Customer Ratings & Reviews

Those guys were awesome. Three of them came and they were professional, knowledgeable, and transparent about the necessary steps to get the job done properly and safely. They were not at my house for long, they knew exactly what they were doing, and the job was clean and neat. I hope everyone gets the guys I did they will not disappoint! I wasn’t expecting such great and efficient service because of some of the reviews I read, but the guys that I got blew me away! 100% recommend them!

Great installation crew. They were quick, friendly, and knew what they were doing.

Installers did a very good job! they were knowledgeable.

I thought the 2 gentleman that came were professional, thorough, friendly and knew what they were doing. I'm happy.

The misses loves the new washer....It is Very quite and the clothes come out sparkling clean

Cost an extra $305 to install. Needed permit from city, along with new gas valve and hammer for the washer, even though I did not get a new washer. I understand that is city requirement. Installers would not put required purchase of semi rigid that Best Buy had me purchase and charged me additional $100 for "their" rigid tube. Building inspector told me it was not necessary the semi rigid would have been accepted. Guys were very friendly and efficient otherwise.

The two gentlemen were very punctual at the time of the appointment. They work very fast and safe.

Installers came on time as agreed - but it felt they were not fully prepared. Luckily I already had hook-up configured for the previous dryer - so they used that as whatever they brought was not fully sufficient

The installers discovered that the washer's left side and back were crushed as they uncrated the machine. They immediately asked me to inspect the damage. The installers put me in touch with their boss, who told me how to claim a replacement. I really appreciated the attitude and professionalism of these representatives from Brown. I regretted they were not sent back when the replacement washer replaced the damaged one. The uninstallers did okay, but the professionalism of Brown's installers was really noticed.

Great dryer! So many settings and neat cycles to choose from.

These Tools are excellent quality and does the job!

Great installation. The installer was professional, courteous, and friendly!

Technician familiar with product and installed without problems.

Everything as expected. Great experience, knowledgeable installers. Shared what they were doing and why. Solid experience.

Had to pay extra on site $550… not sure if I’m happy about that

very professional and did the job quickly and cleaned the area after finishing

Thought this was a great buy and so far I am happy with my choice of product. I like the fact that this gas dryer reminds me to clean the filter after each use. Besides, the installation went well; the company used by Best Buy was friendly and made helpful suggestions.

Your installation person (Les) did a great job! Absolutely perfect. Cleaned up very nicely afterwards and gave a brief lesson on how to use the dryer. Thank you, Les!

Helpful, courteous, knowledgeable. Very much appreciated his professionalism.

Very efficient and effective process with timely reminders of the appointment and tine to arrive to the house