Customer Ratings & Reviews

Very quiet and large capacity for smaller unit. Design and multiple settings a plus. Great upgrade from my previous washer. Purchased matching dryer too. Choosing the GE brand for was an excellent decision.

OK, I was looking for a replacement compact washer after my Bosch unit died. The Bosch unit was excellent for 6 years but broke the spider that holds the drum. It also had a belt drive which left all kinds of belt dust everywhere. I tried to fix it but was blown away by the amount of sludge/scum behind the drum. It was garbage and impossible to fix at a reasonable price. So I did my research and found the GE unit to be direct drive (no belt) and a much better design for serviceability. It also has a drum wash cycle which I highly recommend to anyone. Only issue I have is the balance cycle (also known as the spin cycle). Here the drain pump turns on and off frequently until the washer finally decides the load is safe enough to spin at high speed. The pump is very noisy and goes on ~15 times before clothes start to spin. The Bosch unit was much quieter overall but the mechanical design was poor. So far, the GE works well but it's only been a few months. I bought the five year warranty just in case as I also saw that other owners had spiders brake on them after three years.

I chose Best Buy to purchase a new washer based on its positive customer service reviews. I had been researching and shopping for a compact washer for almost a year. The sales representatives in appliances were very nice and helpful, however they didn't answer all of the important questions correctly (such as, "does the washer plug into its matching dryer"). This was a yes but when it was delivered I found out that I had to run an extension cord from the laundry closet in order to plug in my new dryer. Also, the stacking kit was sold to me (since I had the dryer) and confirmed delivery was on the same day as the washer, however, I got an email the day before delivery saying it was out of stock. This meant that I had to search hardware stores in our region to find one and drive to get it. I called the customer service at BB to discuss this, they said they could give me a $25 gift card but that the store could do better. They were not able to phone the store because it was Black Friday and suggested I go into the store the next week to see what they can do. When the delivery man arrived (20 minutes before the 2 hour window was up), he was very curt and repeatedly told me I had the wrong vents (I was sold two different styles by the sales rep at BB) but couldn't show me anywhere on BB's website what the right type of vent was. He did get a little nicer but ended up damaging one of the vents "to make due until I got the correct one." I ended up signing the paper saying that it was installed to my expectations only to get him out of my house... He made me feel bad that I didn't have the proper vent, etc.. I went into the store that next week, the supervisor helped me by drafting a request for them to look into this. It took an hour. She said someone would be contacting me to discuss my experience, however I never heard from anyone. I did get an email with a $25 credit but am not sure if that was related. I thought the least they could do would be to call like she promised, after all $25 was what was offered to me before I made a special trip to BB to discuss. So. Long story short. I am happy with the washer although it does quite a bit of rocking around on the spin cycle. Even though I went to BB in the first place because I thought they had good customer service, I think it could use some work. I was not very pleased with my overall experience.

We live in an apartment and have limited space for a washing machine. This one fit our space limitations and has turned out to be a very good machine. My wife uses it a lot and is very pleased with its performance. I use it less often but like the fun little sounds it makes when things are ready!

Was recommended by salesman to buy this machine as the one I wanted was out of stock. Works well and is quiet. Its compact and fits easily in the tight space.

Was distraught to find that the new front loading wash machines didn't fit under the built in counter. So I do extra loads now but performance is great -options include extra heavy dirt, sanitize & extra high spin, extra rinse.

The washer is very quiet, it's fun watching the cycle. It's easy to but in the detergent and easy to load and unload. I do recommend having it sit on something elevated for whe you need to get out lost objects.

I have a small area for the laundry room so I needed the smaller size washer and dryer so I bought them they Fit very well

We installed this in a renovated utility room and stacked it with the matching dryer. We love it! There are lots of choices for cycles and options to change water temp, spin speed, etc. It cleans very well. We have not had an odor issues, but we do leave the door open and it is located in a well ventilated area. Read the manual before you start operating to help you select the cycles that will work best for you. The unit, though small, can handle surprisingly large loads. I did purchase the extended warranty, however, as any issue with the electronic control panel is likely to be expensive.

Purchased this compact washer and its matching dryer when my last washer bit the dust. Size is perfect for fitting into a small under stair closet. Quick wash cycles and so far no trouble. Have to make sure that I wipe and clean the rubber seal, to get any extra soap off so it does not mold, but that is normal for a front loader.

I can’t overflow with love, but it does its job. The compact machines are so expensive that it is hard to be over joyed. It has pretty high vibration and I can’t get the filter door open. The door doesn’t close as smoothly as I would like. But this is not horrible. It seems solid so far.

I like the extra drain and spin cycle, and that you can do a speed wash. works well. very glad i got this. i didnt have room to stack them as intended, they are side by side but gives me room to put other things in the closet which was the intent, I needed storage space

Even a laundry noob like myself can easily do the right thing with this washer dryer combo. Small efficient and easy to use, it was an excellent upgrade.

This washing machine is even better than I expected. It is quiet, efficient and emulates what is a high quality, high efficiency fine machine.

Bought the same unit I had to replace after 5 years. Was NOT happy spending another $1000 to match the dryer after a such a short period of time... But so far, so good...

My former GE washer had a problem and the repair was more than the cost of a new one. bought a highly rated LG but had to return it as I had a GE dryer.

I know it sounds crazy. But I love this washer. It is quiet and efficient. Even the spin cycle is quiet and efficient. Yay!!! Worth it!

This washing machine is amazing. It's so efficient and quiet. And very affordable.

purchased for a rental property. wanted something inexpensive but would last.

This product is garbage. Both the washer AND dryer broke within six months. The repair man told us the dryer should have been recalled as he had replaced the same part on several dryers, after GE sold this product to Haier, which is the cheapest manufacturer in the industy. The service was terrible. Despite being under warranty, we had to pay $150 because the washer and dryer were stacked, and required two people on site to do the repair. OF COURSE THEY ARE STACKED, that is why we bought them. These are not GE appliances they are Haier, which is the cheapest manufacturer in the industry.