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Customer Ratings & Reviews

Model:
JGP5036DLBB
SKU:
5958607
$948.99
Save $581
Comp. Value: $1,529.99

Customer reviews

Rating 4.6 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 36" Built-In Gas Cooktop for its appealing appearance and ease of use, with many finding it simple to clean. Several customers also praise the product's overall quality, heating speed, and design, and found the installation process to be straightforward. However, some customers expressed dissatisfaction with the knobs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 5 out of 5 stars

    so far so great1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only have our cooktop for two weeks but it is beautiful and works well. Gives a hot heat and cooks beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOrks well, easy to use. Definitely go with the 36" options as 30" is too crowded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stovetop. Replaced our old one and it is working great. Love the 2 higher burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So clean & the perfect size! Just what I was looking for in my kitchen remodel!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooktop was exactly as described. Works and looks great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but beware....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of the private installers that comes to deliver this product to your home. They price gouge and pray on you with additional installation fees. I feel Best Buy should do a better job of vetting these outside contractors better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stovetop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a drop off, no installation. Other than delay in receipt no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kitchen complete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Bradshaw did an excellent job of installing cook top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful in my kitchen and I love the power burner Very sturdy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself the hedache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I would say Garbage. Poor knob quality. two weeks into it the knobs stopped turning do yourself a favor and stay away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not flat unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cook top had to be sealed because it did not seat flat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Looks like a higher-end product.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Gas Cook Top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking cook top. Great control on the flame. Very happy with my new cooktop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes time to heat the utensil

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes too long for the utensil to heat up. I feel the the utensil rack is too tall.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We certainly understand your concern with your cooktop. Here is a list of recommended utensils to use with our gas cooktops. Aluminum: Medium-weight cookware is recommended because it heats quickly and evenly. Most food brown evenly in an aluminum skillet. Use saucepans with tight fitting lids when cooking with minimum amounts of water.
      Cast-Iron: If heated slowly, most skillets will give satisfactory results.
      Enamelware: Under some conditions, the enamel of some cookware may melt. Follow cookware manufacturer’s recommendations for cooking methods.
      Glass: There are two types of glass cookware – those for oven use only and those for top-of-range cooking (saucepans, coffee and teapots). Glass conducts heat very slowly.
      Heatproof Glass Ceramic: Can be used for either surface or oven cooking. It conducts heat very slowly and cools very slowly. Check cookware manufacturer’s directions to be sure it can be used on gas ranges.
      Stainless Steel: This metal alone has poor heating properties and is usually combined with copper, aluminum or other metals for improved heat distribution. Combination metal skillets usually work satisfactorily if they are used with medium heat as the manufacturer recommends.
      Stove Top Grills: (on sealed gas burners) Do not use stove top grills on sealed gas burners. If you use the stove top grill on a sealed gas burner, it will cause incomplete combustion and can results in exposure to carbon monoxide levels above allowable current standards. This can be hazardous to your health.
      Flat bottom griddles: May be used because there is room underneath for proper air circulation. Also, for cooktop grill units, follow the manufacturer’s instructions/information for proper use on a gas cooktop.
      Woks: We recommend the use of a flat-bottomed wok. They are available at local retails stores.

      Note: Do not use a flat-bottomed wok with a support ring or wok holder (wok ring). Placing the ring over the burner or grate may cause the burner to work improperly, resulting in carbon monoxide levels above allowable current standards. This could be dangerous to the user’s health.
      Exception: Cafe Professional Ranges and Monogram ranges have reversible grates. The other side of the grate is curved to hold a wok. Let us know if there's anything you need. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop for my needs. I glad the grates are black. My previous GE cooktop had gray grates and were a pain to keep clean. However the cooktop I replaced had a burner lock feature which the new one does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and timely delivery; Overall a great experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece Of Junk - Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly leaking gas at all the burners even with the gas shutoff at the shutoff valve it leaks gas. We are on our second unit which was part of the new home purchased a month ago. The first time the Gas Company came out GE refused to replace it and only repaired it. We started to smell gas in less than a month and the Gas Company tested it and found it was leaking gas again. The Gas Company tested all four burners and got readings between 1 and over 15 ppm with shutoff valve turned off. GE either has manufacturing or quality issues. I only hope my builder replaces it with another brand.

    No, I would not recommend this to a friend