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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 1786 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, capacity, and size of the 21.9 Cu. Ft. Garage-Ready Top-Freezer Refrigerator. Many appreciate its temperature control and low noise level, and some find the design simple and appealing. However, some customers have expressed concerns about the absence of a freezer light, issues with the door seal, and the susceptibility of the stainless steel to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,786 reviews
  • Rated 1 out of 5 stars

    No Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the fridge cause it didn’t come with ice maker. Then when I called Best Buy to purchase the ice maker it was sold out so I had to return it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Babebe, thanks for your review! This refrigerator does not come with an icemaker but has an optional one that you can purchase. The part number for the icemaker for this model is IM4D. If you're looking for a model that comes with an icemaker already installed, try searching for model GIE22JSNRSS. We hope that this helps! If you have any other questions or concerns, feel free to reach out to us via email or social media. Stay safe. -Michael@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    happycustomer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this roomy model and matte black color. Well designed. Kudos GE. Delivery service was excellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just horrible appliance and using Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered. Won't get freezer cold enough and Best Buy pushes you to manufacturer service in less than 1 month.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so sorry to hear that your refrigerator's freezer isn't getting cold enough and know what a hassle this can be. In this case, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. Again, we apologize that this hasn't been easier for you. We hope this helps. -Chris@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    U.S. Workers deserve a better engineered product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Settled on this model because it was available, made in the U.S., and salesman said GE quality was great. But we didn't keep it...it drove us crazy. Pros: it is roomier inside that you'd think by looking at it. It holds a LOT. It looks nice. Is garage-ready. Ice maker worked great. We got a great price on it. Why we didn't keep it: 1. Noisy. Sounds like...water is turned on in the house somewhere---a 65 db whoosh when it runs that we can hear all over the house. GE tech said that this is the norm for new models. Really? And it seems to run a lot. It was unacceptable to us, but maybe not to you---be sure to plug one in before you purchase and listen to it. In the garage...who would care? 2. That top shelf is invisible unless you squat or bend way down---the doors are thick and that shelf seems recessed. The bottom tray in the door is invisible, too---but it holds a LOT of bottles and small items you don't use often. You just gotta get down LOW to get 'em. 3. When it was delivered we noticed that the plug where the water line goes in at the top is popped out---the delivery guy tried to push it it---but it pops out abnormally. Also the back cover is thin black plastic about as thick as gallon milk jug material. Installation of ice maker hose required rumpling this cover all up---its a cheap-looking mess back there. It all works, but looks crappy. 4. We had trouble with temperature regulation---produce froze several times, and we couldn't seem to get the freezer and refrigerator temps both right at the same time. 5. Also had trouble with torn blue plastic film sticking out of corners, screw covers etc after it was "removed." Its really difficult to get out---and you don't dare use a blade to cut it. Bottom line...geez, this refrigerator is no better than the 24 year-old-unit it replaced except it uses a few bucks' less energy per year. It is noisier, has only minor cosmetic upgrades from 90's models. Tried to like it...but it has too many design issues. I'm frustrated that GE can't engineer a better top freezer model---something that the workers in their U.S. plants could be proud of.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge seems to be running great. I love the size of it and it didn’t take long for it to cool down after set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge, needed it for more space for groceries and man did it give me more then I needed!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great backup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, nice shelf configuration. Works well in my garage as a backup refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Decent amount of soace for all our home needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but a little too big for our space. I didn’t think about for size it’s right next to a door way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr. Smith

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for our second refrigerator. Works great in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Buy this one instead of the Whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are torn between this one and the cheaper Whirlpool one, get this one. I had the Whirlpool one delivered and was very disappointed in it upon arrival. It is shoddily built and ended up being extremely noisy. It buzzes and hums about 75% of the time. I could hear it over my tv. I ended up returning it for this one and am much happier with the GE product. It is almost exactly the same but better made with sturdier drawers and shelves. It does not make anywhere near as much noise either. I have only had it for a day so here's hoping I am still happy with it much further down the road.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for 4 weeks and am getting ice in freezer and door

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're very sorry to see that after just four weeks you're having ice build up in your freezer and door. We can imagine how worrisome this is for you and we're happy to help. We first suggest making sure your door is sealing properly and you don't have any packages resting against the rear wall. If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We want you to know that if needed, our technicians are sure to help get your refrigerator back to normal. We're wishing you the best and we appreciate you bringing this to our attention. - Guy@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Advantages & disadvantages of a new appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks good! Not nearly as well made, though ,as the almost 25 year old unit we replaced!! Also , the bottom door shelf makes NO sense! Really small and sits way far back and beneath next shelf up! Quite unusable! Seems to cool well and hopefully, will be less expensive as far as electricity usage.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is extremely important to us. We will pass these comments regarding the lower door bin along to our product team to review. GE_Appliances

  • Rated 3 out of 5 stars

    Too Deep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very deep. I have to use a reacher to reach items at the back of the shelves. I absolutely hate when I have to look for something on the shelves. I've considered getting rid of it, but I can't afford to. I also don't like the fact that there is no light in the freezer. Other than that the refrigerator is fine. I have not experienced it being noisy except for the ice maker.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear that the design of this refrigerator didn't fully meet your expectations. We truly appreciate you taking the time to share your honest feedback. It is valuable to us, and we'll make sure your comments are passed along to the proper teams for further review. - Julia@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Jul-04-2021 Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst, terrible ,first and never never shop again !

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We hate to hear that you have not been pleased with your new refrigerator. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Delivery system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely bad delivery system. Drive called me by N word

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that you had this unacceptable delivery experience. We hope that you are working with Best Buy to resolve this delivery issue. Additionally, we hope that your refrigerator is operating properly and that you have been pleased with it. Thank you for choosing GE Appliances for your home. Please feel free to reach out with any questions or concerns you may have regarding your refrigerator as we are always here to help! -Chris@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Poor Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of refrigerator was flawless. However, the freezer does not work properly. Best Buy provided little assistance in correcting this. Awaiting help from GE but poor operation reflects on Best Buy and a better process for obtaining assistance should be provided.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help with your refrigerator's freezer not working properly. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good deal from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE garage ready top frezzer regrigerator fit our needs. Good amount of space in both top and bottom. We live in south Florida so it was important that we get a good quality fridge for the garage. We originally looked to but it at Lowes but they were out of stock plus the charged a $50 delivery fee. We ordered ours from Best buy on a Friday night and it was delivered Monday for free.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Refrig/Freezer Unit Has the Goods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy. Compact. Freezer keeps items frozen. Refrigerator has more than enough room. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Perfect size for my kitchen! Bestbuy customer service was very helpful and great. Will buy in future!

    I would recommend this to a friend
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