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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4091 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,091 reviews
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Decent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers (2) arrived and carefully removed the old dryer and installed the new one. The installer was friendly, however his helper never said a word, even when I said hi and offered him a water. The install went fine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 1 out of 5 stars

    Both happy and disappointed if that makes sense

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer install was great, but that was not the problem The problem was this was the second attempt. On the second attempt it was fast and done perfectly, no issues. The first attempt the guys simply plugged it in and left, along with the Y adapter and hose. They didn't even bother to install it, even though it comes with the dryer. Lazy and didn't perform their job. Its literally 3 minutes and they didn't even attempt it and figured the customer doesn't know better so why bother. As professional installers doing this every day there is no way they didn't know what they were doing. The dryer is fantastic and i love it, but wish the installers took the time to get it done right the first time. I would of given them 5 stars

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job with one exception - they forgot to turn back on the gas connection to the dryer. It makes sense to run the machine before the installer leaves to make sure that everything is in good order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product exceeded my expectations and the service was superior. I can not wait to share my excellent experience with all my relatives and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite and helpful as well as being mindful of my home. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that Best Buy uses did a nice, professional job. They installed the dryer very quickly, nicely, and tested it. Then they had me run it for 20-30 minutes to get it burned in properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. The guys were great at getting it done with no issues. Thank you for the great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They waited (short time but waited!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in the process of moving when our appliances were supposed to be delivered. Of course the team showed up when we were at our old place but were willing to wait the 20 minutes that it took me to get over to our new place. In that time they simply started unpacking our washer, dryer, and fridge from the boxes. They installed everything very quickly and didn't bang up any walls nor the appliances. They made sure everything runs before they left and an hour after their arrival they were gone. We have only one level house so that probably helped with the speedy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't install it when they first delivered it because the gas wasn't turned on yet but once it was ready, they installed quickly. I recommend using the delivery and install option. Peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got our dryer installed with little problem. We did have to take parts back to store to get credit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers weren't able to leave our dryer working due to the fact that we had an old hook up. They still left the kit & told us what to purchase in order to for it work. Very pleasant. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went fast and was efficient, would recommend for any new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Proffesional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure it was properly placed in my small area and checked that it worked'

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Quick, efficient install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived within window of delivery and quickly installed the dryer. Provided instructions for the operation of the unit and the installation was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great installation experience; installers were prompt and respectful, and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/Dryer Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was friendly and professional, and helpful. We feel he could have used a helper to move the appliances from the ground level and up the porch steps. He did a wonderful job; the washer and dryer fit great and work beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came in were very good at making sure the machines worked, my floor was good and I was happy about the placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job protecting our floors and making sure the dryer operated properly before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 3 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas Dryer works fine with no problems. Installation went fast.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    GOOD DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DRYER HAS THE STEAM OPTION, AND IT WORKS VERY WELL. IT IS VERY QUITE WHEN RUNNING, AND HAS A LARGE CAPACITY.

    I would recommend this to a friend
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