up my heart rate.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you're experiencing an issue with your vivosmart 4. You may want to go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, if you're still experiencing an issue you can reach out directly to a product support associate from that page.
Debbie with Garmin
Rated 1 out of 5 stars
Doesn't work for Heart Monitoring
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just too inaccurate for it's purpose, actually showed heart rate going down while exercising. None of the data made any sense. Switched a Polar much better experience.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you didn't like the vivosmart 4. Depending on what type of activity you're doing can depend on how accurate the heart rate is. Please go to support.garmin.com where you'll find many helpful articles on heart rate accurate and what activities can be affected with wrist flexion.
Debbie with Garmin
Rated 1 out of 5 stars
unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love garmin products and reliability. Not so much, this one. I like simple products to operate and this one did not suit my needs.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you didn't like this device as its a pretty simple device. If you would like assistance with the functions, please go to support.garmin.com where you'll find many FAQ's and video's on the functions of the device. As well, you may reach out directly to our product support team from this page.
Debbie with Garmin
Rated 1 out of 5 stars
The HR monitor is entirely inaccurate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HR monitor is the reason I purchased the product, and when I am on the stationary bike, it is up to 50% below my actual HR.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear your experiencing an issue with your vivosmart 4. Please go to support.garmin.com and reach out directly to our product support team for assistance.
Debbie with Garmin
Rated 1 out of 5 stars
watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to use hard to set up no buttons on the watch to move around and it gets stuck in places you can't swipe out of
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear you're experiencing an issue with your vivosmart 4. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the watch. If you're still experiencing issues you may reach out directly to a product support specialist from that page.
Debbie with Garmin
Rated 1 out of 5 stars
Garmin vivosmart 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very uncomfortable. The features were good, but it did not fit my wrist...I returned it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .I'm sorry to hear the vivosmart 4 didn't fit your wrist. We offer many different fitness trackers and some come in different size bands.
Debbie with Garmin






