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Customer Ratings & Reviews

Model:
PP989TNWW
SKU:
9108262
Your price for this item is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 8 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 4 out of 5 stars

    Nice cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been in my new house a week and have only used this cooktop a few times. So far so good though. It heats up quickly, has a quick-boil feature that is nice. I have always had a gas cooktop and this is the first time for electric. I still like the appearance of gas cooktops, but this one is nice. It doesn't seem difficult to keep clean, which I have read and was initially a reason I was going to pass on this one. But I have not had that problem (yet). I would recommend it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice cooker. I replace my Jenn air cooker with GE and I am so glad I chose GE. The cooking temperature seems to be very even and constant. The exhaust fan isn't really that strong, but it does remove some smoke.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hi Joey5550-this is Sue from GE. Thanks for your purchase and wonderful review. It is great to hear you are enjoying the even constant cooking temperatures provided by the radiant heating elements. For best performance of the downdraft venting, make sure the duct length does not exceed the recommended 100 equivalent foot maximum. Reduce the number of elbows to simplify the duct run. Thanks again for your feedback!GE_Appliances

  • Rated 5 out of 5 stars

    Great cooktop fit right in with kitchen Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery person was verying informative and great as he removed my old cooktop and installed my new one. The style I was questioning at first but it truly looks way better than the one I had. And its very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great look, quiet fan motor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks vreat, easy to install. Multi speed fan easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery. Good product! What a pleasant shopping experience with excellent customer service at the Kennesaw, GA location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason we choose this particular model was that it seems to be the ONLY smooth cooktop of any major brand with downdraft exhaust and a bridge element. We've had our GE downdraft cooktop for a little over a week. Everything so far has been great. In another home we'd had a smooth cooktop before and really missed it. It heats quickly and has a lot of different heating element configurations for a 4-eye 30" cooktop. It has a melt setting, a small/large eye setting, and a bridge element for double burner griddles and grills. If I had one complaint at this point it would be that the knobs have a cheap look and feel. GE should just upgrade this model or make an optional model with electronic touch controls. We'd have that one if it existed. For those who have not had a glass cooktop before, yes, they are harder to keep looking clean, but being diligent on wiping up messes and spills quickly helps a lot. This one in particular is a little tougher to keep that pristine look because outside of the demarcations for the eyes there are no graphics. Most smooth cooktops have some sort of light speckling on the cooktop which helps to hide little smears and streaks. I will update my review if anything changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery times could be improved. We purchased from Best Buy online and it took the full 10 days for it to be delivered. Negative comment: Cleaning is not easy, takes a lot of muscle to get it sparkly and stains out. Positive comments: Excellent in reaching max temp, but takes a lot longer to cool down (maybe be because it's glass). Looks pretty nice and I like the 3 speed exhaust fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Redid my kitchen and was looking to move out of the 90's into the current times! At first was not sure I wanted the stainless trim, but am glad I opted for this design. Because it is 2 separate pieces, there is the occasional 'food' that gets under the lip of the trim, but the look is worth the little bit of extra cleaning that causes. NOTE...did not come with a plug (really!); so do not through out your old cooktop until installer takes the plug. Installers will need that one to adapt the cooktop~ or you'll have to buy a new one.

    I would recommend this to a friend