Customer Ratings & Reviews
- Model:
- JGP5036SLSS
- SKU:
- 5958630
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 36" Built-In Gas Cooktop for its appealing appearance and ease of use, with many finding it simple to clean. Several customers also praise the product's overall quality, heating speed, and design, and found the installation process to be straightforward. However, some customers expressed dissatisfaction with the knobs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. It is what I expected. However there was a small screw missing in the small parts bag. A complaint to GE, and then a second complaint was met with no response.
I would recommend this to a friend Great cooktop, installation sucked.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason I didn't get 5 stars is because of the install. they cooktop works great and we like the way it looks. The product itself is great. However the installers didn't use the brackets to secure it to our counter top. It wouldn't have been too bad of an issue but the installers also took the brackets, instruction manual along with the box so I couldn't install it myself. I've tried to have Best Buy come back 2 other times to install it correctly and they keep scheduling the appointment, then the day of the cancel the appointment because they don't have the brackets. At this point its been several months of them not fixing an issue which is disappointing to say the least.
I would recommend this to a friend- Pros mentioned:Appearance
best purchase ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stove top works great we should have done this way before we did. installers were so well trained, did job in 15 minutes
I would recommend this to a friend - Pros mentioned:Appearance
Looks great and works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is working well so far. It looks exactly like we were hoping. Very happy our purchase.
I would recommend this to a friend Awesome Gas Cook Top!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gas cook top! The burners light up right away and it gives even heat. The burners are the perfect size for my cooking needs!
I would recommend this to a friend- Pros mentioned:Ease of use
Sleek and practical
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cook top has everything you need and more. Installed myself, super easy!
I would recommend this to a friend Great looking. Did not fit the hole to replace
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit had to return and get kitchen aid. Looked great but was not exact fit to older ge profile.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello RMwoodlands, thank you for your review. We are sincerely sorry your cooktop did not fit in your existing space and had to be returned. This is not the ownership experience we strive for and we understand how that would be frustrating. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Confused and upset!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very frustrated that back order dates are not accurate. My original purchase was set for installation on 8/31/24. Then I was told, because of back orders, that my install needed to be setup after 9/24/24. So I set up install for 9/28/24. When I called to complain, I was told if I set up my items for store pickup that I could pick up in San Marcos store on 8/24/24 and keep my original install on 8/31. So I agreed to that! Then I received another email to notifying that I had to change my install to after 9/20. Very frustrating! I don’t mind waiting, but I deserve accurate dates when committing to a BestBuy purchase. I will be reaching out to Home Depot for another solution.
No, I would not recommend this to a friend- Pros mentioned:Looks
GREAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excleent! Looks great and works great! Everyone should have at least one or maybe two in your house!
I would recommend this to a friend - Pros mentioned:Heating speed
Stovetop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous stovetop!! Food heats up quickly and evenly!!
I would recommend this to a friend - Pros mentioned:Looks
Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - a bit pricey but have had no issues and looks fantastic in our kitchen
I would recommend this to a friend New GE Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new GE cooktop! We had excellent service and help in odering and installing. Christian was helpful in investigating other products before we made our choise.. David was the best installer!
I would recommend this to a friend- Pros mentioned:Looks
Lopez
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect 5 burner drop in gas cook top a nice custom look.
I would recommend this to a friend - Pros mentioned:Ease of use
I'm getting back to be a good cook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been doing a lot of cook here lately thanks to this cook top..I love it.
I would recommend this to a friend Customer Service at its best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the service at the store level was fabulous..!!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
NewAppl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very attractive and easy to use. Love that it is so easy to clean.
I would recommend this to a friend - Pros mentioned:Quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good countertop. Sits high which makes the cooktop look very elegant. Well built and sturdy.
I would recommend this to a friend - Cons mentioned:Knobs
Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my cooktop. Only wish knobs were metal instead of plastic.
I would recommend this to a friend - Pros mentioned:Appearance
mrs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great cooktop had for mope than 2 years with no problems what so ever
I would recommend this to a friend - Pros mentioned:Appearance
Great Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. Looks great in my kitchen.
I would recommend this to a friend
