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Customer Ratings & Reviews

Your price for this item is $459.99

Customer reviews

Rating 4 out of 5 stars with 90 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers admire the 300 Sq. Ft. 7,500 BTU Smart Portable Air Conditioner for its cooling performance, ease of use, simple setup, and powerful output. However, some customers have expressed concerns about the unit's noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 90 reviews
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone else has mentioned, it is pretty loud! Like really loud. It does really well cooling the room, but you can’t hear your tv lol not a problem though given the heating conditions I rather have a cool room. I like that it hooks up to WiFi. That is a neat feature because you can turn your ac on before you get in the house or schedule it to turn on. I live in an apartment and it does require a quite a bit of electricity. I don’t know if other people have this problem, but it trips our circuit breaker sometimes if too many things are running. But other than that I enjoy it. It is heavy and takes some time to set up. But once it’s set up it’s good to go!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to provide some information about the sound level and assist with the circuit breaker trips that are occurring with your a/c units. The sound level for this model varies depending on fan speed. This unit is approximately 56 dBa (decibels) at the maximum fan speed setting. By way of comparison, 60 dBa is the sound level of normal conversation measured 3 feet away; the average ambient noise level in a home is 50 dBa. If the circuit breaker is tripping, we recommend making sure the electrical requirements are being met. This unit requires a 115V electrical connection with a 15 amp circuit breaker size. If the requirements are being met, we recommend consulting an electrician. GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Portable AC a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw online they have in store so drove to get it. Waited 20 minutes but no associate. So ordered online and had it brought out to my car in 1 hour. This unit is worth the hassle of buying at best buy. It was 80s outside and it's able to cool a room down to 70F. I tried both with drain and no drain hose. Black hose is not included. See how much water came out in just 1.5 days! In fairness it is hot. Everything thats needed to install came in the box. The big plastic air exhaust is flexible enough to get it to face my window. Than 3 pcs of window cover. Also sticker foam to cover the window gaps. The remote works. Easy to use. Dont even need to read the instructions. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 4 out of 5 stars

    Very Happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last 10 days have been unusually hot for June. This device did a wonderful job keeping the whole upstairs to my house comfortable. I work from home and the house AC just doesn’t cool the upstairs that well; however this product does!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    GE Portable Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty strong and efficient, but it’s very loud and app works only sometimes.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy that your air conditioner is cooling as designed. We encourage you to call the GE Appliances Connected Home Support Line for assistance with your SmartHQ app. They can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET. We have also provided some normal sounds for your air conditioner in the article "Air Conditioners Normal Noises" on our GE Appliances website. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it’s just a little loud. Also create a drain system as initially it fills the reservoir and then drains

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Excellent Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cools entire room fast. Easy to setup if you have a window that opens vertically.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    The Bad reviews are TRUE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped blowing cold air after 3 weeks. Extremely loud if you plan on it being inside. Really not that strong of a unit even regardless if it worked forever. I knew the reviews said they frequently break down after 1 month but i wanted to give GE a chance. Their "Smart" A/C is a genius idea if you want to test out your Best Buy Total Rewards warranty. I think the manufacturers believed if they integrated some janky wifi app and call it a Smart AC that this would justify charging $450 after tax. My recommendation would be as soon as you buy it stick it in the garage and run it on high for a day and youll know pretty quick if you got a lemon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Ac equipment love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac equipment is like sleeping in a igglue lovely but also holds heat well and a nice chill

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very loud!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can stand 78 dB of constant noise then you can buy this AC unit. I returned it and got Toshiba dual hose inverter for only $100 more and that was the right decision. Toshiba unit is only 60 dB on full blast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cools the room quickly, but it is a bit loud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because our central AC system isn't working and needs to be replaced, so this is carrying us over for now. Overall, it works very well and keeps our 250-square-foot bedroom very cool. It is quite loud, but since I have nothing to compare it to, that may be the nature of these devices. My only other issue was that the directions for installing the hose end to the window were not very straightforward, and it took a while to figure them out. Still, overall no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great deal on sale price ONLY (12’ X 24’ room)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will get you out of a summer pinch, functions just as you’d expect. What you wouldn’t expect nor appreciate is how loud it is! Trust me you’ll notice it at night. You’ll have to raise the volume on your tv substantially. Please get it when on a sale price, not original price.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Setup
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Air Conditioner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because the only downside to this AC- it is not quiet whatsoever. It definitely cools a 300 sq. room very quickly. Easy set up as well. At night I tend to use the fan instead of the AC as it is a bit more tolerable than the AC sound. Gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Some Set up effort but runs like a champ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires ventilation so some effort was taken to set this up. We are not the most mechanically minded people but the screws seemed a bit short. As a result we used our own longer screws we had on hand. Once set up things ran well. So far no issues, no water leaking. Thermostat works great. Only one criticism, it’s a bit loud but we quickly got used to it and all are sleeping cool and comfortably. Use portable air conditioning for a little over a month mostly at night. I have not seen a jump in my electric bill. This was very good news. There’s a little extra effort on set up at the start but I recommend this product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re happy to hear your unit is running smoothly and keeping you cool and comfortable at night. It’s great to know the setup paid off and you’re enjoying efficient performance without a noticeable change in your energy bill. Thanks for your recommendation! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance, Power

    Rated 5 out of 5 stars

    Great Portable Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Product Review: GE Smart Portable Air Conditioner** Rating: ★★★★★ The GE Smart Portable Air Conditioner has truly exceeded my expectations. From its sleek design to its exceptional cooling performance, this unit is a game-changer for anyone seeking efficient climate control. First and foremost, the cooling power of this air conditioner is impressive. It quickly and effectively cools down my space, and its energy efficiency helps keep my utility bills in check. The unit operates quietly, which is a huge plus, especially for a portable air conditioner. What really sets this product apart is the GE Smart App. The app's integration with the air conditioner transforms the user experience. It allows for seamless control of the unit from anywhere, which means I can adjust the temperature, set schedules, and even monitor energy usage all from my smartphone. The user interface is intuitive, making it easy to navigate and customize settings to my liking. The app also features smart home integration, which means I can link it with other smart devices and control everything with voice commands via platforms like Alexa or Google Assistant. This added convenience is a game-changer for those who love to automate their home. Overall, the GE Smart Portable Air Conditioner is a standout choice for anyone looking for an efficient, stylish, and highly controllable cooling solution. The smart app is an exceptional feature that enhances usability and makes managing your home's climate a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance, Setup

    Rated 5 out of 5 stars

    Airconditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditions really puts out a lot of cold air. Fit in the window and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    When our AC stopped working on a very warm weekend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a relief having it. Our home AC unit stopped working unexpectedly on a very hot Saturday morning, no AC tech was available to work on it immediately, so we decided to buy this GE portable heater to use in our bedroom. We used it for a few days until our home AC was fixed. It was easy to install following the instructions and parts that are included in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ac

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice air conditioner wifi Double hose feature is nice Lots of settings Well worth the extra cost for something quieter and don't have to worry about draining water. With two yeah geek squad replacement can't beat it

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Works, but should be better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all it does work. HVAC at the house I live was not working due to a part failing and I needed something to survive the heat. This allowed me to do just that. Cooled the room down enough so that I could even sleep. But it is loud. I had to wear ear plugs in order to have a shot at sleeping and trying to watch a show with it running was not ideal. So while it does work I'd only recommend it to someone who was in the same situation as me, desperate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does good for the price point

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to leave up at my Cabin up north. It works well and cools it down good. It’s a little loud depending on the fan speed but it’s not that bad. Easy to fall asleep with it running

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but a bit noisy Love the sleep option and continuous drain system

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're loving the features that your new unit portable a/c offers and we'd like to provide some information about the sound level. The sound level of your portable a/c varies depending on fan speed. There's approximately 56 dBa (decibels) at the maximum fan speed setting. By way of comparison, 60 dBa is the sound level of normal conversation measured 3 feet away; the average ambient noise level in a home is 50 dBa. GE_Appliances

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