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Customer reviews

Rating 4.3 out of 5 stars with 1939 reviews

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  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,939 reviews
  • Rated 5 out of 5 stars

    Efficient Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install showed up on time, installed the range, set everything up, and explained features to us. In addition, he hauled our old range away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet Installations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Ethan from Best Yet Installations were fantastic. Professional, fast, thorough, clean, efficient, and great at explaining everything. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas range install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice team - did an excellent job. Very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed my stove, microwave and Dishwasher was EXCELLENT! He single handedly carried these appliances through my back door and wonderfully relocated the old appliances. Very pleasant and knowledgeable about appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total confidence in Best Buy’s installation team the product and installation were excellent. Exactly what I expected from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install slide in whirlpool gas range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job installing the new range and disposing the old range! Very courteous service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gas Range Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gas Range Installation went great, except they didn't know how to run the range. I asked them questions on how to do things, and they didn't know anything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local appliance company that Best Buy used, was professional and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove was a gift for my mom and she loves it! The customer service and professionalism of the installers was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD JOB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST INSTALLATION SERVICE . INSTALLATION PERSON DID GOOD JOB AND PROVIDED BEST SERVICE, I LOVED IT. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dual flex stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Keith gave was awesome so polite and made sure everything worked before he left. Very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quick service ever friendly everything checked out ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were excellent. Knew exactly what the code requirements were and had everything setup pretty quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dropped the ball

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 complaints: 1) I paid $159.99 for a professional installation and $59.99 for a Range Generic Gas Kit. My range arrives in an open air, back bed of a pick-up truck. The two "techs" that installed the range had no idea why the range would not fit flush against the wall until I told them why. The design of the range did not give any clearance for the gas inlet connecter. So, the gas line and connector valve were pinned between the range and wall. Now, I have a 2 inch gap between the wall and the range. 2) The tech could not disconnect the old gas line from the valve. He was afraid that he would damage the gas inlet valve. So, he did not install the range with the new gas line. Now, I have a range that doesn't fit properly and a new gas that can't be returned. I've purchased several appliances from BestBuy and always received great service, until now. BestBuy really dropped the ball on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived in time,was an efficient and profesional p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now how to do his job and he informed me of all safety measures with gas. Very good person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mn plumbing were very knowledgeable careful not to scratch anything and expert plumbers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This experience was unacceptable. They couldn't install or take the gas stove due to the safety reasons being next to a washing machine they said. i had to hire a plumber to todo this and he said that he called all local building inspectors and they never heard of this safety issue. i hav lived at my home for 25 years with this being my third gas range. Also, as for the amount I paid to have this installed and taken away while taking additional days off for the plumber was a bad experience overall. i was going to go with lowes originally and now I wish I had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor install on Appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay for total tech and install was horrible Trash was left behind and parts of the old stove just left on my front porch .The dishwasher I also had installed was not even finished they did not connect supply lines or the drain line they just left it undone. And again the just left the trash outside in the back and I had to pay my contractor to take their trash also .Not a good experience with installing all 3 major appliances I got fron them ill think twice before using Bestbuy on major purchase again .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old stove was damaged when removed. No resolution has been offered. Very poor response from the installer with this issue. Would not recommend using this service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not pay for professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever They do not have the tools to install trash everywhere From the new and old appointment was from 7am to 10 am They got here at 8pm do not pay for professional Installation I had to do it myself because they have wrong gas line and not the correct tools

    No, I would not recommend this to a friend