Customer Ratings & Reviews

Took 3 hours to install new washer and dryer. Installers did not have time/didn't want to switch door to opposite side - had to set up another date myself and wait around another day for service.

Although we waited all day, and it was very difficult to get information about the status of our delivery, the installers did a great job. They were quick, clean and professional.

The gas dryer works great. The men that installed the dryer was very kind. They knew their job well. Which made me feel at ease with your service. They were able to answer any questions I had. So thanks for the courtesy that your employees showed. If I need anything else I will come to Best Buy first.

Short, quick, and well done. The rest is just to fill in fill until I reach 50 characters

First install went terrible. Installers didn't even stay to see why unit wasn't working properly nor attempted to help find a solution, even if it was as simple as them making an effort to help contact the store. Installed and ran for the door. Second time, not sure if different installers, went fantastic. Took a brief minute to explain minor details, stayed to see if unit was working properly.

Those guys handled our tough installation of our new dishwasher like the pros we hoped they would be. VERY pleased!

Best part of my purchases was the service installation team. Smart and dedicated. I was very happy with their performance.

They came in, lugged the dryer downstairs, and immediately started the install. While one of them was connecting the pipes the other loaded the old dryer to take back up and out. In all it took them about a half-hour forty-five minutes and it was done. They went over some of the features before they left. Couldn't be happier.

The guys who Put our Dryer in were amazing. I asked if I would be able to wipe the floor up while they swithched the old dryer out!

Come on time and installed system in a timely manner.

It was awful, I had to paid for the installation for the dryer myself it cost me $477.00. I received only $100.00 back for installation fee. Other than that the washer and dryer is wonderful .

I would recommend it it is a great dryer . The workers who installed it were great. The only complaint Best Buy needs to keep people updated during delivery not having someone sitting all day when the workers have several other customers they have to get to. Besides when ordering appliances please have someone from appliance set the order to avoid any confusion.

Very professionalism and they came and went no hassle.

Arrived on time, professional and courteous. Answered all our questions and had all the parts to install our gas dryer. Stress free and problem free work. Took all the garbage away after setup and gave us a demo how to use the dryer.

The builder of our new home failed to tell me that a gas valve was required to install the dryer. The installer Best Buy sent was able to procure the necessary valve and complete the installation in short order. He was professional and knowledgeable.

Guys that installed friendly, fast explained everything and even brought my old dryer to the garage.

Great install and everything went great minus forgetting to turn on the gas to the dryer.

Great Buy! Installers were professional, courteous, and finished within 30 minutes. Thank you!

This gas dryer has a "brain" and knows just how long to dry your clothes to exactly how you like them. i like my towels completely dry and my delicate clothes just lightly dried and then i hang them up so they don't shrink. I like the jingle it plays when its done instead of a loud buzz.

No problems here. They came on the late side of the window but did what needed to be done.