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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1057 reviews

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Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,057 reviews
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carefully took away all the packaging materials, connected the gas and water professionally. The gas dryer has the nice steam feature and indeed keep the wrinkles most free. But you need to manually stop it after drying. Otherwise it keeps ruining to keep the wrinkles away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Mpls Plumbing were fantastic. They were friendly, professional, and explained the issue regarding codes issues and what was needed. They were fast with the install and we were left impressed by their work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should of been a 2 man job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So they only brought out one guy for what should have been a 2 men job for washer and dryer installation! Also, it was 3rd party. Would of been nice if they wore booties to cover their shoes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service; nice people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen who brought my gas dryer went straight to work connecting my dryer to our gas supply, and showed me the hookup, to assure me it was safely installed. They were efficient, tidy and polite, and hauled off our old appliances. Thanks, Gents!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second installer had to called and the job was done ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG knocks it out of the park

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gas dryer. Initially some of the clothes were a little damp after the drying cycle, but that issue seems to have gone away. If you buy this dryer (and matching washer), Download the Smart ThinQ app. I like the notifications that my clothes are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers are licensed professional. Willy and Ernesto are best installer, and updating me every step during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an electric dryer, not gas, so cannot rate the gas dryer. My ratings here are based on the electric dryer which I am very happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. The beats headphones work very good, and they were recommended by one of the representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best! They made the purchase, delivery and installation professional and easy. The installation crew was phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Clothes dryer works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the clothes dryer had the attitude they were doing me a favor! I PAID for the installation, it was not included in the purchase price. But, the dryer works so bottom line that is all that really matters.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello pkate – I apologize for the bad experience you had with your delivery team. We want you to enjoy your service every bit as much as much as the product. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) so that we can use your feedback to help prevent this from happening again in the future.

  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was smooth. The gentleman was polite, courteous and had a very professional demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman were early (which was really needed on a busy Saturday), they spent a good amount of time making sure it was done correctly, they only used parts that were necessary(saving us money) and they even threw in a little extra help for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer hookup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They were on time, professional, and very courteous. I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Team

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say the installation group is the best in town.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, convenient set up. They did try to charge me twice, so beware of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An extra step because it's gas, but no issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly and a good job was done. It was a little trickier to schedule a gas installation because it wasn't done by the geek squad but by an independent contractor, but it all went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer installation professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The licensed professionals used by Best Buy to install my new gas dryer did a great job. They conducted themselves in a professional manner. Efficient and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Washer and Dryer install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, answered all of my questions. Great expereince

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation provided with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provided a great vendor to install the gas dryer I purchased from them - they were knowledgeable and professional and did a great job.

    I would recommend this to a friend
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