Customer Ratings & Reviews
- Model:
- JEP5030STSS
- |
- SKU:
- 6527499
Customer reviews
Rating 4.4 out of 5 stars with 26 reviews
(26 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the appealing appearance and user-friendly installation of the 30" Electric Built-In Cooktop. Several customers appreciate the enhanced features compared to their previous cooktops. Overall, customers seem satisfied with the product's aesthetics, ease of setup, and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance, Installation
Rated 4 out of 5 stars
GE 30" electric cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased open box item, thus far it works well. It is easy to install.
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend Rated 5 out of 5 stars
Very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this cooker, it is faster and good material, the electric installation was easier
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friendRated 1 out of 5 stars
GE IS HORRIBLE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unsafe product + terrible customer service 7 weeks, no fix — fire hazard ignored by GE GE left stove in pieces, still not repaired Defective stove, unsafe, no resolution Avoid GE — warranty useless, unsafe product Broken stove, no help, GE doesn’t care GE repair delays = weeks with no stove Unrepairable stove, GE won’t replace it Technician walked out on me! Dangerous product, awful service Do not buy — safety & support ignored
This review is from GE - 30" Electric Built In Cooktop - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having some trouble and would like to get more details. Could you please send us a PM/DM on any of our social media pages and please reference this review?
Rated 2 out of 5 stars
Broke 2 Times in a Row. Poor Geek Squad Service.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fuse for the infinite switch broke two times on two separate models. First cooktop: Switch broke after 6 moths and tripped the circuit. Second cooktop: Literal sparks flew inside the glass near the switch. Tripped the circuit breaker. Electrician tested the lines and circuit breaker after disconnecting cooktop, circuit breaker works fine. When reconnecting to the cooktop, trips the circuit. I have a 5 year Geek Squad Protection Plan. Geek Squad is refusing to do anything about this even though the plan activates DAY OF PURCHASE. They want me to contact GE. If both GSP and 1 Year Manufacturer Warranty run concurrently, why does the customer need to waste their time and coordinate between 2 entities?
This review is from GE - 30" Electric Built In Cooktop - Black
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you've had this experience with your cooktops. If you're still in need of assistance and within your one-year warranty period, please take advantage of it by calling 833-426-3393. If you're outside of the warranty period, please send us a private message on any of our GE Appliances social media accounts such as Facebook, Instagram, or X. Please have your model and serial numbers, any service confirmation numbers you may have, and a screenshot of this review.
Rated 4 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is Ok but the delivery was awful. I have to wait for mos than 3 month to be delivered
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Cooktop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed it and everything appears to be great.
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend Rated 1 out of 5 stars
Defective model, stay away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this model, basic flaw with the design, we noticed some filmy substance in couple of weeks and now it shows a crack and there is nothing hea
No, I would not recommend this to a friend- Pros mentioned:Appearance
Rated 5 out of 5 stars
Excellent Cooktop – Sleek, Powerful, and Fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this GE 30” electric cooktop. It has a clean, modern look that fits perfectly into my kitchen. The black glass surface looks elegant and is surprisingly easy to wipe down after cooking. The burners heat up quickly and evenly, making it great for everything from simmering sauces to boiling water fast. I really like the layout of the burners — there’s a good mix of sizes for different pots and pans. The control knobs feel sturdy and responsive. Installation was straightforward, and the cooktop fit perfectly into my existing counter cutout. Overall, it’s a great value for the quality. I’d definitely recommend this GE cooktop to anyone looking to upgrade their kitchen with something stylish, reliable, and efficient!
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend - Pros mentioned:Burner layout, Installation
Rated 3 out of 5 stars
Rules to avoid damage but otherwise good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very quick and easy to install. Once you see the paperwork that goes with it, there are downsides as to what types of pots/pans work well on the cook top. My guess is that these apply to all glass cook tops and not just this specific one. Essentially they recommend AGAINST enamel on steel--enamel may melt and bond to glass surface: as well as glass-ceramic, stoneware, and cast iron--- may scratch the surface and have poor performance. Copper bottom pans may leave permanent residues or if overheated bond to the surface. You are basically left with Stainless steel and heavy weight aluminum (light weight aluminum can melt). Also it says not to place wet pans on the surface as they may stick. Also they warn to not place aluminum baking sheets or frozen dinner containers on the hot surface as they my leave permanent shiny dots. Also, sugar from things like syrups or melted plastic can cause pitting of the surface that is not covered by warranty and will require the replacement of the glass top. One last thing, it is hard to keep it looking clean. So it works fine, but has lots of rules to follow so that it will perform well and not get damaged. We choose this one because it has fast boil option and a keep warm option and a melt option. I have not used any of these yet, but the regular burners all heat up quite quickly anyway and seem to have a good range of temperatures for an electric stove.
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad to assist with the maintenance of your cooktop. We recommend cleaning it with an approved cooktop cleaner like Weiman's or CeramaBryte Ceramic Cooktop Cleaner. This helps protect the cooktop and makes cleanup easier. Daily use of this cleaner will also help keep the cooktop looking new. Other cleaning creams may not be as effective. For more information, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
We appreciate your feedback on the appliance and look forward to hearing more about your experience in the future.
- Pros mentioned:Appearance, Installation
Rated 5 out of 5 stars
GE - 30" Electric Built In Cooktop - Black
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop was easy to install ourselves, taking less than 15 minutes. It has exceeded our expectations. We would definitely purchase it again.
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend - Pros mentioned:Features
Rated 5 out of 5 stars
Love my cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new cook top , it has more features than my old one and I love the silver accent on the knobs!!
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Most Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! This GE cooktop heats up quickly and distributes the heat evenly. The install was straight forward and very simple. I've really enjoyed cooking on this unit, our last GE lasted almost 25 years, so I am hoping we just as long out of this one. Got this unit on a new year sale and the price was about 1/3 of the normal cost. Thank you!
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend Rated 5 out of 5 stars
Excellent stovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great stove top! It fit almost perfectly within the space I had for it, and it works great! For the price, I think it looks very stylish and functions well! Great value for sure
I would recommend this to a friend- Pros mentioned:Burner layout
Rated 5 out of 5 stars
GE cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cooktop! I like the layout of the burners, and choices of small and large burners. Love the Power Boil. Heats quickly and then keeps at a nice rolling boil.
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend Rated 5 out of 5 stars
GE-30"Electric Built-In Cooktop.GlossBlack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.11/3/23. Very nice/chic looking cooktop. Adds lots of character to the overall kitchen. Works great. Love it.
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friendRated 5 out of 5 stars
great cooktop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a easy install and works well. easy to clean.
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend- Pros mentioned:Appearance, Features
Rated 5 out of 5 stars
Looks and Features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and good features. Operates well and heats quickly!
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Cooktop.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cooktop. It is beautiful and performs well. I use it daily.
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for being a valued part of the GE Appliances family! We're thrilled to hear that your cooktop is both beautiful and a reliable part of your daily routine—happy cooking! Lauren@GEAppliances
Rated 5 out of 5 stars
Stove Top
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top is the best. The stove has a great 5 plates
I would recommend this to a friendRated 5 out of 5 stars
Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the install was simple. Installers were professional and polite
This review is from GE - 30" Electric Built In Cooktop - Black
I would recommend this to a friend
















