Customer Ratings & Reviews
- Model:
- GTS17DTNRWW
- SKU:
- 6361278
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 16.6 Cu. Ft. Top-Freezer Refrigerator's ideal size for various living situations, from small apartments to families of three. They appreciate its spacious interior and affordable price point. While some customers find the refrigerator to be noisy, others appreciate its simplicity and temperature control.
This summary was generated by AI based on customer reviews.
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The suction on freezer door is not tight and feels like door is not closed good. However, freezer is working.
I would recommend this to a friendVery dissatisfied with this purchase.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this model. I bought this for my mother in law in October 2020 and it stopped cooling in January 2021. Unfortunately I didn't get the Geek Squad warranty because it has factory warranty and now I'm stuck with GE giving us the run around. I put in a service request in February 2021 and it is now 29 March 2021 and GE has rescheduled repair 3 times now. Today they called to reschedule repair service again to 16 April 2021. This refrigerator has been nothing but a headache. Do NOT buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry you have not been able to have a service appointment for your refrigerator. We would love to look into this further as this is not the ownership experience we strive for. Please reach out to us on social media so we can assist you further. -Chris@GEA
- Cons mentioned:Noisy
Loud Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge, the space, size and design, but it's runs very loudly
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Mackinchicago - Thank you for taking the time to provide a review on your refrigerator. We're glad to be of assistance and sorry to hear about the noise issue. We recommend making sure the unit has the proper recommended clearances and that the unit is properly balanced. If the noise sounds unusual, please have one of our technicians come out to diagnose the issue. You can schedule service with us by calling 1-800-432-2737. Thanks so much. - John@GEAppliances
REFRIGERATOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEW REFRIG WORKS WELL EASY TO INSTALL HANDLES AND GOOD SIZE REFRIGERTOR FOR A FAMILY
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for leaving a review. We love to hear that your unit is working well and that the installation went smoothly! We hope that this unit serves you and your family well for many years to come. We're always here should you have questions or concerns. All the best! -Michael@GEA
- Cons mentioned:Noisy
Don't!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud after 6 months. GE Repair said they fixed it but, didn't. Never buying GE again...
No, I would not recommend this to a friend Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the fridge was installed they damaged my countertop. Would've given 5 stars
No, I would not recommend this to a friendGE Refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we have to replace our old GE fridge. The new one is very low quality. We had to return the first one because it had deep scratch in the freezer. Very cheaply made. I don't recommend. Makes weird noises. The reason for the replacement was the weird noises our old fridge started making. I still can get over it the low quality of this fridge. I guess we are stock with it .
No, I would not recommend this to a friendGet what you pay for
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it less than two years and already needs to be replaced
No, I would not recommend this to a friend- Cons mentioned:Warranty
stops working after a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year and half of use. The condenser stopped working. No wonder their warranty is only for a year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear your refrigerator stopped working. We can understand how disappointing this is for you. This is definitely not what we would expect or the ownership experience we want for you. Please reach out to us directly via a private message in Social Media and we will be happy to assist you further. Thank you! Joyce@GEA
Best Service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working well. I like bestbuy dropped it off and fix everything properly.
I would recommend this to a friendGood item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing a small compartment in the lower part of the door.
I would recommend this to a friendStop working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this refrigerator in July and now it's not working. I opened the freezer this morning and noticed a strange sizzling noise. I also noticed the items in freezer were starting to defrost and the lower half is not cool. I'm hoping we can get this exchanged or returned, but it's also now after the 15 days. Wish me luck
No, I would not recommend this to a friendquality...lacking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, so it is not worthless. But, delivered damaged, awaiting replacement. Scheduled for three weeks from now.
I would recommend this to a friendWhat refrigerator?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we made the original purchase, the refrigerator was allegedly in the warehouse & a deliver time was set. When the deliver didn't occur, I was told that there would be a delay, the fridge would arrive @ the local store in five days & an additional would be needed for setup prior to delivery. When that date arrived I was told the delivery maybe in two months. I canceled the order.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're so sorry to hear about the delays of your refrigerator. We know how tedious it can be to have to wait so long for a new appliance so we completely understand your frustration. The pandemic put a lot of stress on our business causing availability issues and delays, but this doesn’t make your situation any less aggravating. We'll be sure to take your comments into consideration and we're wishing you the best. - Guy@GEA
Very disappointed!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 29 days of purchase I have to put my stuffs in a cooler because the refrigerator just stop culling and the manufacturer gave me an appointment for service in 10 days.
No, I would not recommend this to a friendIn a pinch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge because the big one we ordered won’t be in for a month and a half.. So far it’s working like a champ!
I would recommend this to a friendMy appointment was rescheduled come up why am I ge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I scheduled a Saturday, and they called me to tell maybe they needed to reschedule, so we made the appointment for 2 weeks later I haven't gotten it yet. I feel like maybe they should have waited until I got the refrigerator before they asked me to review.
No, I would not recommend this to a friendGreat Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived preset. Just had to plug in. Has even temp throughout fridge @ freezer.
I would recommend this to a friendMP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 - I was not happy with the product since the refrigerator had a dent on the door and the paint had been scratched off on the edge on the door
No, I would not recommend this to a friendFride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge stop working at one week. And I lost most of the foods.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for connecting with us! We’re so sorry to hear that your refrigerator stopped working. This is certainly not the experience we wish for our consumers to have, and we understand just how frustrating this can be. Because of this, we highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-423-2737. We hope that this information helps, and we look forward to hearing from you. Best regards – Matthew@GEA
