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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1053 reviews

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  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,053 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Lg dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, fast, quick, and did the hook up for the gas with no problem, i must say, they did a good job No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers worked quickly, were very pleasant ans helpful and mindfull of my stuff as to not break anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install went great. Expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that works as advertised. I would recommend this item and but it again of I needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay the geeks were here with masks and delivered excellence and left me an cordless screwdriver haha (I returned it)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as expected and was done quickly. The Dryer has been working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation,when it finally happened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the installers did a good job, getting them to do it was like pulling teeth. They scheduled installation 3 times before they followed through. Meanwhile, each time I paid someone to remove my kitchen door and take off my basement railing to make room for the dryer to go down. Not a good way to do business. Also, beware that ALL GAS INSTALLATIONS require a permit, even if you already have gas units in your home. That is not made clear at time of purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Easy Installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. They delivery were also able to stack my dryer just like I asked. Make sure you have the kit if you plan to have your washer and dryer stacked.

    I would recommend this to a friend
  • Cons mentioned:
    Venting

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a decent job installing the washer and dryer on the inside. When I went outside to see the new vent, they ruined my siding by trying to force the pieces into the house. The vent was the cheapest piece of tin that was bent to the point that the flap would not close. I was wondering why they jumped in the truck and left in a hurry. I called and sent several emails with no response and ended up paying someone else to come fix the damage. Very disappointed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Professional & Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was extremely professional and proficient. In and out with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easier than doing it yourself

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys got the job done fast and efficiently. Very satisfied with the service and the washer/dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Installers performed duties as expected... mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers brought the dryer and installed it as expected. We had multiple deliveries (see my dryer review for details) and on most of the deliveries the crew did a good job of installing and cleaning up. On one occasion they left boxes and packaging material in the driveway. Communications were TERRIBLE. We repeatedly gave them a specific number on which to contact us, but they insisted on calling the number on the account instead of the number we provided, even after we repeatedly asked them not to. Communications rating = -1.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional service. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived on time, went right to work and kept me apprised all throughout the process. Walked me through the use of the washer/dryer and testing.. Highly recommend these folks for installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice job, were friendly and on time. Unfortunately, we had to wait weeks for an appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time and prepared. The installation was on the second floor and they also removed the old washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was respectful and it didn't take him long to install the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very great job and bringing the washer and dryer’s in my house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Dryer Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation! No problems at all, staff very friendly and prompt on time. Use this service!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Gas Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is big enough for a large load of blankets and/or clothes. Works very fast and I love that there are multiple options (delicate, economy, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works as it should. Front loading is easier with pedestal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas Dryer Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men from Chicago delivered and installed my new Samsung dryer at my home in Rockford, Illinois. Very friendly.

    I would recommend this to a friend
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