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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1057 reviews

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Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,057 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installment of my gas dryer was done in a very professional matter the installer made sure all was working ok before leaving

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was required to purchase a new gas line, vent kit and water hose kit for the installation of my new washer and gas dryer, along with what i paid for the installation of the two. Overall the professionalism of the installation was great. However, they did not have the correct length and fitting size (replacement gas line) and they used the old one. When I mentioned that i was told i had to use a new line, their response was well i have to change the fitting on my gas line ( i have 1/2", while the hose they brought was 3/8"). They did not offer to replace the 3/8" with the 1/2". When i called the installation company, i was told they should have returned and got the correct gas line....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Timely and Done Right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation had a glitch but the tech returned immediately to fix it. Always do it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did it right. passed WSSC Inspectiom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer identified two issues that needed to be corrected from the original dryer gas line installation done over 25 years ago. Installer indicated that the gas line code has changed since the original installation. WSSC will fail the permit unless two items are corrected. I was given a quote for the work which I okayed and he fixed the problems. When WSSC came out to inspect the new gas line connection to the gas dryer he passed the permit. I watched as he inspected the work the installer had done. He commented that whoever had done the work was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GAS DRYER INSTALL

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived and were very professional. Had the dryer up and running in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but late

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient installation. Just arrived 4 hours after scheduled window due to issues with the scheduling tool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install looks amazing. The dryer vent can always be tricky when it doesn't line up perfectly. I am a pefectionist and they exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service. Very kind workers that did the work quickly and quietly since it was early

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Installed in a flash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were trained professionals. They came in and installed the washing machine and gas dryer in less than a half hour. We are pleased!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient!! These guys are professionals!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dryer Hook up went great did everything required by the city we live in. Here on time and everyone wore masks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality sub contractors. Dryer was slammed up against my furnace, water lines were reversed, new dryer vent was left in box and instead old one was reinstalled. Washer and dryer was left crooked and spaced apart. Everything was a mess.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed were good, but they did not get the dryer very close to the wall and so it does stick out several inches where the pervious gas dryer did not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was thorough and professional. He did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Lg dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, fast, quick, and did the hook up for the gas with no problem, i must say, they did a good job No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Dryer Installation - licensed professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in the promised appointment time. Professional. Efficient. Helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers worked quickly, were very pleasant ans helpful and mindfull of my stuff as to not break anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install went great. Expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that works as advertised. I would recommend this item and but it again of I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay the geeks were here with masks and delivered excellence and left me an cordless screwdriver haha (I returned it)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. They were quick, friendly, and knew what they were doing.

    I would recommend this to a friend
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