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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4091 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,091 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer well put together save energy. Very quiet easily to use.9 by

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy but I didn't know I had to ask in advance if I wanted the dryer door to be reversed so it opened on a different side. As a result, I had to make a whole new appointment to do so which seemed like a waste of time for everyone involved since the reversal took about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy does a great job on install. They are fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, installed, and tested the dryer. Geek Squad also did an excellent job unloading the product from their truck, and make sure they didn't damage the product or my walls. Definitely better experience than others have reported. I guess it all depends on the people doing the install. But they were definitely courteous. Also were able to work around my schedule

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and clean techs very nice and knowledgeable on time when they said they would be there

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large oven space. Has everything you need and easy to use. All my baking good come out evenly baked. The stovetop has so much room for my pots and pans I’m not shifting them around making room. As for the smart setting I’ve yet to complete that part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great grea

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick yet took care not to damage anything in my home. However, I learned how easy it would have been to install this myself from watching them. I would encourage self-installation if you can get the heavy unit to where it needs to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install. The technicians were very friendly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Gas dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation but I did not like that it was only one guy installing my dryer on the second floor

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. The installers also recommended that I put the dryer on the opposite side due to a bar that I had in the way of the door something I would not have noticed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had BestBuy's subcontractor install my washer/dryer. they were very kind and professional. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas dryer installation went flawless and was done expertly. Normally I would do this myself but decided to pay to have it done for sake of ease. They were very meticulous and I couldn’t have done it any better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas dryer Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team unloaded my dryer, unpacked it, shut off the gas, removed the old dryer. placed the old dryer in their truck. They installed the new dryer, cleaned up the area, turned the gas back on and tested the new dryer. It worked. Thank you for doing a good job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Took awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were two hours past their delivery time but have not had issues with installation.

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 2 out of 5 stars

    Improper Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told that the dryer would have a slight odor for a couple of days which would dissipate after using a few times. By the installation was on Saturday and by Monday I had to call for service as the odor was getting worse. they came on Wednesday and immediately told us it was a gas leak and the installer had not crimped one of the hoses properly! They fixed and later that day as I was finally getting some laundry done I realized that the tubing for the exhaust was not connected to the dryer and seems to be cracked. We are now waiting for them to come back again on Saturday!!! Not happy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery, installation of my new dryer and haul away of my old dryer was a great experience. The installers were very timely, including staying exactly in the window as described after narrowing the window with the confirmation the night before. This attention to detail on the delivery time and expeditiousness of the service is greatly appreciated. I would use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Charles of Culver City

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast with no problem in an area hard to work because of washing machine and other gadgets but this crew had no problem in doing a fast installation'

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Out & In

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This removal/installation went so quick it was unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick response install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer installation went better than planned with the new dryer being hooked and tested within 30 minutes. The installer was very professional and courteous.

    I would recommend this to a friend
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