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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1057 reviews

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Rating by feature

  • Service

    Rating 4.0 out of 5 stars

  • Professionalism

    Rating 4.1 out of 5 stars

  • Expertise

    Rating 4.0 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and installation speed of the Gas Dryer Installation service. Many customers appreciate the quick and quiet work, as well as the installers' timeliness and helpful review of the dryer's features. However, some customers have expressed concerns regarding venting issues and improper gas connections during the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,057 reviews
  • Rated 5 out of 5 stars

    Chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after about four or five service calls, installation attempts and countless hours of being on the phone, this crew finally fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great installation team, would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gas Dryer installation was done very quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was handled with care and they did a superb job installing everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team. Always professional and fast. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, the wrong dryer was delivered. The installation guys were the ones that pointed it out. They made phone calls, hooked up the wrong dryer so we could use it until the new one arrived. Same guys brought the correct dryer. Very nice and did a great job.

    I would recommend this to a friend
  • Cons mentioned:
    Venting

    Rated 1 out of 5 stars

    Installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience. The first installer didn’t level the washer so first spin cycle almost broke it. As for dryer, they didn’t connect vent properly so garage was like a sauna. They came back and fixed both. A week later dryer started making scratching noises. Service tech came out and said dryer was broken at delivery. They sent a new one and seems to be installed correctly. Since we had issues was wanting to add extended warranty but they said it was too late because I’ve owned it too long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Dryer Installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas dryer installation including the required parts, although pricey, is necessary. The savings you experience are by using gas rather than electric.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to schedule delivery and installation online when I ordered the dryer. They called to confirm 2 days before, then called about 15 minutes before they arrived at the very beginning of the delivery window. Good job on installation. Cost was $139.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a washer and dryer set for my son's apartment. The set up and installation went very smoothly! Considering that the unit was in a 2nd story apartment, I commend the installers for their hard work and dedication to excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys,.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProfessionalInstallers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen both named Chris installed my dryer with care and excellence. They took time to explain the workings of the dryer and were kind and professional. I highly reccomend them. It was a pleasure to have knowledgeable installers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys installed and took the old 1 away. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install of gas dryer and very professional at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Servicemen were extremely polite and professional. They were very interactive and gave instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people were on time and there was no issue, but we already had a gas dryer. it was easy

    I would recommend this to a friend
  • Cons mentioned:
    Venting

    Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy they sent to install our dryer was an idiot and scam artist. 1st he came completely unprepared and couldn't install it. Had to come back the following day and still didn't get it right. It's not leveled and the dryer vent hose is wrong. Then he had the nerve to tell me I needed to pay him. I told him I already prepaid for the install. He got mad, left his mess and left our house. We are getting the dryer reinstalled tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very nice clean job, very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insrall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were fast and efficient , on time, friendly , would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am happy with my purchase with best buy. customer service is outstanding. the installers were on time and very professional. i will continue to purchase products at best buy.

    I would recommend this to a friend
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