Customer Ratings & Reviews

This watch does not track sleep accurately. You will have to manually enter sleep times which defeats the purpose. You must set your preferred sleep window, say 10pm to 7am, but if you are in bed reading at 10pm this watch assumes you are asleep, even if you are awake until past midnight reading, getting up for some water, using the restroom etc, the watch thinks you are asleep. It does the same for when you wake up. If you wake up before your "preferred" sleep window ends you have to manually end your sleep on the device itself. Other smartwatches are able to know when you actually fall asleep and wake up but not this one. I had many support tickets, device reset and replacement, and the issue has not improved. The "do not disturb" function gets toggled on/off with one very slight swipe and feather light tap, so it gets disabled at night very easily. Any email, text or whatnot that arrives while you are sleeping will now zap you awake until you switch DND off again. I had to permanently disable notifications because Do Not Disturb gets toggled off so easily while sleeping so now I can't look at my watch during the day to see text messages without going through five menus on the app to enable that function. After six months the band (which they did not replace when they exchanged the watch) is now worn out, flimsy and loose, and as others have said, the watch falls out of it easily. You may wake some morning late for work but have to dig through your bedding to find it if you are lucky. If you are unlucky it will fall out on the way up the stairs to your train platform and be gone forever.

I like band. Band good. New band better than old band.

I am very satisfied with this device, and it works so much better than any fitbits I've tried. I fully recommend this fitness tracker and would buy it again, if I needed to.

Excellent and easy to use. Also a good value for the price.

Works great but wish I did not have to go on internet with questions. Miss hard manual.

Had a vivosmart 4 and upgraded to the 5. Huge upgrade in my opinion, overall better quality tracker and feels better on my wrist.

Wanted to try something different from fit bit. I was mostly attracted to the band, because with my last two fit bits the band eroded the side of the device making it unwearable.Looks nice. Like graphics on app. Battery life POOR. After 3.5 months wont re pair with my phone.

I am learning how this work, so far so good. And it communicated with my cell phone which my Fitbit was not doing.

Use it every day ... get 250$ yearly thru health ins.

Excellent choice for a combination watch, and health tracking device. Garmin Connect app is user-friendly and provides substantial data to track health metrics

This was the perfect replacement for my wifes Vivosmart3 that was going dim.

I liked it while it worked; however, it quit functioning after one year.

Died in 7 months & never thought it was as accurate as my previous FitBit

Wasnt really impressed with the 5. My wife wanted to keep the 4

Superb color choice this year cant wait to wear it

Watch feels great and works perfectly. Battery life exceeds expectations and blows the Samsung Galaxy Watch 7 out of the water. My Fitbit Luxe was needing to be charged daily as well. This Garmin lasts 3 days at least with high use. Sleep analysis is great. Step count seemed off, but there is a way to customize based on your actual stride length.

The product works as intended but the tracking of non-active calories is a bit confusing when you're trying to track active calories. It inflates the total and makes it difficult to know how productive a workout might have been.

I like the tech although I'm not fully understanding the sleep info, which is what I was interested in. It seems sometimes the watch gets stuck on a screen and can't be returned to a previous one. It actually got stuck once and I had to call a rep who walked me through re-setting. It worked well after that.

Exactly what I need. Don’t want subscription like Fitbit.

Tracker works great! I love the Garmin ecosystem, it has many of the features from my Fitbit without the paywall for premium features. I especially like the body battery levels, it's more accurate than I thought it'd be. It's a tad thicker than other trackers, but that's a minor concern. Looks good on my wrist, and I can pair it with many outfits.