Customer Ratings & Reviews

Very pleased with the refrigerator. The shelves offer plenty of configurations that allow the storage of many different sizes items. It also integrates into our cistom cabinetry

Very good experience and help finding the right fridge to fit our space. It looks great and delivery went smooth.

After delivery on 2-24-25 it started making very loud roaring noises

Very pleased with availability and pricing on all my purchases.

The fridge looks great and the overall layout is pretty amazing. The door shelves are SO much better than out previous fridge. And the space saving ice and water is great!!! Temperature seems to be controlled very well - throughout the fridge. Only issue is a buzz we can hear a few times a day.

We've only had our new refrigerator for a few weeks after our Kenmore (LG) died within 5 years. Very hopeful that this one lasts a lot longer. The refrigerator is spacious and will lit. Seems to do it's job well.... keeping food cold and/or frozen. One disappointment for a fridge that's almost $3000. They left out the butter tray and a drop down shelf located in the door of the freezer that is available on other models. I ended up submitting a parts order to add those myself. But, for the price, that extra few dollars of plastic wouldn't be too much to ask from GE. The sound of the compressor running is a little louder than I would like, but not horrible. Overall... we like the fridge and hope that feeling continues for years to come!

GE should take note of the common thread thru ought the reviews for this product: 1. the plastic protective coating that is installed at the factory is universally agreed to be a real pain-in-the-rear to remove, and 2. a covered butter compartment should be a standard feature on a $3,000 refrigerator. Now that I have that off my chest, I'm very pleased with this well-made and thoughtfully designed refrigerator/freezer. This purchase was from an "identical" from LG, that like others have said here, only lasted about 5 years. I'm counting on GE's reputation and history to prove this is really a superior product. Buy American!

I've been using this refrigerator for a few weeks, and honestly, its counter-depth design really blends in with my kitchen without looking too out of place. It's spacious enough for our small family, with a very flexible shelf layout.

I love my new "frig." It keeps everything nice and cold and it is beautiful to look at. The few fingerprints that it gets are easily removed with a damp or even a dry cloth. The inside is roomy. The bottom freezer is a bit hard to pull out but I think it will get easier the more it is used. So glad I bought this GE Black Slate model.

Works great. Everything seems right except the motor tends to run loud at times (even though I haven't opened the door or added food items) and also I wish the ice reservoir and a larger capacity. Or had a compartment in the freezer section to store extra ice.

I am very pleased with this refrigerator. So far it works efficiently , keeping food cold and fresh. It was priced well on a Black Friday deal. Easy to maintain stainless steel, fingerprint proof. The only complaint is that the ice comes out too quickly causing it to fall all over the floor. Also water drips on the dispenser plate when you finish filling your glass so you have to dry it each time , very annoying though not a big deal, But all in all I am happy with my purchase.

I had to replace my fridge without benefit of shopping in person, so I chose this based on description, reviews, and above all availability. I needed a counter depth, wanted ice in the door and a full width freezer, and this model fit the requirements. In my opinion this fridge needs better organization, and it is small regardless of how huge it appears from the outside. What I did not notice in my online analysis was that this refrigerator has no storage designed for wine or other tall bottles. I now have the gallon milk jug (barely fits 2) on the top door shelf, hard to reach for a short and not extra-strong person, and tall bottles on the middle door shelf. Door magnets are strong, so bottles jiggle and could fall over every time the right door is opened. I did not realize how small the left door shelves were; 4 soda cans fit in top shelf, red bull size and skinny short bottles fit 2nd shelf, this is all due to the icemaker taking up door space. All the drawers (fridge and freezer) have slanted backs so that a frozen pizza box does not lay flat on the bottom of the freezer drawer, and veg drawers hold less than you'd think. There is no butter compartment. The meat/cheese drawer is full width, so both doors must be open to access the drawer. The freezer closes so tightly that I can only open it with 2 hands and bracing myself, it would not work for anyone fragile but helps to prevent toddlers from opening by accident. I do not find it noisy, and after a few days the temperatures settled and remain steady except when lots of new groceries arrive.

Love this Fridge Nice to look at and not so Huge for my apartment! $$$ but took advantage of a sale that they price matched

Wish there was a 4.5 rating. The only issue with this refrigerator is the water drips a bit after using. Fortunately, wiping off the area periodically cleans it up. The fingerprint resistant finish is a great improvement. My prior refrigerator didn't have that.

Super good delivery where care was taken removing old unit and inatalling new one. GE makes the beat units...auper quiet, great loiks with easy one touxh temp controls. BB got this unit delivered fast

The refrigerator was delivered damaged. There are dents all over the back and down on the side like someone took a sledge hammer to it. Also, there is some sort or white glue popping out of the fridge door seams that should not be there and can not be removed. Best Buy only offers 10% MAX back for damaged items to keep so of course we are going to return it. We decided to wait a week to see if we even like the refrigerator to exchange it for a new one or a different brand. We will be exchanging it for a different brand 100%. The freezer door is SO difficult to open. You have to use two hands to open it- one hand to hold the fridge in place, the other to pull hard to open the freezer. The fridge part is very spacious but all of our food is constantly covered in condensation. The long sliding compartment is also difficult to slide open. There is no drip compartment for the water and ice in the door. So if you spill or position your cup wrong the ice and water go straight on the floor. The description says it is finger print resistant or whatever, It is NOT. Instructions were also terrible for putting the fridge together since we had to do everything ourselves due to COVID-19. Overall, terrible. Just awful experience and we are so disappointed in this purchase. I do hope no one buys this fridge and experiences what we have. Pictures are added so you can see some of the complaints.

When I got the refrigerator the insulation is damaged and after sending pic to a manager in total tech he stated the best option is to replace it with new one and until today I didn’t receive the new fridge and total tech department kept promising they will fix the issue and no one did. It’s really ridiculous how no one in a big well known company can’t fix my issue and fix their system. Never recommend Best Buy not even the refrigerator

So far the refrigerator is performing as expected. The only thing keeping this from 5 stars is the unit is quite loud during regular operation.

We needed to purchase a counter depth refrigerator for our new home. I was concerned that the smaller cubic footage would be too small but was pleased that the design turns out to be ample. Love the French Door and bottom freezer design, Much better than side-by-side.

The refrigerator has lots of storage capacity. I love the quality of the counter depth and the design of it is sleek and modern.