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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 4091 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and installation speed as positive aspects of the Gas Dryer Install (Non-Regulated). Some customers have noted concerns regarding gas leaks, safety, and leveling. Additionally, a few customers mentioned issues with steam functionality and door design. Despite these concerns, many customers seem satisfied with the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,091 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    These guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were awesome. They we extremely professional and helpful. Answered all of my questions and tested the washer and dryer after installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JOB WELL DONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GAS DRYER WENT WITHOUT ANY PROBLEMS.THEY DID A GREAT JOB. WHAT PROS !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works amazing. The associate at Best Buy that helped me purchase the washer and dryer set knew the equipment very well and help me make the best choice for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great experience with the installation of my new gas dryer. The Geek Squad members did a great job installing the new dryer and demonstrating its use. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were the same people and they were great worker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install was great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were great! Friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Told me what they would do. Asked me questions about the location where the machine would go. And answered all my questions. They went above and beyond to make sure my new machine came in clean and with no damages.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gas Dryer install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not an easy process. When purchasing the unit I asked to have everything included so the delivery would be easy. The first install team told us we had the wrong coupling to attach the hose. This needs to be made clear or information given so we could figure out what else we needed to purchase. Best Buy also needs to offer a longer gas hose. This was another very frustrating situation with the hose as the 4 foot was not quite long enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional..no damage..worked to squeeze in laundry room removed door. Careful. They knew what they were doing cannot be too careful with natural gas.installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend Best Buy installation services

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY installation works professionally. They have test the machine thoroughly to ensure everything works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Front Load Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer working just fine. The installation guys did a terrific job, really 1st class.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Anderson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was Great and Fast. They did a Very Nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gas dryer installation service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the gas dryer installation. Will use Best Buy to do this again if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with Best Buy’s service, installing my Maytag dryers. He was on time and everything is working well.

    I would recommend this to a friend
  • Cons mentioned:
    Gas leak

    Rated 1 out of 5 stars

    Gas surprise - No truck products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first W/D set came w/the house. I didn't even know the dryer was gas until it broke 6yrs later. I purchased replacement front loaders w/pedestals. Many issues but short story for the install is I smell gas all the time now. They came back once and said there was no thread tape but the issue remains. Also I brought 'standard' connectors/hose at time of purchase but first delivery I didn't have correct ones. So had to reschedule for me to make exchange. It would have been nice if the drivers had product on the truck to at least charge me and I could take the wrong ones back to the store when I got to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick and efficient. They were also friendly and did not rush us while we cleaned up after removal of the old dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very nice. taking one star off since i had to call my contractor to take the door frame down as they would not do it (but then said they would after i called my contractor to rush over). otherwise, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the dryer quickly and I haven't had any issues with it, so I assume it's also installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men. Are true professional. They make sure it works and the installation is correct.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer that I had, I love it!!!

    I would recommend this to a friend
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