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Customer Ratings & Reviews

$2,198.12
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Comp. Value: $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 466 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-466 of 466 reviews
  • Rated 1 out of 5 stars

    Do NOT buy this Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator 1 1/2 years ago. Just last week it died. Today GE repair came out (already a week without refrigerator) and said it is the Compressor. Cost to repair is over $800. I find this simply unacceptable that a refrigerator needs a new compressor being relatively new. A compressor should be good for at least 8 to 10 years under normal use. Mine is a 2 adult household, minimal wear and tear on major appliances. It is a sealed system (compressor) but the warranty is only for 1 year. At the cost of almost $2000 I think this is completely unacceptable. I would NOT recommend due to my experience...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    delivered with defected freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brand new delivered today, it's beautiful but...freezer doesn't work, 5 1/2 hours later it is still warm to the touch, that' s not right. Display shows that it is at 0 degrees. Called to report and now I have to wait 3 days for someone to come out to look at it to see what is wrong, not acceptable, no Best Buy for me, this is the 2nd time I have bought an Applicance and have had issues. so disappointed delivery has gone bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps cracking inside/ everything is broken.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this fridge for about 4 years. It was great for a while but everything keeps cracking inside, I've already had it repaired twice and the bins have all broken again after being replaced. I can't wait to get another fridge without the ice maker onthe top.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear you've had these issues with your refrigerator shelves. This isn't what we expect to hear. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include your model and serial number, address, email and phone number. GE_Appliances

  • Rated 1 out of 5 stars

    Bad purchase: died after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge with a 3 year warranty. Then in 3.5 years the refridgerant leaks and I basically need to get an entire fridge and it isn't covered by warranty. This is ridiculous. Horrible purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Buyer Beware Of LG Refrigerators

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of buying any LG refrigerator with a linear compressor. They are junk. We are now having to have it replaced for a 2nd time in about 6 years. This is going to cost us close to $700 to replace. So they are terribly unreliable. We also purchased the 5 year Best Buy extended warranty which is useless at this point. All I can say is look at other brands before buying an LG refrigerator. A very dissatisfying and expensive experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T BUY THIS FRIDGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON’T BUY IT! First one that arrived, came with the wrong handles and the doors where not well assembled. The second one, had to get a Tech to fix the door magnet of the fridge door that was not closing. Then after six months, the compressor died…

    No, I would not recommend this to a friend